i redownloaded the utility update set up.exe (it did seem that a new version was put out, but i still get the same error, ive attached a screen shot too. though it is in norwegian sorry bout that. also should my code be cooenced to the usb when running the programme?
We have just updated the utility on the website, so running it again should find the new version and download the update automatically.
This wont fix the issue but it will give us more information on what is causing the error. So could you please update to the new version and send us another screenshot of the error message? please forward to firstname.lastname@example.org