Questions
Showing results 1 to 20 of 329
0

votes

0

answers

13

views

We have two Marshall Acton Multiroom that have the exact same issue. Whenever they have been plugged in the power for more than 24 hours the sound becomes distorted/crackles and it gets increasingly worse the longer the speaker is powered on.

The only solution we have found is to pull the power plug for a minute before plugging it back in. Then the speaker will play fine for another 24 hours before it starts to crackle again. However, this solution is very inconvenient.

We have reached out to the Marshall support but they are not much of a help.

Has anyone else found a solution to this issue?

asked 09 Jan 2022 at 03:51 PM

N M
0

votes

1

answer

30

views

When I connect the DI output of my new Origin 20c to my recording system (ART USB Dual Pre into Logic Pro on M1 iMac) there is a constant hum. A noise gate set to -30dB just cuts it out. The combo speaker itself is silent. I cannot find any help on the Marshall website!

asked 02 Jan 2022 at 03:38 PM

John Compton
0

votes

2

answers

54

views

There are multiple phones that use the Emberton speaker in our house. When one phone is playing music through the speaker using Spotify and another person enters the room with their phone, the speaker will always switch to their phone. It could be anything such as a video from social media. It pauses whatever the first connected phone was playing, and interrupts any music playing. 

We also have an Acton speaker and have had no issues over the years. At first I thought it was a fault with the Emberton and have had it replaced under warranty. However, the new speaker is doing the exact same thing. 

Anyone else experiencing this and (hopefully) have a solution?

asked 30 Dec 2021 at 11:03 PM

Mitchel Waite
0

votes

0

answers

37

views

Hello All,

I have recently received the Marshall Acton 2 speaker which has a very good sound and design.

However it works only on my IOS phone, under Windows 10, I can pair the device but get's a message of battery low and cannot choose it as speaker.

Can you help me? 10.0.0.0.1 192.168.10.1 192.168.10.1

edited 26 Dec 2021 at 01:38 AM

Montell Daly

asked 18 Dec 2021 at 12:04 PM

Montell Daly
0

votes

2

answers

95

views

hello'can anyone suggest a better sounding speaker on my code 25 as i do not like the stock speaker that came with it.sorry marshall.thank you.

asked 15 Dec 2021 at 05:44 PM

derek gill (10)
0

votes

1

answer

47

views

I bought a Uxbridge speaker and sometimes I hear a message saying "Your device isn't registered".  Where can I register my speaker?

asked 09 Dec 2021 at 01:10 PM

MARIEL MAYORCA
0

votes

1

answer

76

views

Has anyone used a small pedal amp to input the headphone to a amp like the electro harmonix 5MM.  I saw this done on a Spark amp to connect to a speaker cabinet.  I would think I could do the same on the CODE.  Adapt the 1/8 to 1/4 to go from headphone jack to the input on the 5MM and then in my case that speaker cable goes to a mixer.  I know this amp does have a dedicated line out to do what I want to do.  So I think this would accomplish the same thing.  Any thoughts good or bad?  I plan to try as soon as I get my hands on a small pedal(not a stomp box, just a pedal size amp) and configure the cables to go from 1/8 headphone to the 1/4 input on the amp.  I'm not an electrical engineer, I just need a "line out" if possible.  Should work.  Thanks,

asked 01 Dec 2021 at 09:57 PM

Woody Miller
0

votes

1

answer

161

views

edited 16 Nov 2021 at 02:35 PM

Alex Seo

asked 16 Nov 2021 at 02:33 PM

Alex Seo
0

votes

1

answer

134

views

i bought a Marshall emberton Bluetooth speaker .How can I validate of my speakers are authentic or fake ?

asked 15 Nov 2021 at 08:39 PM

Kaustav Mukherjee
0

votes

1

answer

83

views

Hello Team,

I do have a couple of questions. 

