Marshall Code App not workin
0

votes

Plugged in today and literally not working just an error message. Anyone else same issue?

asked 08 Aug 2021 at 11:36 AM

Pete Cantor
Answers: 1
0

votes

Hi Pete.

Could you please confirm which mobile device you are using, also please try the below

  1. Check if Bluetooth is enabled.
  2. Check if phone is paired and connected to CODE.
    1. In order for Gateway to connect to CODE, phone must be first paired and connected to CODE.

If Gateway still can't connect to CODE, please try the following:

  1. Restart CODE.
    1. If that doesn't fix the problem Go To Next Step.
  2. Restart Bluetooth on phone.
    1. Turn Bluetooth off -> wait few seconds -> turn Bluetooth on.
    2. If that doesn't fix the problem Go To Next Step.
  3. Restart phone.
    1. If that doesn't fix the problem Go To Next Step.
  4. Go to Settings -> Apps -> See All apps -> Menu (3 dots at the right top corner) -> Show System -> Look for Bluetooth -> Storage -> Clear Cache
    1. This step is only for Android device
    2. If that doesn't fix the problem Go To Next Step.
  5. Restart Bluetooth on CODE.
    1. Hold buttons REV + POWER, while turning on the amp. 
    2. Then Hold STORE button to confirm Clearing Bluetooth.

Regards

Marshall Support

answered 09 Aug 2021 at 09:05 AM

Marshall
Thank you - This was not the issue - The App didnt work. I have sent you a screen shot by email. I have just opened the App this morning at it seems OK again, Thanks for swift reply though Pete - Pete Cantor 09 Aug 2021 at 09:12 AM
señores de Marshall, he probado de todo para que la app funcione en mi note8 y mi IPAD, pero nada,el ampli está perfecto y actualizado,el problema esta en la app,revisenla y veran que el error esta en ella .espero que lo solucione cuanto antes . GRACIAS
- Antonio Plata Rodriguez 13 Aug 2021 at 06:59 PM
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