Monitor II ANC sound dropping out on Windows 10
0

votes

I've tried factory resetting it. I've tried user resetting it. Nothing seems to change this. Now in device manager some of it shows up as ? Other Devices: AUDIO, Bluetooth Peripheral Device, Bluetooth Peripheral Device, CONTROL. All under the header of ? Other Devices. The audio comes through. I have tried automatically starting bluetooth services/windows audio.

Are there drivers for this that I am uanware of? Windows update isn't finding anything on it. Usually it stutters quite often, sometimes I can get it to only drop out every 10 seconds or so.

asked 05 Apr 2021 at 09:16 PM

Aurora Dizon
Answers: 2
0

votes

Apparently my bluetooth might not be 5.0 I plugged in a 5.0 dongle and it works without stuttering now. I also just assigned all the ? to audio drivers.

answered 05 Apr 2021 at 10:37 PM

Aurora Dizon
0

votes

Hi Aurora,

Thank you for your comments for any help with headphones please contact support@marshallheadphones.com

Regards

Marshall Support

answered 06 Apr 2021 at 07:44 AM

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