My Gateway page for CODE
0

votes

Is anyone else unable to save settings on the My Gateway page on this site?

When I change preset positions on that page and hit Save, nothing happens.  You can cancel and the page will reload, but Save does nothing.  I have tried Internet Explorer, Firefox, Safari and Chrome and get the same results.  It hasn't worked for a couple of weeks now, and this is a feature I really used.  I like being able to move a preset's position without overwriting like the app does.

asked 04 Apr 2017 at 01:23 PM

Sean Nixie (6)
Answers: 2
0

votes

Hi Sean,

What settings are you trying to save??

Is it just moving presets you seem to be having issues with.

Kind Regards

Team Marshall

answered 04 Apr 2017 at 01:40 PM

It happens with moving or renaming presets. I can move to My Library, back and forth. I cannot save those changes though.

The site still syncs with the app, so any change I make locally will show up here in My Gateway, however I cannot save from here to the app.
- Sean Nixie 04 Apr 2017 at 01:57 PM
Hi Sean,

Can you email us some screen shots to servicedesk@marshallamps.com , and we will look into this for you.

Kind Regards

Team Marshall
- Lee Tomlin 04 Apr 2017 at 02:47 PM
Will do! Thanks! - Sean Nixie 04 Apr 2017 at 03:10 PM
0

votes

Hi Sean

This has now been fixed, please try again and let us know if you get any issues.

Kind Regards

Team Marshall

answered 05 Apr 2017 at 10:36 AM

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