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I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

edited 03 Oct 2021 at 01:11 AM

Harleigh Maguire

asked 16 Sep 2021 at 03:16 AM

Harleigh Maguire
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I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.

 And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.

asked 08 May 2021 at 09:33 AM

Vladimir kovacevic
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I have had a chance to spend a few days with the Marshall code 25 and I would like to share with you a few of my findings. I have played guitar professionally for over 30 years and have had all makes and models of guitars and amps in my time, but in general I would have killed for the equipment available to guitarist today.

This is the point where I look at the Code 25 and think “that looks like fun”. I have a few amps kicking about already, mostly gigging volume amps but I also have a Blackstar ID-Core 40, so this would be in reality what I would compare the Code 25 against.

Firstly my experience with the amp and a look around these forums makes one thing apparent. This amp is well named because it is a bit of an enigma.Out of the box I would consider the amplifier not fit for purpose this is really down to a few reasons.

Firstly, some of the presets are just absolutely terrible, I mean some of the worst patches I’ve ever heard on anything, “Small combo” and the “Brit” overdrive amps for instance are shockingly bad. You can make the excuse that all amp and effects units come with bad presets. However this is usually down to strange or weird effects to give bizarre sounds to show off effects but that nobody would ever use in a musical context. However some patches (such as Small Combo) are just basic amp modelling with no effects and are still absolutely terrible. Maybe these sound better on the 50 or 100, but if that’s the case remove them from the 25 it just gives a bad impression.

Secondly, the amp is stupidly loud. I don’t know if this is a marketing decision, but Marshall should look at its target demographic. This thing is a small bedroom practice amp, maybe at a push for some very small live situations, but that is it. Why make the thing so loud? If you need to use this amp near anything over half volume you have bought the wrong amp it’s as simple as that.

Thirdly, some of the modelling is not all it could be with digital artefacts (in the low end in particular), and a fizzy noise gate that for some reason is on patches where there is absolutely no need to have it as the patch is pretty quiet. Once again this is not a professional gigging or recording product and it should be judgged accordingly.

The last bad point I would say against this amp is the tuner, both onboard and on the app are two of the least responsive and wildly inaccurate tuners I have ever seen. Really not even close to tune! Put this down to another marketing tick box.

 

OK, now the good points.

It seems pretty well made and solid for what it is.

I like the size and weight, ideal for a bedroom practice amp.

I like the complete range of controls on the amp, and how you can do everything on the amp that you can do on the app, and it’s easy to do. Great user interface design work.

I like the Bluetooth features and the app. I know people have had problems with Bluetooth, but both my IOS and Android phones connected right away and are stable. I can stream music no problem from outside the house or in other rooms with no issues.

I like having 100 presets to store all the patches I could want (My Blackstar only had 6, and you can only have 1 for each model).

The headphone socket sounds OK, but if I wanted that as a primary feature I would have just bought headphone amp with effects.

I don’t use the recording over USB feature. If I did I wouldn’t expect something this cheap to be amazing. Once again if you want this you probably have bought the wrong product, and are in the wrong price bracket.

I like the cost, its amazing what it does for the money.

I like the sounds, now that I’ve got rid of the awful ones.

It looks pretty cool.

It’s a Marshall.

 

To make this amp useable, I basically had to do the following:

  1. Delete all those terrible patches that are just filler and basically just give the user a bad experience. After doing this I was left with around 20 good sounding patches and 20 OK patches, the other 60 I replaced with a patch called “Blank” (which I have put up on this site). That way every patch sound good to me.
  2. I turned the Mater volume up to ¼ (around 9 o’clock)  and went through the remaining patches adjusting the patch volume of each to make it a sensible volume for bedroom levels. This ranged from around 0.3 to 5 for most patches depending on the patch. This means that you have more control over the master volume and can change patches without is suddenly blowing you head off. There is still plent of volume in the amp after doing this. OK I admit if I want to use headphones I have to turn the master up around half way, but that’s no big deal. Likewise as I said I don’t use the USB for recording, but I assume I would have to turn up the volume for that too. I don’t see that as a problem either for a product in this price range.

