code 25 bluetooth problem with android 11

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marshall gateway app is not working with android 11 version

the bluetooth connection is in place (blue light is in on) but opening the Gateway App the connection to the amp is not detected

can you please give me the info to solve the issue?

i've tried with another phone with android 10 sw version and the app is working

I think the app need some update to fix this bug (my version is 1.5.5 )

please consider that android 11 will be the standard for the most part of your code owner in the world

best regards

Luigi

asked 26 Nov 2021 at 08:26 AM

Me pasa exactamente lo mismo ¿ aún no actualizan la aplicación de Marshall no ? - 03 Dec 2021 at 05:55 PM

Answers: 1

Tengo el mismo problema, estoy usando el CODE 50 y aún no he actualizado el firmware, intentaré hacer éso, sin embargo al leer tantos comentarios con el mismo problema la solución está en que Marshall haga la actualización de GATEWAY, tengo un teléfono XIAOMI POCO X3 PRO con Android 11

answered 08 Dec 2021 at 01:28 PM

Hi Luigi, please look at the item "Marshall CODE 25 not showing in Gateway App" in this forum. You need to read to the very end of the answer. It fixed the problem for me! Regards, Han - 09 Jan 2022 at 09:21 PM