I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it.
I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.
-I've updated the amp to the latest firmware using my laptop/web browser.
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)
No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.
I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.
And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.
Hello everyone from Portugal,
Here are a few things I would suggest as improvements to the Marshall Code series. I have a 25 so some things may be specific to that amp. I have stuck to things that could be improved only by software or firmware as these are improvements everyone can have simply by updating the firmware rather than modifying the amp itself.
1. Reduced power mode to switch between full power and lower power mode. This would fix the volume control issue everyone complains about. Maybe this could be a global setting in the firmware ?
2. USB audio Volume level setting (e.g. -3dB, 0dB, +3dB etc). This could also be a global setting in the firmware ?
2. Normalise the volumes of the models, some are way too hot (British class A power-amp), some are way too low (Natural pre-amp). I beleive this is the reason why some models have strange low frequency distortion (50s British, OD DSL).
3. Show the configuration of the Cab models, not everyone is a Marshall fanboy and I have no idea what cab a "1960X". even if it was displayed as "1960X (4x12)" I would at least know what the configuration of cab the model is.
4. Fix the spring and hall reverbs, they sound very cheap, like the "echo" you would get on a cheap karaoke machine, certainly nothing like a spring reverb.
5. For god's sake release an official desktop editor!!! with the option to save/restore/edit patches.
6. A sync button to sync the amp presets with your gateway. It you want to rearage the patches online in gateway, you have to manually save all the patches one at a time to the amp using the phone app. So if you add a new patch at position 0, you have to manually save all 100 patches one at a time in order to match your gateway sounds!
7. Fix the tuner, it is pretty bad on both the amp and the app. It's slow to respond and not very accurate (at least thats what its like on mine). Ive no idea how well it works on the foot controller.
8. If possible add a Fuzz pedal model, even at the expense of removing another model (I wouldnt miss the pretty poor Acoustic simulator for instance).
These are just some suggestions that I feel would make the amp just a little bit better, but in general I'm having a lot of fun with this little amp, and love the sounds and features it has. It is way better sounding than some of the negative reviews online would suggest.
Maybe other people can suggest firmware updates too?
I added presets that I would like to add to my Code 50. They appear on the bottom of My Gateway, but I am unable to drag them into my 100 presets. Even clicking the amp icon to demo the preset does't work. I am using Chrome and have my computer connected via USB to my amp (status is Code: Connected).
Also, the 100 presets currently in My Gateway are in a different order than my presets on the amp.
I have watched the turorials but it doesn't seem to be working. If you could let me know how to add the selected presets from My Library to my presets on the amp that would be great.
I have had a chance to spend a few days with the Marshall code 25 and I would like to share with you a few of my findings. I have played guitar professionally for over 30 years and have had all makes and models of guitars and amps in my time, but in general I would have killed for the equipment available to guitarist today.
This is the point where I look at the Code 25 and think “that looks like fun”. I have a few amps kicking about already, mostly gigging volume amps but I also have a Blackstar ID-Core 40, so this would be in reality what I would compare the Code 25 against.
Firstly my experience with the amp and a look around these forums makes one thing apparent. This amp is well named because it is a bit of an enigma.Out of the box I would consider the amplifier not fit for purpose this is really down to a few reasons.
Firstly, some of the presets are just absolutely terrible, I mean some of the worst patches I’ve ever heard on anything, “Small combo” and the “Brit” overdrive amps for instance are shockingly bad. You can make the excuse that all amp and effects units come with bad presets. However this is usually down to strange or weird effects to give bizarre sounds to show off effects but that nobody would ever use in a musical context. However some patches (such as Small Combo) are just basic amp modelling with no effects and are still absolutely terrible. Maybe these sound better on the 50 or 100, but if that’s the case remove them from the 25 it just gives a bad impression.
Secondly, the amp is stupidly loud. I don’t know if this is a marketing decision, but Marshall should look at its target demographic. This thing is a small bedroom practice amp, maybe at a push for some very small live situations, but that is it. Why make the thing so loud? If you need to use this amp near anything over half volume you have bought the wrong amp it’s as simple as that.
Thirdly, some of the modelling is not all it could be with digital artefacts (in the low end in particular), and a fizzy noise gate that for some reason is on patches where there is absolutely no need to have it as the patch is pretty quiet. Once again this is not a professional gigging or recording product and it should be judgged accordingly.
The last bad point I would say against this amp is the tuner, both onboard and on the app are two of the least responsive and wildly inaccurate tuners I have ever seen. Really not even close to tune! Put this down to another marketing tick box.
OK, now the good points.
It seems pretty well made and solid for what it is.
I like the size and weight, ideal for a bedroom practice amp.
I like the complete range of controls on the amp, and how you can do everything on the amp that you can do on the app, and it’s easy to do. Great user interface design work.
I like the Bluetooth features and the app. I know people have had problems with Bluetooth, but both my IOS and Android phones connected right away and are stable. I can stream music no problem from outside the house or in other rooms with no issues.
I like having 100 presets to store all the patches I could want (My Blackstar only had 6, and you can only have 1 for each model).
The headphone socket sounds OK, but if I wanted that as a primary feature I would have just bought headphone amp with effects.
I don’t use the recording over USB feature. If I did I wouldn’t expect something this cheap to be amazing. Once again if you want this you probably have bought the wrong product, and are in the wrong price bracket.
I like the cost, its amazing what it does for the money.
I like the sounds, now that I’ve got rid of the awful ones.
It looks pretty cool.
It’s a Marshall.
To make this amp useable, I basically had to do the following:
Overall I like the amp and doing just these 2 thing make it much more of a pleasure to use. The volume level are more what they should be for a product of this type and I don’t ever hear any of the awful patches (there are plenty of good ones).
