Just bought the 50. I have done the hold the 3 buttons down while turning it on to see the current version. I then connect the USB and it says USB connected Ready to update. But when I try to update from both the browser and the utility, it says "please connect your code". I have made the config changes on the troubleshooting site, and used 2 different laptops and 3 different cables but none of them will push the updates. It won't show the Code as being connected for some reason.
Anyone have an idea of where I am going wrong? I don't have any Chrome updates to do, and I am stumped. I don't want to have to return this if there is an easy fix.
Thanks in advance!
Please try the below link to see if this helps,
Hi, possible cause is the usb cable - you have to use a USB 2 cable OTG, else does not works.
Hello . I have the same problem. USB is connected but the browser is saying 'Please Connect Code amplifier'