This issue is driving me crazy. My Code 50 used to work with my iphone and ipad, now it refuses to connect and I always get the above message.
I have performed the following:
1. Forgot bluetooth connection on both devices
2. Deleted iphone app and re-installed.
3. Re-paired and tried to connect with same issues,
4. Formed factor preset of amp with no luck.
I know the blueotth connects as I can play music through my amp from phone, I just cannot connect to update any presets.
Any solutions would be greatfully received, am getting so frustrated with this product.
Thank you for your comments, can you check the app is set to allow connections via Bluetooth, many Android and Apple updates happen with this now having to be changed and updated.
The Marshall Gateway app can be downloaded for Android or iOS. To pair Bluetooth, simultaneously press the REV and POWER buttons. You can pair your iOS/Android device with the CODE's Bluetooth ID by enabling Bluetooth. ? ?
The issue is unless the Code is one of the first bluetooth paired items on your ios device then it doesn't work. Solution is to unpair others, pair Code and ensure it is alphabetically one of the first when adding others. Other users have also noted this issue. I love the concept but the Marshall Gateway app (both iphone and ipad) is incredibly buggy
This fully digital amp is loaded with 14 MST preamps, 4 MST power amps and 8 MST speaker cabinets for you to create sounds that suit you. Using the Gateway App you can connect via Bluetooth to control CODE and stream music from your iOS or Android device.