hi,

i bought a code 50 this past january, its still under warranty, and i've been having some problems with it. 

MODEL: code 50 75w

FCC ID:2AFZJ-CODE

Model number: CODE 50

CMIIT ID:2016DJ2218

IC:20648-CODE

first problem, when i try to store any presets the amp crashes, completely loses sound and the buttons/pots stop working.

second problem, i cant seem to get a clean sound out if it, it always sounds quite muddy both trough the speaker and headfones. i've noticed that when i switch the amp on with headphones plugged in, for the first couple of secounds i get a nice clean bright sound, but then it gets muddy again.  this doesnt happen when i switch it on not using headphones, it goe straight to the muddy tone.

i've re-installed the latest firmware version but these problems persist ( MCU:1.44 BT:V3.1).

can you please advise how to fix these issues?

Best Regards,

Joao Brito