Here are the videos of the defect 

https://youtu.be/76qT838U1BM

https://youtu.be/EGViKazjSQI

This amp sounded like this since day one I always thought it was maybe just the effects but soon realised after using the clean channel turning off all the fx and amps and also having people look at it I realised that theres something seriously wrong with it. I tried contacting you guys for that 5 year warranty especially since its defective but have not gotten a response. Its been almost a year that I've been trying to figure whats wrong with it but even person I ask has no clue I've searched and searched and have found no such issue similar to mine. I would like to get an explaination of the issue and see if there is a solution or maybe a replacement if possible thank you. 

Hi all

I’ve recently purchased a code 50 and I’m fairly happy with it but not 100%. 

I do have a issue with the delicate volume control, which has been raised by a few people on here - but I can live with that.

My main problem is some notes sound real muffled when I kick in any thing over a clean present. I seem to be loosing clarity on a distorted chord especially the low end and even more so around the 12th fret. This is made even worse when using the bridge pickup. 

So a power chord on the 12 sounds ok when picked but as a chord, by the strike of the D string there’s hardly anything there.

I’ve tried the speaker and headphones but all feel the same. I playing a Gibson SG straight in with no other effects. 

Does any one have any suggestions? 

I’ll try and put up some recording, as I don’t have any other guitars or amps to compare against.