I was wondering if anyone has experienced this issue, I bought my CODE 100 brand new back in November and after about a week of having it, the sound began to mute in the middle of my playing for one to two minutes. Turning the amp off and back on seems to be a temporary fix but the problem still occurs. I have also tried to see if there was a difference in having my CODE connected to the app, and it seems like the amp goes longer with keeping sound while connected to the app but it still mutes ocassionally. I also have the latestest firmware.
Hi
Thank you for your messages, sorry you seem to be having issues with the sound on your Codes, if you are losing sound and you have tried the update, it seems you have a fault with your unit and would suggest you return you unit to the shop purchased as your warranty is with the dealer and they will be able to have a look at the amp for you.
Marshall Support
It also thinks I'm turning the knobs when I'm not. Turning it off then on fixes it for another few minutes, then it mutes again. I think my warranty is finished, which means I'll probably have to throw this away unfortunately. I wonder if this is a product-wide issue?
Did you get it fixed?
- Dan Chinnapen 26 Feb 2018 at 05:39 PM
We would recommend contacting your dealer for information on your warranty.
Marshall Support - Lee Tomlin 27 Feb 2018 at 09:23 AM
The screen is still glitchy though. - Dan Chinnapen 27 Feb 2018 at 03:28 PM
It works now. - Dan Kofahl 28 Feb 2018 at 01:17 AM