And that means I cannot use it - and clues? thank you
Hi Steven,
Thank you for your comments, it could be to do with your cable it needs to be a USB mini (Midi) if you do have this, you may need to check your driver settings for updates or midi updates on your browser.
Regards
Marshall Support
I have also face this isssue. I update already but same problem faced. Thank you for give me this suggestion. Ace Divino