Questions
Showing results 1 to 20 of 288
0

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2

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19

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I recently purchased a CODE25 to use as a practice amp. It looked like something fun I could play around with.

The first few days it was ok as I was only using some of the factory presets. Trouble started as soon as I edited one or saved an online preset. The sound dissappeared (speaker) and the display got very faint. Restarting the amp made the display ok again but still no speaker sound. I reset the presets (hold down Amp while turning it on) and that seemed to do the trick.

But soon after the sound issue started again. I reset the amp presets, re-installed the firmware, but I only had sound for 2-3 seconds after boot, then nothing.

I have now discovered that if I plug in a headphone (which has sound) and then unplug it, I have speaker sound again. This makes me even more confused. I haven't tested long enough to confirm that this will work over time. 

I see that there is a lot of posts regarding sound issues and requests for a long overdue firmware. But have anyone found out any new tricks to overcome the issues?

I sent an email to Servicedesk last week but haven't recieved a response of any kind.

asked 14 Apr 2021 at 11:00 AM

Bjørn Gamlem
0

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5

answers

70

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Hello,

I purchased a marshall code 50 in the USA from Guitar center in Jan of this year. Now, there is an issue where the sound from the amp speaker cuts off after 15-20 seconds of plugging my guitar in. I can still hear the guitar if I use any headphones. Upon contacting the store they suggested to contact Marshall directly since there wasn't a specific type of coverage on the amp I purchased. So my question is how can i contact marshall USA to get this resolved? It doesn't seem super straightforward to find their info online. Any help would be appreciated.

 

Thanks,

Kshitij

asked 02 Apr 2021 at 06:10 PM

Kshitij Pandya
1

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2

answers

112

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Hi,

How do you control system sound (power on & shut down) volume on Emberton?

The system sound is VERY loud, and aggressive sound. 

It's silly when you hear relaxing yoga music, and then you're forced to hear very loud guitar sound at the end of the meditation session.

Thanks.

edited 29 Mar 2021 at 12:19 PM

John Doe (1)

asked 29 Mar 2021 at 12:18 PM

John Doe (1)
0

votes

1

answer

61

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Hi there,

Great sound in the speaker, untill the problem drops my mood by constantly losing bluetooth connection


When playing music by radio or spotify, the Stanmorgen is constantly ínterrupted by the and losing repeatedly conntection and then repeates starting/pairing sound (e-guitar chords) which now is changed into an annoying repeatedly sound.
Feels like some device is trying to connect with the speaker.

Checked al the diveces nearby and turned them of which should / could be the slolution

Problem is still there and is more than annoying.!!

The Stanmore II at firtst returned to the store and the send it back for repare, but not sure if there was repared anything?

Again sound is great, need you help

Henny

Netherlands

asked 27 Mar 2021 at 05:52 PM

henny de Jong
0

votes

1

answer

52

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I have 2 cabs,   2x12(16 Ohms 100w) and 4x12(8 Ohms 240w).

In Code 100h manual, says the speaker output is MINIMUM 8ohms load. I can use my 16 ohms cab without harm the amp head or the cab itself?

I'm getting trouble in the 4x12 transportation, the 2x12 is way lighter. Until now I'm only using the 8Ohms cab in the code 100h.

asked 22 Mar 2021 at 02:04 PM

Gabriel Salvi
1

vote

1

answer

76

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My Stanmore 2 speaker keeps turning off & back on again (sound plays and indicator lights go on & off) when playing vinyl through the RCA or AUX. Very annoying. No problem when playing on Bluetooth through my iPhone. Any ideas please?

asked 21 Mar 2021 at 08:10 PM

Nick Bowers (1)
0

votes

1

answer

31

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Hi. I have a JMD1 50 COMBO and i'll swap the original speaker that is 16 Ohm. Can i use a 8 Ohm speaker instead ? The back of it we have 1 slot for 16 ohm and other two for 8 Ohms. Can i change the original ohms? Thanks a lot.

asked 21 Mar 2021 at 04:34 PM

Roger Kamei
0

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2

answers

80

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I have the following problem with my Marshall Stanmore (I) Bluetooth speaker:

Whenever I am wirelessly connected, the Bluetooth connection drops after 20 minutes — while playing music!

