Gateway is not locating my CODE 25
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votes

I need some help with the Bluetooth connectivity.  I hold down Reverb/Power on the amp turning on the Bluetooth feature and I tell Gateway to Scan for Amps and I get nothing.  My Iphone Bluetooth is on.

asked 06 Apr 2018 at 05:59 PM

Kevin Gibbons (2)
I had trouble to start with till I started opening up the app first then turn on the amp.... works every time that way - Christopher Gulley 06 Apr 2018 at 06:29 PM
still no luck - Kevin Gibbons 07 Apr 2018 at 11:15 AM
Answers: 2
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On my iPad, I go into bluetooth settings and connect there, then connect inside Gateway....sometimes there is a 10+ second delay, but it eventally connects...good luck...

answered 07 Apr 2018 at 12:50 AM

marty flynn
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Kevin, if you really did it in the way you described above, you missed one very important step: after you activate bluetooth in your amp, and before you run Gateway app on your iPhone, you should have paired both devices.

answered 07 Apr 2018 at 08:06 AM

Jacek Klimkiewicz (234)
how exactly do you pair it when neither is recognizing the other? - Kevin Gibbons 07 Apr 2018 at 11:16 AM
I've got no idea how to do it on iPad. Try this:
https://my.marshall.com/support/faq/838/code---gateway-bluetooth-connection-troubleshooting
and do first seven steps before you go to 8th - starting Gateway app.
- Jacek Klimkiewicz 07 Apr 2018 at 01:20 PM
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