PLATFORM VERSION INFO
Windows : 10.0.10586.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.1078.0 built by: NETFXREL3STAGE
clr.dll : 4.6.1080.0 built by: NETFXREL3STAGE
dfdll.dll : 4.6.1038.0 built by: NETFXREL2
dfshim.dll : 10.0.10586.0 (th2_release.151029-1700)
SOURCES
Deployment url : https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application
Server : Microsoft-IIS/8.0
X-Powered-By : ASP.NET
Deployment Provider url : https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application
Application url : https://my.marshall.com/downloadfiles/firmware/Application%20Files/MarshallFirmwareUpdateUtility_1_0_0_13/MarshallFirmwareUpdateUtility.exe.manifest
Server : Microsoft-IIS/8.0
X-Powered-By : ASP.NET
IDENTITIES
Deployment Identity : MarshallFirmwareUpdateUtility.application, Version=1.0.0.13, Culture=neutral, PublicKeyToken=757e8c4d4d52b722, processorArchitecture=msil
Application Identity : MarshallFirmwareUpdateUtility.exe, Version=1.0.0.13, Culture=neutral, PublicKeyToken=757e8c4d4d52b722, processorArchitecture=msil, type=win32
APPLICATION SUMMARY
* Installable application.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application resulted in exception. Following failure messages were detected:
+ Downloading https://my.marshall.com/downloadfiles/firmware/Application Files/MarshallFirmwareUpdateUtility_1_0_0_13/Newtonsoft.Json.dll.deploy did not succeed.
+ Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
+ An existing connection was forcibly closed by the remote host
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [9/20/2016 6:43:07 PM] : Activation of https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application has started.
* [9/20/2016 6:43:12 PM] : Processing of deployment manifest has successfully completed.
* [9/20/2016 6:43:12 PM] : Installation of the application has started.
* [9/20/2016 6:43:17 PM] : Processing of application manifest has successfully completed.
* [9/20/2016 6:43:23 PM] : Found compatible runtime version 2.0.50727.
* [9/20/2016 6:43:23 PM] : Detecting dependent assembly Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil using Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil.
* [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
* [9/20/2016 6:43:23 PM] : Detecting dependent assembly WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil using WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil.
* [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
* [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
* [9/20/2016 6:43:23 PM] : Request of trust and detection of platform is complete.
ERROR DETAILS
Following errors were detected during this operation.
* [9/20/2016 6:48:10 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://my.marshall.com/downloadfiles/firmware/Application Files/MarshallFirmwareUpdateUtility_1_0_0_13/Newtonsoft.Json.dll.deploy did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.IO.IOException
- Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
- Source: System
- Stack trace:
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.Sockets.SocketException
- An existing connection was forcibly closed by the remote host
- Source: System
- Stack trace:
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Hi Kerion,
Thank you for your message.
Could you try turning off any antivirus software whilst they try the install (and then turn it on again afterwards)
Could you please you please try installing by entering the url https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application into your browser, saving the file locally, and then running it?
Regards
Team Marshall