The surprising thing is that it not just happens randomly after 15 to 45 minutes — no, it happens suspiciously regularly after 20 minutes. I went and tested this with my laptop (4 times) and my phone (3 times) by writing down the start and stopping times, and the Bluetooth connection got interrupted (the music stopped) after 20 minutes each time. 7 times in a row. No exception.

• Yes, I have removed the speaker from all devices, then re-repaired them. Multiple times.

• Yes, the problem exists with all my devices that can send sound via Bluetooth (laptop, phone, desktop,). Those same devices have no problem to stream music to my Sony sound system or portable Bluetooth speakers. The problem only exists with the Stanmore.

• No, the Stanmore is not near a wifi router, a micro wave, a DECT phone or close to other Bluetooth devices. All of my other Bluetooth devices work perfectly fine. During my tests, the speaker and the Bluetooth source were about half a meter/two feet apart.

• Yes, I have had the Stanmore disconnected from power for an hour. Even a few days, actually.

• Yes, sound works perfectly fine via the wired connection (INPUT 1) and it doesn't stop after 20 minutes. 

• Yes, the "STANDBY MODE" switch on the back  is set to "STANDARD". (But surely no Bluetooth speaker would ever go into standby mode WHILE playing music anyways, right?)

• No, I am out unfortunately of warranty. The speaker looks great and hasn't been used that much. I also find that it financially doesn't make much sense to spend 130€ (max.) on a Marshall OOW repair.

• No, the Stanmore I is not compatible with the Marshall Bluetooth app, and there is no way for me to update the firmware (as far as I know).

• Yes, I can absolutely open up the speaker and post pictures of specific components, if someone has a clue about what capacitors or chips to look out for.

Additional info on the issue:
I experience no problems connecting via Bluetooth, from any device. I can start playing music — but after 20 minutes, the music will automatically stop. If I am streaming from Spotify for example, the player will just pause. The Stanmore stays powered, and the red BLUETOOTH light on the Stanmore is still on, but it appears a little dimmer than normally. I have found that pressing the SOURCE/WAKE button once usually wakes up the Bluetooth connection again, and then after a while, I can resume music by un-pausing on the laptop or phone. 

Thoughts? Ideas?
The fact that this happens after a very precise operating time, sure sounds a lot like it could be standby-related. But the Stanmore is not set to POWERSAVER mode. And even if it was, it would only enter standby mode after a certain time if it wasn't playing anything. A speaker that goes into standby mode every 20 minutes WHILE playing music ... that would be ridiculous! And yet, that is exactly what I am dealing with.
Any ideas or clues for what to try or look out for?

asked 20 Mar 2021 at 10:07 PM

M K
0

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1

answer

39

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As title says I have no output to the speaker cab. All I hear is a very quiet fizz/hum. Output to headphones is fine. Only arrived today and will be going back Monday unless I can resolve this. Code 2x12 cab seems fine and tried three different speaker leads. Gutted as I was so looking forward to getting a full weekend on this before going back to work.

asked 20 Mar 2021 at 09:43 PM

Scott Fitzgerald
0

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1

answer

69

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I heard a sizzle type of sound one day. I didn't think that was a good thing so I turned the amp off.  The next day I began to play and once it got warmed up, sound stopped coming from the speaker. I can shut it off, let it cool down and it will play once again for a few minutes and then it stops again. I have owned the amp for a couple of years and never had this problem before. Is this a common problem? Suggestions?

asked 02 Mar 2021 at 10:16 PM

John Dretzel
0

votes

1

answer

167

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My Acton II Bluetooth speaker is connected to my iPhone. Playing internet radio is working fine, but when I try to play Spotify the music stops playing after a second. 

I tried several things, but problem persists. 

Can you help me out? 

Regards, Judith

asked 26 Feb 2021 at 09:11 AM

Judith Botman
0

votes

1

answer

60

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WARNING: When using the DSL1HR head
for ‘silent’ practice or DI recording ALWAYS
disconnect the speaker cabinet from the
amplifier’s rear panel before switching on.
NEVER unplug the speaker cable from the
speaker cabinet while it is still connected
to the amplifier rear panel. This may stress
the amplifier’s power-stage and in extreme
cases may lead to valve and/or transformer
failure.

