Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections. On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?
Hi Alexey,
We have not come across this before, can you confirm you have the latest Firmware on the amp, and also if you are able to send a video to servicedesk@marshall.com
Marshall Support
Firmware 1.44. I’ll make video and send it a bit later
I do not know whats happened, but when I started making video while transferring presets via MyMarshall it works fine, no issues))