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Showing results 1 to 20 of 342
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So I have had a new CODE25 for about four months, and two weeks ago it suddently started to go silent after playing a few minutes. No sound at all, very suddenly. Lights all still on, screen on (though maybe dimmed), and it won't recover until I power it down and restart--and then it may or may not play for a few minutes more after that. Didn't seem like an overheating issue (I rarely play that loud, and at the time I was using a sweet clean preset).

I've updated the firmware and still have the problem. I'm in Hawaii, and I'm not sure there's a Marshall warranty place here to do any work on it. Am I stuck returning it? Is this a common problem?

I absolutely love this thing, I'd hate to have to abandon it for poor dependability reasons.

Sean

asked 14 Jun 2022 at 06:23 AM

SEAN OMALLEY
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speaker was damaged by the rain

asked 11 May 2022 at 01:38 AM

Yunle Zhang
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I have a two part question 🤔.  I have my two amplifiers listed above.  I have both electric and electric acoustic guitars.  I'm learning how to play and bought the 50 watt acoustic Amp as I  really like the sound of over wound humbuckers through it for heavy slow blues.

First question,  keeping the AS50D as the main sound, can I connect it through/to the 100 watt Marshall? Both are 4 ohms and I would like the maximum amount of power to drive my 4 x 12" cabinet of 8 ohm Jensen Tornadoes that are wired in series for the 4 ohm 100 watt MG HDFX. Then I would have 150 watts total to drive my 400 watt total limit.

 

Question two,  can I connect my 50 watt AS50D Amp to my 4 x 12" speaker cabinet by running a cable from the back of my Amp to the cabinet. I have footswitch,  line out and (effects loops) send and return Jack's to use.

  Even though my 4 x 12" cabinet would be very under powered. I would like to hear the sound of the AS50D  through those speakers. I'm new to guitar and don't want to ruin any of my equipment.  I did also have a guitar made through two luthiers,  I also made the 4 x 12" cabinet to match my guitar.  I call them Snort and the box.

  I have the components for the sound I'm looking for,  now I need to combine them all together.  I truly appreciate guidance from the technical support team at Marshall. 

God bless you for your time and kindness.  Thank you,  Eric Dailey 

asked 06 May 2022 at 09:49 PM

Eric Dailey
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I have an Origin 20 head with a 4x12 slant cab. I also have a Behringer interface for recording. 

I have 3 questions.,...

1) Can I connect the DI Out to my interface?

2) Should I use a speaker or instrument cable?

3) I have attempted to connect to both a PA amp and to my interface and get an electric hum. I can still hear my instrument but the hum makes it unusable for recording purposes. Is there a way to eliminate this hum?

asked 08 Apr 2022 at 07:40 PM

Richard Lehman
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My CODE50 no longer has any output to the speaker.
 
Everything 'seems' fine, and I have tested the cables etc, with my older Valvestate and the cable and guitar still OK.
 
Lights are on, pedal on, BT connects to phone, just no output at all.
 
Any idea's?

asked 03 Apr 2022 at 03:19 PM

Steve Richards
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Hello,

I often play my origin 20h without the speaker connected, using the internal dummy load (no speaker cable connected).

My question is: can I leave the speaker cable connected to the origin, but NOT to the cab? Or thay it's going to deactivate the internal dummy load, as the cab was connected?

It would be easier for me that way, to occasionally use the cabinet without turning the head to reach the connector, but I ask because I don't want that to damage the amp.

Please let me know, thanks and regards

 

asked 25 Mar 2022 at 07:30 AM

FRANCESCO MORANA
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Hi ! So I'm wondering if there are other charging options for a Marshall Killburn 2? I had a Killburn (1)before but it was i big hassle charging the speaker through my 12v output with a transformer/converter since the only cable seems to be a figure 8 cable? 

 

Does anyone have other options? Is there any way to use figure 8 cable on a 12v output? Without using a transformer ? Don't have the possibility to charge through a regular socket at work so. 

