Hello Marshall Support Team,
I consider buying a Marshall Code 25 or 50, but I'm really concerned about the master volume problem with these amps, which has been discussed in length in this forum (see ? ? ? or ? ) [sorry, seems the URL-links to the topics are deleted, the topics were "code-25---master-volume-issuses", "code-50-master-volume", "code-master-volume-issue" and "master-volume-marshall-code-50", all about the master volume knob, which goes from very low immediately to very loud].
In one of these threads you seem to acknowledge the problem and state, that your R&D team will look into this.
So here are my questions:
Is this problem solved with newer versions of these amps?
Does the problem show up regularly with all amps or does it affect only some devices?
Is there any chance to replace the Master Volume pot by myself if the problem shows up after some time?
Thx in advance for you reply.
With regards - snoopy
No problem bringing this up, its all still new to me anyway.
As my amplifier was manufactured 4 months ago, I think its safe to say that nothing has changed with the hardware of the amps. In reality I dont think anything will change now, these amps are what they are. I think the most likely ideal option would be a firmware update with a low power option that internally scaled the patch volumes to different levels.
Truth is I dont thing Marshall really regard "Too Loud" as a problem when you can effectively just "turn it down". Any options for Katana style power switches etc will have to wait to the Code V2 (if there is going to be such a thing).
I dont think there is anything wrong with the exisitng pot other than the sheer volume of the amp means that the use of the pot is so one ended and it is therfore over used over a short range of its travel, and so more likely to wear with use over such a short range.
I still think adjusting the patch level is a simple solution to get the amp to work the way I want rather than it being a workaround by Marshall. Bear in mind you also have 100 patches available, so you can have the 1-50 for bedroom levels and copy them to 50-100 with higher patch levels for live use. If you want to use the app you can actually have instant access to 200 patches so you could have 100 on the amp at gig level and the same 100 on your phone at bedroom level.
Also bear in mind some of these posts are pretty old now. for instance In this forum there are dozens of complaints about bluetooth, I have had no problems and I'm actually pretty impressed with the bluetooth conectivity and streaming, so some issues shown here are clearly fixed now in firmware.
The big thing to remember is that the pricepoint of these amps has to be taken into consideration when looking at some of the criticism voiced against them. I have had a Blackstar 100, Katana 50 and a Mustang GT40 too, beleive me none of them are perfect. My personal choice is I prefer the features and sounds of the Marshall, but thats just my choice.
Anyway, I wish you all the best and hope you find the amp that you enjoy playing and that inspires you. What more can you want from an amp?
The Master volume issue is a JOKE. How can it go from silent to almost 100, with an 1/8th of a turn??? I doubt SW could fix it, seems like a harware(the knob) issue. Its seriously pathetic.
This is very bad for Marshall. I will sell mine very cheap and buy another one from other brand....It's a shame...i'm marshall's customer since valvestate models(90's), but know i think that Marshal it's not the same, So, if Marshall change...we have to change too....