App and desktop software


Can't seem to connect the app with my amp on my Huawei phone. It is detecting the amp, but won't connect with the amp. Just stopped working today. 

Having problems with the desktop software too, I downloaded the update and now the shortcut has disapearred. It keeps showing Marshall Firware Update Utility only, even though it says I have the latest software. 


asked 01 Jul 2019 at 09:39 AM

Bruce Weller
Answers: 1


Hi Bruce,

Thank you for gettig in contact, have you performed a firmware update on the Code unit by pluggin in a USB.

There has been a recent update to fix connection issues, could I ask what Huawei device you have.


Marshall Support

answered 01 Jul 2019 at 10:17 AM

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