No sound and presets going haywire (changing by themselves)

All Questions

I have Marshall Code 100 and it is ususable because the presets keep changing by themselves. Is anyone else facing this issue?

asked 01 May 2023 at 10:15 AM

Answers: 1

Hi Barbar,

Thank you for your message, this is not something we have seen before, we would suggest making sure the firmware is up to date.

Regards

Marshall Support

answered 02 May 2023 at 07:49 AM

Thank you for your response. Can you please tell me what else I need to check? I tried connecting the amp with my computer but my computer is not picking it up.

Is there another way to update the firmware other than updating via web browser? - 06 May 2023 at 07:37 AM

Hi Barbar,

You will need to make sure you are using a midi USB not a charging USB, also make sure the browsers you use are compatible with MIDI, check the link below

https://my.marshall.com/support/faqs

Regards

Marshall Support

- 09 May 2023 at 07:42 AM