Samsung Grand Prime Not Compatible with Gateway App?



I have a Galaxy Grand Prime phone that's about a year old and the Google Play Store lists it as not compatible with this version???  Any idea why or if I might be able to use this app anytime soon? 
This functionality was a big selling point in my decision to buy a Code 50 and it doesn't seem to work.

I control many other Bluetooth devices with this phone,  so it's not a limitation of the phone.


asked 05 May 2017 at 03:55 PM

Howard Tattrie
Answers: 1


I had the same problem last week when I bought a new phone. The solution for me was to download the gateway apk file from or if that doesn't work 

Move the file to your phone, and install. Be sure to allow android installing from "unknowns sources" in settings. 

Good luck!

answered 06 May 2017 at 01:14 PM

Schmirak 10 (12)
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