Marshall Gateway app - playback doesn't work. Need help

All Questions

Hi,

I've Sony Xperia Z3 Compact with Marshallow.

Gateway version is 1.4.1.

Marshall Code 25 with newest firmware.

Playback doesn't work, it crashes when I want to select song to play.

Could you help please?

Mike

asked 10 May 2017 at 08:44 AM

Answers: 6

Gateway 1.4.2 has now been released and should resolve this issue. Please update your applications on your device.

Team Marshall

answered 02 Jun 2017 at 07:54 AM

Now it's working! Thank you. - 02 Jun 2017 at 04:36 PM

We apologise for the delay in finding a fix. Our developers are still currently working on this issue and we hope to have this resolved as soon as possible.

Team Marshall

answered 31 May 2017 at 08:21 AM

My app doesn't work too. There are any solution?¿

answered 20 Jan 2019 at 02:34 AM

Marshall are you there?

answered 10 May 2017 at 10:07 PM

Hi Michal,

We are looking into this issue for you, and have passed it to our team.

Kind Regards

Team Marshall - 11 May 2017 at 08:02 AM

Hi,

Don't you think that keeping in touch with customer after reporting an issue IS a good idea?

BR,

Mike

answered 26 May 2017 at 01:14 PM

Hi Mike,

We are still looking into this and looking at fixes and trying to recreate the issue to why this is happening.

Kind Regards

Team Marshall - 26 May 2017 at 02:32 PM

This app is doing it to me everyday. I don't understand how you are trying to recreate it everyone is having the issue.please update the amp before I exchange my amp.
- 31 May 2017 at 01:50 AM

Hello My app doesn't work too with the PLAYBACK . There are any solution?¿

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