Static/Digital Artifacting With USB Connection from Code25

All Questions

I'm experiencing unwanted noise when connecting my Code25 via USB to my iMac. I've tried several different USB cables and I'm using GarageBand, making sure to turn off all plugins and no other applications are running. I've seen mention of the same issue on other forums. I've created an audio file with a sample of the unwanted noise. https://soundcloud.com/victor-futura/marshall-code25-usb-noise

Is this a known issue, if so, can it be corrected in a future firmware update?

asked 12 Jun 2016 at 02:06 PM

Answers: 2

We are aware of this issue and a firmware update will be available soon.

answered 13 Jun 2016 at 01:02 PM

Excellent, Thank you. Where are firmware updates announced? - 14 Jun 2016 at 06:38 PM

We will aim to update you here, on the Marshall website and via social media. - 17 Jun 2016 at 12:18 PM

I am having the same issue using Ableton Live 9. Same distortion on every channel. I updated the firmware and everything is up to date. - 17 Sep 2016 at 08:46 PM

same problem with cubase - 07 Nov 2016 at 09:21 AM

I upgraded to firmware 1.1 and I still get the noise and USB recording artifacts.

Not when saving a preset, but when switching presets...

answered 06 Nov 2016 at 09:45 AM

Hello Alex,
Could you please send a recording of the noise you are hearing when recording to servicedesk@marshallamps.com so we can investigate for you?
Thanks - 07 Nov 2016 at 10:16 AM