 

Thanks for replies !

asked 02 Mar 2022 at 10:47 AM

Thor Magnus Grydeland
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Hello,

Can anyone advise where can I find spear parts for Marshall Stockwell?

My Marshall Stockwell Portable Bluetooth Speaker accidentally fell from a height and broke the volume controller with the knob.

Please see attached pictures

 

asked 24 Feb 2022 at 07:19 AM

David Gugava
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Hi Marshall Support,

I own a Marshall Code 100 combo. My question is, if I plug my amp to a pa system via the rear speaker connection, the speaker on my amp doesn't work any more. How do I regulate this. I want to hear my amp at the same time it's connected to the pa system.

Thank you for your answer,

Andy

asked 20 Feb 2022 at 10:23 AM

Andy Drive
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I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Samsung S10, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

asked 19 Feb 2022 at 11:19 AM

Todor Valkov
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Hi, 

I've just recently bought the Acton II to have as a speaker in our bathroom. Looks great and sound good enough. So far I'm satisfied. 
However, the speaker is driving me mad. Here's why. 
My girlfriend and I both use the speaker whenever we're spending time in the bathroom, so both our phones have been connected to the speaker at some point. 
But, if I'm playing music from my iPhone to the speaker and my girlfriend is in another room, let's say, watching YouTube on her iPhone things get wierd. If she adjusts the volume on here phone it also messes with my music in the bathroom. 

Another example:

Playing music from phone 1 to Acton II. then, Adjusting the volume by using the buttons on the side of iPhone 1 also adjusts the main volume of phone 2. Even though Phone 2 isn't in use. It just messes with the volume of it. 

This is suuuuuper annoying. Since the app is no where near of being good, I don't know how this can be solved. If there's no good solution I'm gonna have to sell the speaker and buy a brand that really knows how to make speakers for this purpose. 

Does anyone know if this can be fixed..??

thanks / Mathias 

asked 01 Feb 2022 at 12:57 AM

Mathias Andersson
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Hello Team, 

On the manual of the DSL1hr Vietnam its says that speaker is allowed only 16ohms.

But on the DSL1H (50th Anniv) it is mentioned it can be both 8 and 16 ohms.

Not sure if the Vietnam version can use the 8ohms as well? and it was not published on the amp or manual?

Please advise

Thanks alot

Mike

asked 27 Jan 2022 at 06:25 AM

Mike Burny
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Hello -  After really enjoying the Kilburn II speaker, I bought two Acton II speakers to couple them for ambiant sound when not using traditional speakers since you can't couple Marshall's wireless speakers. The Acton II is fantastic for sound and range individually *before* my attempt to couple them. I've had many complex compatibility issues with products over the years, but in this case, it's most puzzling why two same-model "coupled" speakers can be controlled via the iPhone/iPad I paired with them, as well as with the Marshall app (volume/sound settings) but cannot in any shape or form maintain simultaneous outputs even when they're placed right next to each other (well within the 10-meter Marshall spec). So before returning them back to store, I wanted to check with other customers if they've ever truly achieved the goal of coupling two Acton II's with both of them continuously and consistently playing in tandem without streaming drops. Thank you for letting me know,

What I've tried to so far:

- Followed Marshall's pairing/coupling intructions word-by-word. Though their instructions are incomplete and way below their reputation. 

What's more disappointing is the prompt you get in the app to "stay connected to Acton II but disconnected from Acton II in Bluetooth settings." Anyone know what that means? 

- Tried two iPhones and an iPad (all latest iOS).

- Deleted, rebooted, and re-installed the Marshall Bluetooth app (v1.3.1) for iOS.

- Moved the speakers next to each other to eliminate distance argument.

- Tested each speaker with direct Bluetooth to iPhone/iPad source without any issues. In fact, range is so much more when not using the Marshall app to stream to the speaker.

- Factory-reset the speakers.