1. I have a DSL20CR and would like to upgrade the speaker to 8ohm. So if ever I install an 8ohm speaker and plug in the 1x8ohm at the back panel, would it be fine? I mean no issues that will be experienced in the transformer?

2. Furthermore, just recently bought a marshall DSL1hr (last weekend) and very happy with it. I just saw there is a cable included saying:  "Marshall PVC 0.85 sq mm x 2 cores wonderful vn (lf)"

Is this a speaker cable? I'm not comfortable using it before I confirm.

Thanks a lot.

Mike Burny

asked 15 Nov 2021 at 12:43 AM

Mike Burny
0

votes

1

answer

130

views

The output does not switch to earphones only when earphones are plugged. Both speakers and earphones still output sound. Works fine with huge headphones but wonder if theres a way for it to work with earphones/earbuds/headset too. Thanks.

asked 10 Nov 2021 at 07:48 AM

Clarence Muljadi
0

votes

1

answer

101

views

Will a splitter be able to connect the sound from both laptop and speaker and be able to use the bass,treble,volume controls on the speaker? 

asked 29 Oct 2021 at 01:51 AM

Yoseph Dagim
0

votes

0

answers

89

views

Hello guys,

I'm in sort of a pickle as I can't seem any info about this.

I have a Stanmore II that is absolutely perfect. I however long for that stereo effect :)

Hence I'm planning on getting a 2nd one, but I primarily use my PC and laptop for listening to music. I was wondering would it be possible to pair the two via the app on my phone and then connect them to the PC/laptop.

My logic here is that if I tingle the bass or treble via the phone app, it seems to "stick" with the speaker and then if I connect it to the other device, the settings stay the same.

So it's only logical that if I pair the two via the phone app, when I search via my laptop I'll find 1 coupled device to connect.

Anyone done this setup?

asked 27 Oct 2021 at 05:46 PM

Ivan Georgiev
0

votes

0

answers

58

views

I have the original Marshall Stanmore. It's wired direcly to both a turn table and a CD Player. The sound recently began cutting out intermittenly. I hear a bit of static, the audio cuts out, and then a few seconds later, the sound comes back. I've been using the same setup for about a year with no issues. 

Any ideas?

asked 26 Oct 2021 at 11:45 AM

Fred Quattrone
0

votes

0

answers

150

views

Hi everyone.

Since iOS does not support AptX I was curious what codec is used when I connect my iphone (12 pro) to my Stanmore. 

Turns out it uses SBC. By any mean it is not the end of the world, tho now I'm wondering if I have a malfuctioning BT module. 

 

 

asked 06 Oct 2021 at 09:00 PM

Nikita Yakovlev
0

votes

1

answer

162

views

I have a Stanmore II 1 day old, prior to this I have had a BOSE for 8 years with no bluetooth problems in house.

This speaker is a huge disappointment, loud crackling periodically, bluetooth constantly cutting off and on. 

Speak to live chat, typical reset device advice, made no difference. In the end they recommend to return for refund-credit.

Never again will I buy a Marshall product, it goes back and I will buy another BOSE.

(04:43:28) Ken: Speaker links, open Spotify or YouTube, both same problem.
(04:44:08) Vincent: Thanks for trying Ken. Does it cut off on and off?
(04:44:25) Ken: Try to play, pause then Bluetooth connected cuts off, reconnects again after 2 seconds, then solid led.
(04:44:48) Ken: No sound, just keeps cutting off again
(04:45:15) Vincent: Understood. May I know where did you purchase the speaker? Is it from our official website?
(04:45:29) Ken: Mediamarkt Vienna
(04:45:44) Ken: An official outlet
(04:46:03) Vincent: In that case, I would suggest returning it to the store for an exchange or refund, as it was a recent purchase.
(04:46:33) Ken: Ok, yes I will do this. Thank you Vincent.
(04:46:49) Vincent: You're most welcome Ken. Good luck and take care!

edited 19 Sep 2021 at 06:45 AM

Kenneth Taylor

asked 19 Sep 2021 at 06:44 AM

Kenneth Taylor
0

votes

1

answer

161

views

A little less than a year ago we have purchased the Stanmore 2 wifi (with Google Assistant).  A stunning beautifull speaker at a relatively high price. At this price one would expect the best quality. 

