new gateway app not working?..
0

votes

Hello,

 

I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.

      "Screen not supported - tThe minimum screen size is 640x960" 

From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.

 

thanks

alexsunny

asked 14 Nov 2020 at 12:57 PM

alex sunny
Answers: 1
0

votes

Hi Alex.

Thank you for your comments, I would suggest switching the phone off, but before you do this make sure the app is fully closed and not running in the background.

Regards

Marshall Support

answered 16 Nov 2020 at 07:48 AM

Marshall
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