- End result: The only way I was able to have them coupled was ignore their instructions, couple the speakers and then completlely shut down their app. after they show as coupled . However, there's no way for them to continuously and play in tandem (even sitting right next to each other with source iPhone/iPad next to them). They continue to switch between each other. 

- Also, Marshall needs to be clear that a "couple" can only function with one lifetime source. As soon as you try to use the speaker "couple" on another source device, you lose everything on the previous device and need to de-couple, forget speakers, re-add speakers to your device's Bluetooth, and then pray that the Marshall app will allow you to couple them again. Most of the 18-20 times I tried the whole process, I needed to uninstall their app, reboot device, and re-install their app. :(

Any help deeply appreciated before I return these speakers.

 

edited 29 Jan 2022 at 07:18 AM

Farzam T (1)

asked 22 Jan 2022 at 05:30 AM

Farzam T (1)
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We have two Marshall Acton Multiroom that have the exact same issue. Whenever they have been plugged in the power for more than 24 hours the sound becomes distorted/crackles and it gets increasingly worse the longer the speaker is powered on.

The only solution we have found is to pull the power plug for a minute before plugging it back in. Then the speaker will play fine for another 24 hours before it starts to crackle again. However, this solution is very inconvenient.

We have reached out to the Marshall support but they are not much of a help.

Has anyone else found a solution to this issue?

asked 09 Jan 2022 at 03:51 PM

N M
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When I connect the DI output of my new Origin 20c to my recording system (ART USB Dual Pre into Logic Pro on M1 iMac) there is a constant hum. A noise gate set to -30dB just cuts it out. The combo speaker itself is silent. I cannot find any help on the Marshall website!

asked 02 Jan 2022 at 03:38 PM

John Compton
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There are multiple phones that use the Emberton speaker in our house. When one phone is playing music through the speaker using Spotify and another person enters the room with their phone, the speaker will always switch to their phone. It could be anything such as a video from social media. It pauses whatever the first connected phone was playing, and interrupts any music playing. 

We also have an Acton speaker and have had no issues over the years. At first I thought it was a fault with the Emberton and have had it replaced under warranty. However, the new speaker is doing the exact same thing. 

Anyone else experiencing this and (hopefully) have a solution?

asked 30 Dec 2021 at 11:03 PM

Mitchel Waite
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Hello All,

I have recently received the Marshall Acton 2 speaker which has a very good sound and design.

However it works only on my IOS phone, under Windows 10, I can pair the device but get's a message of battery low and cannot choose it as speaker.

Can you help me? 10.0.0.0.1 192.168.10.1 192.168.10.1

edited 26 Dec 2021 at 01:38 AM

Montell Daly

asked 18 Dec 2021 at 12:04 PM

Montell Daly
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hello'can anyone suggest a better sounding speaker on my code 25 as i do not like the stock speaker that came with it.sorry marshall.thank you.

asked 15 Dec 2021 at 05:44 PM

derek gill (10)
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I bought a Uxbridge speaker and sometimes I hear a message saying "Your device isn't registered".  Where can I register my speaker?

asked 09 Dec 2021 at 01:10 PM

MARIEL MAYORCA
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Has anyone used a small pedal amp to input the headphone to a amp like the electro harmonix 5MM.  I saw this done on a Spark amp to connect to a speaker cabinet.  I would think I could do the same on the CODE.  Adapt the 1/8 to 1/4 to go from headphone jack to the input on the 5MM and then in my case that speaker cable goes to a mixer.  I know this amp does have a dedicated line out to do what I want to do.  So I think this would accomplish the same thing.  Any thoughts good or bad?  I plan to try as soon as I get my hands on a small pedal(not a stomp box, just a pedal size amp) and configure the cables to go from 1/8 headphone to the 1/4 input on the amp.  I'm not an electrical engineer, I just need a "line out" if possible.  Should work.  Thanks,

asked 01 Dec 2021 at 09:57 PM

Woody Miller
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