Factory reset problem
0

votes

I cant't reset my amplifier to the factory settings. I do everything as written in the manual, but every time I hold the "store" button, the message "canceled" appears.

asked 28 Mar 2020 at 06:48 PM

Pawel Marchlewski
Answers: 4
0

votes

Hi Pawel,

Thank you for getting in touch and we are sorry you seem to be having this issue, I would recommend doing a Firmware update on the amplifier, using the link below

https://my.marshall.com/support/firmwareupdate

Regards

Marshall Support

answered 30 Mar 2020 at 08:35 AM

0

votes

Yes, I did the update.  This is the first thing I've done.  Even twice to be sure. This did not help solve the problem.

answered 30 Mar 2020 at 08:56 AM

Pawel Marchlewski
0

votes

Hi Pawel,

Very stange not seen this before, I would suggest contacting your dealer and they can arrange for the amp to be looked at by an engineer.

Regards

Marshall Support

answered 30 Mar 2020 at 09:03 AM

0

votes

It seems necessary.  I will wait, maybe something will come to someone's mind.

Regards,

Pawel

edited 30 Mar 2020 at 09:14 AM

Pawel Marchlewski

answered 30 Mar 2020 at 09:13 AM

Pawel Marchlewski
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