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Why are my 2 code amps still different after doing the update and reset? The newer 100 has different presets than my 50. Even afer the update. Are these amps different and will have different presets?

This is just the same question I asked before. I couldnt bump it up som that Marshall would see it and respond.

asked 27 Oct 2017 at 10:24 PM

Hi Nate,

Thank you for your message, I have just ran some tests on a 25, 50 and the 100, all with the new firmware and reset, all 3 have the same presets, can you please let us know which presets are different.

Kind Regards

Team Marshall - 30 Oct 2017 at 10:24 AM

Answers: 4

I've done the update 3 times with the reset. All 3 times it said update successfull. Still Preset #9 on the 100 is called Classic Metal and on the 50 its called American 60's. this makes me wonder if the update happened?

answered 30 Oct 2017 at 01:38 PM

Hi Nate,

Thank you for the quick reply we are getting Classic Metal on all 3 of our units after the update and reset, could you press PRE FX, MOD and REV then turn the amp on, you will get a list of numbers, check the one with M at the start that is your Firmware.

Regards

Team Marshall - 30 Oct 2017 at 02:14 PM

MCU:1.3

answered 30 Oct 2017 at 03:59 PM

Hi Nate,

Thank you for that, are you getting a update successful message when updating.

Can I also check which browser you're using to update.

Kind Regards

Team Marshall - 30 Oct 2017 at 04:03 PM

Yes it says sucessful. I had to download chrome on my Mac to do it

answered 30 Oct 2017 at 04:09 PM

Hi Nate,

Can you email servicedesk@marshallamps.com , with your username, and we can look into this further for you.

Regards

Team Marshall - 30 Oct 2017 at 04:16 PM

I just RE installed Chrome and did the update again and NOW it took! Thanks for getting my store amps all up to date and ready for sale!

answered 30 Oct 2017 at 04:19 PM

Hi Nate,

Glad it is all working now and up to date.

Regards

Team Marshall - 30 Oct 2017 at 04:31 PM