Amp Disconnected from Gateway app


After selecting a Preset, and after playing a song when I go back to the Gateway app I see a message saying, "Amp Disconnected, Connection with your CODE amp has been lost. Please check your amp and try to connect again." When I select "OK" it reconnects then I can select a preset. This seems like a new"bug" since the Gateway app has been updated to the current version. My iPhone is on a stand close to my CODE 50 the entire time. (about 1 or 2 feet at most).

Please advise. Thanks!

iPhone 13 Pro, iOS 16.4.1

Firmware: 01 Sep 2022 - v1.47


asked 03 May 2023 at 01:10 PM

Mike Lippeth
Answers: 2


Hello Mike,

This is due to IOS recommending  dropping a connection from a bluetooth device when an app is suspended to avoid draning a device battery ,when bluetooth is not being used, so when you resume Gateway the message will show that it is disconnected and it will try to auto connect.


This is a requirment from Apple and Android.


Kind Regards

Marshall Support

edited 03 May 2023 at 01:58 PM

answered 03 May 2023 at 01:57 PM



Thank you for your support and quick response!

answered 03 May 2023 at 02:45 PM

Mike Lippeth
Loading - please wait...
This site uses cookies to improve your experience. By continuing we assume that you're ok for us to store cookies on your device. You can change your cookie settings at any time, or delete cookies, by going to our cookie consent page.