New Marshall Code 50 is crashing after saving presets
2

votes

My brand new Code 50 is crashing after saving presets on amp. The firmware is the latest version 1.44. I applied the factory reset and the presets reset but neither were been helpful to fix this issue. After crashing, there is no output sound.

edited 13 Jun 2021 at 01:31 PM

The Persica (2)

asked 12 Jun 2021 at 12:33 AM

The Persica (2)
I have the same issue too. My firmware is current - after saving a preset, I lose all sound and the buttons become unresponsive - until I turn the amp off and then turn it back on. - Subbu Ramanathan 16 Sep 2021 at 02:23 PM
Answers: 1
0

votes

Hi,

Thank you for your comments, I would suggest contacing your dealer/shop, and they will be able to help you and get it looked at.

Regards

Marshall Support

answered 14 Jun 2021 at 07:17 AM

Marshall
The dealer replaced that with other new one but this new one also has the exact same issue. Definitely, it's a bad programming bug which not solved by the Marshall yet or it's a ridiculous Q. C. in production! Please help and support. - The Persica 28 Jun 2021 at 10:43 PM
Hi

Please contact servicedesk@marshall.com will all you details

Regards

Marshall Support
- Marshall 29 Jun 2021 at 07:10 AM
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