I just updated the firmware and now I can't connect .
is it the update that is the problem?
Hey, man. I’ve had my 25 for a few weeks now. Just updated the firmware today (1.28). It still works the way it did prior to the update. Which is to say, hit and miss. Most often, getting it to connect to my iPad takes way too many tries and way too much time. What I find works most often is going to my Settings > Bluetooth. If it’s already ‘connected’ here, but not in the app, I disconnect in Settings. Then reconnect. If it won’t connect in either Settings or the app, I go back to settings and unpair the Code (‘forget this device’ in iOS) then re-pair it. That's worked as well. Sometimes it functions the way it’s supposed to the first time. Those are my favorite times, but more often than not, it’s working around the jank. FWIW, YMMV, etc.
In iOS I just “forget this device” every time I finish using the Bluetooth. It connects every time first try the next time I use it.