Maybe other people can share their first experiences or tips with the Code 25?
Hello, i play on my marshall code 25 with a mobile phone app in bluetooth "songsterr" , it allow me to have the guitar sound on my amp with some other instrument from my mobile phone, when i use the usb cable to record on my computer , only the guitar sound is recorded on laptop, can you help me to have on the computer all the music from the amp on the computer : guitar and music from "songsterr " directly
How can i get my marshall code 50 to connect to my laptop? I have a USB cable connecting the two, and I also have a bluetooth connection but I can't use the live editor or the marshall gateway.
how to upload a preset from MyGateway to the Amp ?
... not to the Gateway library because this will then not be possible to control via footswitch.
there are also patches under marshallcode.tools from where a direct upload to the Amp is possible via USB.
however, not ideal if this would have to be done twice separately (?)
the library overview in MyGateway is ideal but I can´t find a way how to move presets from MyGateway onto the Amp.
Many thanks in advance for your help
-> meanwhile figured it out: drag & drop to Gateway Library, then in the App under the individual Preset, select both Amp + Library, press save.
I used My Gateway to set up all my presets in the order that I'd like them to be. My Amp is plugged into the computer via USB. It is connected.
Now that I've arranged things through My Gateway, the amp does not seem to sync with it.
IF I pull up the app on my phone, while the amp is off, the library in the app reflects the order that is in MyGateway. The moment I turn on the amp, and connect my phone to the amp, the library in my phone changes to reflect the old settings still on the amp.
The only way I know how to set a preset in a specific spot is to go download it again, while my amp is connected, and dialed into the placeholder for which I need it to set.
Is the sync a slow process? Should I walk away from it, and let it sit and think for awhile? Is there a button, or combo of buttons I should be pressing after I've saved my work in MyGateway, in order for it to update the amp?
Je n'arrive plus a faire reconnaître mon téléphone dans l'appli gateway Marshall
Le téléphone se connecte via bluetooth mais l'appli ne me donne pas accès au réglage / pas de connection
Je ne plus piloter mon ampli avec le téléphone alors que cela fonctionnait parfaitement auparavant.
J'ai fait une mise a jour de l ampli par USB
Quelqu'un rencontré le même problème ?
Merci pour votre réponse.
Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections. On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?
On my Android device Samsung Galaxy 8+, Software version G955USQU5DSDA. The Gateway crashes whenever I attempt to import music.
On my iPad Pro (9.7-inch), Software version 12.3.1, The Gateway refuses to load music.
Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)?
I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?
I know I can override any CODE amp preset with CODE USB connections from the website or by changing on my phone while connected and saving either on the phone and/ or amp. But How do direct amp changes work with Gateway while disconnected and then synced later on?
In other words, if I save modifications on my amp to a particular preset and I am not connected to my gateway on my phone, when I do connect and sync later, which setting wins? Does the phone setting override the amp-stored setting (ie. back out the mods made on the amp / push the settings to the amp from the phone) or does the phone pick up the modified amp setting from the amp and store it in Gateway (ie, pull the settings from the amp and store in my phone)?
Also, I have the first 30 presets set up for ones I use to perform and are addressable using code programmable foot controller. If I want to archive/backup those presets someplace to guard against an unplanned need to do a factory reset, does it make sense to store them perhaps in the cooresponding setting in my Library ( the blue section of My Gateway ) That way i can bring them into the amps and store them one at a time from the library back into the presets on the amp, or is there a better way to backup/restore presets in the event of a factory reset?
1) Bought Code new, when released, USB port was loose and wont connect. Cant do Firmware or recording via USB. How to get service?
got at Guitar Center San Mateo Ca. When first released, hadn't ever really used USB, but realizzed it is messed up, like port is disconnected or broken. USB is wiggles and no connection.
2) Cant get Gateway to Recognize tye Amp while BT stream audio okay. tried all steps from this site cleared phone and cache, removed and reinstalled, no diifference. Multiple versions of Android. 5 to 8.
I am experiencing terrible interference when trying to use my Code 50 via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X. I am using a microphone to record the Code 50 and using the Bluetooth Movies series world to change patches. The clicks/pops/noise/interference is loud enough to interfere with the recording process. Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues? I am running the most current Firmware. Any current solution to my noise issues?
I have a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.
I purchased a Marshall CODE 100H + 212 Cab recently.
I downloaded the Marshall Gateway app and have created a My Marshall account.
The Amp came pre-loadedwith a 100 presets.
The Marshall Gateway app also came pre-loaded with 100 presets,
but the Gateway app presets are different from the ones in the amp.
I synced the 100 presets in the Gateway app to my "My Marshall" account Library.
I have edited and saved some of the Presets on my Amp.
I want to transfer the edited Presets on my Amp to my "My Marshall" account Library, and then put them in my Gateway app,
How do I Transfer a Preset FROM my CODE Amp to my "My Marshall" account Library?
I see the option to transfer a Preset from My Library to the Amp,
and I understand how to manage / organize the Gateway app presets from the Library,
but I don't see a way to put a Preset on the Amp in the Library.
Do I have to manually re-create it in the Library?
The My Gateway online interface is great for managing / organizing the Gateway app presets from the Library.
It would be useful if there was as similar interface for managing / organizing the presets on the Amp, when connected via USB.
Hi I think you misunderstood my question- I don't want to download, I want to save the settings I have tweaked in case my amp breaks and I need to re-download them later.
original question : Is it possible to upload and save presets via USB? How do I do it? (I don't have smartphone so cant use phone app).
Is it possible to upload and save presets via USB? How do I do it? (I don't have smartphone so cant use phone app).