Gateway App on IOS not working
0

votes

Hi there

I recently bought a code 25 and am inlove with the amp. One problem your app does not work on IOS. I have not tested it on android devices as I don't own any Android devices.

The app opens and everything but the sign in procedure does not work

Please fix your app!!

asked 08 Dec 2018 at 06:06 PM

Corné Opperman
Answers: 1
0

votes

Hi Corne,

Thank you for your message, when signing in are you using the same login and password that you use for My Marshall.

Marshall Support

answered 10 Dec 2018 at 09:20 AM

Marshall
Yes I am but the login doesn't do anything. It Just freezes! - Corné Opperman 10 Dec 2018 at 07:12 PM
Hi Corne,

Can you please let us have details of what device and ISO version you have.

Marshall Support
- Marshall 11 Dec 2018 at 08:42 AM
Hi I own a iphone 7 and its running IOS 12.1.1 - Corné Opperman 11 Dec 2018 at 08:49 AM
Hi Corne,

We will pass this to our app team, who are working on a new update for IOS, since the new update of 12.1.1

Marshall
- Marshall 11 Dec 2018 at 08:59 AM
Thank you! Yes Please!
Love the amp and the company thx guys!!
- Corné Opperman 11 Dec 2018 at 09:00 AM
No problems, we will come back to you asap, if you have any further issues, please contact us on servicedesk@marshall.com

Marshall Support
- Marshall 11 Dec 2018 at 09:04 AM
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