Overall I like the amp and doing just these 2 thing make it much more of a pleasure to use. The volume level are more what they should be for a product of this type and I don’t ever hear any of the awful patches (there are plenty of good ones).

Maybe other people can share their first experiences or tips with the Code 25?

asked 02 Mar 2021 at 04:07 PM

Joliet Jake (44)
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Hello, i play on my marshall code 25 with a mobile phone app in bluetooth "songsterr" , it allow me to have the guitar sound on my amp with some other instrument from my mobile phone, when i use the usb cable to record on my computer , only the guitar sound is recorded on laptop, can you help me to have on the computer all the music from the amp on the computer : guitar and music from "songsterr " directly   

asked 16 Feb 2021 at 08:26 PM

olivier valeyre
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How can i get my marshall code 50 to connect to my laptop? I have a USB cable connecting the two, and I also have a bluetooth connection but I can't use the live editor or the marshall gateway.

asked 13 Feb 2021 at 06:41 PM

Jerry Winchester
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Je n'arrive plus a faire reconnaître mon téléphone dans l'appli gateway Marshall

Le téléphone se connecte via bluetooth mais l'appli ne me donne pas accès au réglage / pas de connection

Je ne plus piloter mon ampli avec le téléphone alors que cela fonctionnait parfaitement auparavant.

J'ai fait une mise a jour de l ampli par USB 

Quelqu'un rencontré le même problème ?

Merci pour votre réponse.

Éric.

asked 11 Nov 2019 at 02:50 PM

JACKOWIAK Eric
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Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections.  On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?

edited 20 Aug 2019 at 05:44 AM

Alexey Kornilov

asked 20 Aug 2019 at 05:43 AM

Alexey Kornilov
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I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth Movies series world to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues? 

Thank you. 

edited 17 Dec 2018 at 06:02 PM

Saloni kamalsagar

asked 16 Dec 2018 at 11:46 AM

Saloni kamalsagar
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I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

edited 11 Dec 2018 at 09:06 AM

Marshall

asked 05 Dec 2018 at 11:04 AM

jaison pandey
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Is it possible to control and make changes to the existing preloaded patches of the Code App via the USB port connected to a Windows 10 Laptop?

or the Marshall Gateway App works only with Android/iPhone via Bluetooth?

 

thanks

 

 

 

asked 05 Jul 2018 at 06:58 AM

Mel Gili
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I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced). 

asked 11 Jun 2018 at 10:11 PM

Tom Appelbaum
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Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

asked 07 Apr 2018 at 03:31 AM

Leone Britt
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I cannot use the Gateway app and USB connection together. If my Windows 10 laptop is connect to the amp via USB while the Gateway app is running, it freezes the controls settings in the amp and the app. I still get sound, but I cannot change presets or edit presets on the amp or with the app with the USB connected. I have to disconnect the USB cable to be able to use the app, or the amp controls. If I want to use USB, I cannot use the app. If I want to use the app, I cannot use USB. Any ideas?

I have the latest firmware and latest version of the app. I have tried disconnecting and reconnecting bluetooth connection. I've tried restarting the computer. I've tried disconnectiong Bluetooth, shuting down the amp and the computer, and starting everthing up again. Nothing helps.

asked 08 Sep 2017 at 08:40 PM

John Pasnik
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The lag time in the release of this footswitch is rediculous.  Why would you promise something that you can't / don't deliver on?    IF the Bluetooth/iphone Gateway App were usable/seemless, the physical footswitch might not be necessary.  IF the parameters of the amp (including up/down patches) were avaiable via the USB port to a Computer program/app, the physical footswich might not be necssary.  IF there weren't Bluetooth and other software bugs, then the physical footswitch might not be necessary.  Unfortunately, IT IS necessary just to use the Code 25/50 remotely as was promised in it's advertising when purchased. Mine is still under Warranty by Marshall.   It is not performing as advertised.  Please send footswitch, or send me a RMA (Return Merchandise Authorization) for the whole AMP  - you pay return shipping...   

asked 18 May 2017 at 01:58 AM

S Fisher (6)
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I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

asked 11 Jan 2017 at 03:11 AM

John Bednarek (5)
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I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues?  Thank you. 

asked 05 Sep 2016 at 05:35 PM

S Fisher (6)
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