Pretty much immediately we noticed that when using the speaker on wifi there is a crackling sounds that interupts the music every so often.  At times this crackling sound can be rather loud and disturbing. We contacted marshall customer support on numerrous ocations. 

After our first contact we got given some advice on how to solve the problem. This is what we were told: 

- There may be other appliences near by that are causing the interferance

- Our music source may be running out of energy/power

- Our Wifi may not be strong enough 

- Asked to try resetting the speaker to factory settings. 

After having tried all of the above and moving the speaker all over the house, pluggin out all other appliences and plugging in the music source to the power the problem did not go away. We immediately contacted customer support again. Though they were friendly I found it strange that they actually just gave me the same message again, with no additional solutions. Almost as if my second message (where I explained what we have tried in detail) was not even read. 

After a couple of attempts of getting through to customer support they finally responded with a more realistic solution; Returning the speaker. This is where I really got annoyed. I have explained in my mails that the crackling sound is not constant. In their response about me being able to return the speak for them to see what the problem is they were clear that should they find no problem that the postal costs (and all other additional costs) would be charged to me. Since the crackling sound is not constant, the chance is big that when they test it they may not hear the crackling at that moment and then blame and charge me. 

All in all this is not what I would expect of a comapany with this reputation and price tag. Simply put this problem should not even exist. I have a couple of other speakers at home (Bluetooth, wifi) all working perfectly at a fraction of the price. Non of them have ' interferance issues', power Issues etc. A speaker at this price  of the Stanmore should simply not have these problems to start with. 

I believe Marshall should take responsibility for this problem and admit it is an issue with their speaker and not due to 'circumstances' at my house. There are enough complaints about this issue online to proof that the fault lies with the speaker. 

Marshall please fix the problem and please replace my speaker. 

asked 16 Sep 2021 at 07:53 AM

Quintin Smit
0

votes

1

answer

211

views

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

edited 03 Oct 2021 at 01:11 AM

Harleigh Maguire

asked 16 Sep 2021 at 03:16 AM

Harleigh Maguire
0

votes

1

answer

163

views

Hi, anyone can help? my Marshall Stanmore Bluetooth Speaker stop working. The red power light is on but no sound coming out, neither via the Bluetooth connection nor the input 1 and 2 with audio cable. I can still connect the speaker via Bluetooth but there are no sound coming out of the speaker. Any idea what's wrong? Please help!

asked 15 Sep 2021 at 06:26 PM

henri seng
0

votes

1

answer

125

views

Hello y'all,

I've been having a problem with JVM 205Combo.
During corona-lockdown, when we were not allowed to rehearse with the band, I had took my amp home with me....
As I'm always curious to find other sounds, I started experimenting with connecting other speaker cabs to my JVM. But, as I later discovered, the cable I used was no good and I think I blew up the main amplifier. I looked for the fuse, for it seemed logical to me that the fuse was blown, but couldn't find it. I also have a JCM 800 2205 head, a JMP MK2 2204 head and I've been having a JCM900 4100 head in the past. Now, all these amps were fused, so if anything went wrong, it was just the fuse that was blown. In fact, I've experienced that!
But no fuse on the JVM....is that correct? Because if it is, my problem is bigger than I thought. In that case, what was blown instead? The output transformer? My tubes?

I hope somebody can help me out on this one. And I promise never to experiment with other speakers or whatsoever.

Thnx anyway!
Cheers!

 

asked 10 Sep 2021 at 08:23 PM

Arno Visser
Showing results 1 to 20 of 329
Loading - please wait...