I just bought my code 50 yesterday. The master volume is a real problem, I may have to return it just because of that. We can adjust the volume, but the second you change a preset it goes way too loud again. Even if I were to modify each of the 100 presets manually (which I am not in the mood to do), when the next firmware update happens those presets will be overwritten with the factory reset so back to square one.
Marshall, can you please give us a timeline for this? I have 30 days to return this thing to the store, I need an answer because I do not plan on living with this issue forever, maybe I will swap if for a Fender or Line6 or something with quicker response time from the manufacturer if need be... quite frustrated and only used the product for 30 minutes.
Thank you all for your comments and we are sorry you seem to having a problem with the Master Volume. The Master Volume is a separate component to the preset board, therefore cannot be updated by a Firmware update, we would suggest lowering the preset volume to get the best sound from the amp, also check gain volumes as on some presets this will be naturally louder depending which preamp and power amps are selected on each preset.
It appears to me that those that are complaining about this should probably move out of the modelling / digital amp market and stick with the basics.
As noted in other posts, this is an aspect common to other amps of this nature, including VOX and Fender. If you read through the manuals you will note that the MASTER VOLUME is not part of any preset or saved setting. The majority of pedals that are used with a basic amp have the volume/output levels controlled by the pedal, not the amp master. Same with digital.
Get over it.
I had this same discussion with a buddy who just bought a Code50. He complained of the same thing. But it makes sense that when you hit a preset for a boosted lead, for example, you want that increased volume. But other presets might have less volume. These are all controlled individually through the preset. If you need more volume than a preset is set for, you can change the preset and resave it. It seems like the custom volume is a feature, not a miss. Am I missing something?
Here is my take on this issue, as it seems it is becoming a common complaint.
1. Use a Volume Control pedal. There are many on the market and while it is not the ideal solution, it does offer the user some external control. When using my Line 6 POD xt Live, the volume control pedal offers me total control of the output.
2. This is not unique to Marshall. I have a couple of VOX amps that behave the same way, and I am not familiar with other similar amplifiers available on the market. The MASTER VOLUME is the one control that is not part of the PRESET, or so I believe. At this time it is an unfortunate behavior. And even with the POWER LEVEL control in the VOX series, there is still a volume change when changing presets.
3. Don't save any changes you make to a PRESET to the amp. This applies only to when a device is used to control the amp. When you select SAVE on the device you have a choice as to where the edit is saved... AMP, LIBRARY or both. If you only save to the LIBRARY any update to the firmware only affects the amp presets, not the device. In theory, you should be able to adjust all settings using the device and not worry about what happens at the amp, or to its set of PRESETS.
Hope this helps. Cheers!
It's still ridiculous that Marshall, didn't provide a decent update to solve this issue. It was reported in Oct 2016...
After listening to all the whining and complaining that their Marshall goes from 0 to 60 in under 2 seconds flat, well, may I remind you that is what a Marshall is all about! Brute force! The mightiest amp on the planet! What did you expect? Lay it down, or turn it away from your face, like I had to do with my stack when "engineers" couldn't handle it. If you dont want it to hurt you in your living room then go buy a little girl's amp, and turn it down as much as you like. Not everyone can handle a Marshall but that's why they invented weaker amps. If you can't handle it stay out of the big boy's pool Dont cry to the Marshall techs to weaken the power they have given you. i also challenge any of these T.V. nerds that call themselves techs to build their own amplifier and see what they can come up with. Sorry if this seems harsh, but Christ almighty, get up off the floor! This grand generation of entitled whiners and complainers don't deserve a Marshall. Just sayin..
So many threads on this topic (to which I've attempted to contribute) although this one being the more entertaining of them in some parts!!! LOL!!!
Anyway: I'm curious. For those of you who are attempting to work around this issue using a volume pedal: I don't understand. I've tested this. Using a volume pedal between guitar and amp. (or using the guitars volume pot.) mucks about with your gain / drive does it not??? Seems to be so to me anyway (tried it on CODE 25 and CODE 50). One thing noted on the other threads though: lowering the preset volume does not appear to affect your gain / drive or tone of the preset (as does the aforementiond workaround). Am I missing something here???
Unbelievable... why can't this be fixed with a simple firmware fix that changes the Master Volume input / output ratio??
Its unbeleivable how many people want to whine and cry over every little issue which this is not. Its common on every modeling amp and even on very expensive modeling floor boards that every preset has a different volume range. To cry about having to adjust the preset volume every time and store it is very minute to me. Its called flexibility and if you store it on the gateway blue setting it will remain until you change it. I have not found any other amp on the market that gives me shimmering clean tones to monsterous metal tones all at very low bedroom volumes. My roommates dont even know when im playing even in the middle of the night. I dont find this to be a bug issue or anything a firmware update will correct. Its a user issue if anything and for the price $250 U.S. its hard to find anything to compete with this amp and its flexibilty.
Glad it's not just me! The master volume is basically digital - on/off. Don't start telling me to adjust the preset volume - first thing I tried - but even with preset volumes down in the "teeny tiny" range, turn the master past the second tick (its not smooth there seems to be something digital going on) and it's deafening. That's deafening in a rehearsal room, with a live drummer ... That's not "Marshalls are loud", that's "this design has a huge usability flaw". I've only had this amp for a few weeks, but I'm already thinking about getting rid and getting something more controllable. And, sadly, despite being a Marshall fan for many years it ain't going to be a Marshall. There's been enough talk about this - but nothing from Marshall. If it needs a pot change or a board change, then let's do it, Marshall. This is starting to sound like "it's crap and we know it - but we've got your money now, so eff off". I really am singularly unimpressed - this is a fabulous amp, let down by one huge "ooops" in the quality control department.
STILL NO FIX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?????????????????????????????? I have to return this piece of loud sh!t
I don't have one of these yet but looking to buy one... couldn't you just plug the headphone jack in to a smaller speaker?
or use headphones?
Did anyone try to add serial 10R, 50 or 100 watt resistor near the speaker to reduce power of speaker. It could be usefull. But this method will weaken de maximum volume. İf any body try this and works fine. I will buy this amp.
I have made some research. My idea is not a good idea because of Rms voltage. The speaker will not respond homogenously to all frequency.