 

Can i use an emulated out with the cab speaker plugged in? 

asked 23 Feb 2021 at 09:59 AM

Wayne Howlett
0

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0

answers

98

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Hi. I have two Marshall Acton speakers in my home, which I very much like. The problem is that they both have the same name when searching for them to cnnect via bluetooth on my phone, which can cause confusion, especially if I'm in range of both of them. How can I change the naming convention that one of my Acton speakers uses so I can differentiate between them?

asked 08 Feb 2021 at 06:22 PM

Mateo Bryant
0

votes

1

answer

157

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So I've got a new Emberton speaker, but it won't pair with my Android phone (OnePlus 7 Pro). Bluetooth light is blinking and "EMBERTON" appears in the bluetooth device list, but all pairing attempts only result in "Can't communicate with EMBERTON". What can be done here?

asked 08 Feb 2021 at 04:54 PM

o m
0

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0

answers

78

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Hello,

I have an old Valvestate VS100R (Combo). I am looking to add an ext. cabinet to it 4x12'' (or 2x12'' at least).

Want can be the best model ?

Do I can connect the amp speaker (1x12'') and a cabinet ?

Thanks

asked 20 Jan 2021 at 09:46 PM

Serge Lamarche
0

votes

1

answer

131

views

I'm getting some alerts about my Marshall speaker reaching out to 172.217.13.228.  Any idea what this address is used for?  I also see a lot of vulnerabilities reported against this speaker from bitdefender.  

asked 14 Jan 2021 at 01:17 PM

Steven Nelson
0

votes

1

answer

198

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Hi Marshall Team, I have just bought a Stanmore 2 which I have been able to link to my mobile phone which is a Samsung Galaxy A71.

However I have found it impossible to pair my Apple iPod Touch (6th Gen) unit. When I try to start and play the music in the IOS player it merely plays via the iPod speakers not via the Stanmore. I have tried forgetting the device, manually restarting, resetting network settings, putting Bluetooth off and on and other probable corrective scenarios.

I would appreciate any help you can provide as don't know what to do next. 

If there is no solution I will have no option other than to return the speaker to the shop.

Thank you.

      

 

asked 12 Jan 2021 at 12:39 PM

Ken Sigley
0

votes

0

answers

99

views

Hi!

My device has stopped turning on. I decided to fix the device. When I opened it, I discovered that the PCB is not like the boards of other devices that can be found on the Internet and in videos about disassembling the speaker. In addition, the PCB labeled "Stockwell" was not in the assembly at all.
Has anyone met devices with such PCB before? Is there a schematic diagram of the device or this board? What are these U11 and U12 chips on the board "JY-SPK-V7.0"?

My PCB:

Sample from youtube disassembly guide:

Thanks!

asked 11 Jan 2021 at 08:07 PM

Nikita Belov
0

votes

0

answers

167

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Hi, I'd want to know if disconnecting the speaker on a 20w Origin head would activate the standby (so this won't damage the amp) even if then I go through the send to an audio interface and not returning to the amp through the return or anything else (and so NOT using the di out). In fact I would like to use my favorite cab+microphone+power amp simulator and then connect it to the interface and listen with my headphones on and I think it would be impossibile and harmful to the sound to add another cabinet simulation to the already-present One in the di out (right?) and so I would exit from the send.

2 another simple questions:

could i do this with a combo, too? In that case, how do I disconnect the speaker?

The last one: if I exit from the send, I'll take the preamp signal, right? And if I exit from the di out will I have the preamp signal (with the cab simulation) or will it just be the guitar signal with the cab simulation only (I assume I won't anyway have the power amp too)?

Sorry for my bad english and for the ignorancešŸ˜…

 

edited 11 Jan 2021 at 10:45 AM

Jacopo Gaggia

asked 11 Jan 2021 at 10:17 AM

Jacopo Gaggia
0

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0

answers

86

views

How do I record using the emulated out on my DSL1? Do I disconect the speaker when using this or will the speaker cut out when I plug in the emulated out?

asked 10 Jan 2021 at 04:47 PM

Eric Nielsen
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