Acton 2 - Not working after update

All Questions

Hi guys,

I just recently had my Acton 2. After connecting app it prompted a firmware update . After update is 100% completed it disconnected and doest work anymore. Both Bluetooth and Aux are lit. Tried to do the unplug and plug or reset but no success. Thanks for the help in advance.

asked 01 Oct 2022 at 12:49 PM

Hi Dee

Please contact support@marshallheadphones.com

Regards

Marshall Support - 03 Oct 2022 at 07:35 AM

Hi, yes I have already raised the issue to the support since Saturday but no feedback yet. - 03 Oct 2022 at 09:12 AM

Answers: 1

Dee, sometimes the firmware update doesn't install properly. Have you tried uninstalling/reinstalling it? This was what fixed it for me.

Hope this helps
Regards,
Alexander
Berlin, Deutschland

edited 02 Oct 2022 at 12:07 AM

answered 02 Oct 2022 at 12:06 AM

Hi Alex, thank you for your feedback. No, I haven't tried it. Can you tell me the process to do that? - 02 Oct 2022 at 12:43 AM

Hi,
Dee,sometimes the firmware update doesn't install properly. Have you tried uninstalling/reinstalling it? This was the solution that worked for me.
- 03 Oct 2022 at 10:19 AM