code 50 saving presets crash and muddy sound
0

votes

hi,

i bought a code 50 this past january, its still under warranty, and i've been having some problems with it. 

MODEL: code 50 75w

FCC ID:2AFZJ-CODE

Model number: CODE 50

CMIIT ID:2016DJ2218

IC:20648-CODE

first problem, when i try to store any presets the amp crashes, completely loses sound and the buttons/pots stop working.

second problem, i cant seem to get a clean sound out if it, it always sounds quite muddy both trough the speaker and headfones. i've noticed that when i switch the amp on with headphones plugged in, for the first couple of secounds i get a nice clean bright sound, but then it gets muddy again.  this doesnt happen when i switch it on not using headphones, it goe straight to the muddy tone.

i've re-installed the latest firmware version but these problems persist ( MCU:1.44 BT:V3.1).

 

can you please advise how to fix these issues?

 

Best Regards,

Joao Brito

 

asked 28 Mar 2020 at 12:11 AM

joao brito
Answers: 1
0

votes

Hi Joao,

Thank you for your message, we are sorry you seem to be having an issue with your Code amplifier, I would suggest contacting your dealer and they will be able to arrange for the amp to be looked at by an engineer.

Regards

Marshall Support

answered 30 Mar 2020 at 08:37 AM

Marshall
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