I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ?
I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.
-I've updated the amp to the latest firmware using my laptop/web browser.
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)
No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.
I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.
And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.
Hi, I just recieved my Code 50 yesterday "bought brand new" and the amp sounded great until i hooked up to my pc this morning and downloaded a featured preset not a communiy preset. I am running usb not bluetooth and its my studio setup. Now all the distortion and gain sounds like the input gain is wide open clipping the signal coming in at all volume levels, and on all distortion and od gain presets. I tried to reset the amp and did a firmware update now its litterally so bad you cant play it. This is certainly a software issue cause the effects and clean tones sound fine. This happened immediatley after i sent the preset usb from the website to the amp from the pc. Also i tried several guitars, usb cables, guitar cables and even my mac. just dont know wether i should send it back or if thiscan be fixed with a firmware patch or something , Thanks
I have had a chance to spend a few days with the Marshall code 25 and I would like to share with you a few of my findings. I have played guitar professionally for over 30 years and have had all makes and models of guitars and amps in my time, but in general I would have killed for the equipment available to guitarist today.
This is the point where I look at the Code 25 and think “that looks like fun”. I have a few amps kicking about already, mostly gigging volume amps but I also have a Blackstar ID-Core 40, so this would be in reality what I would compare the Code 25 against.
Firstly my experience with the amp and a look around these forums makes one thing apparent. This amp is well named because it is a bit of an enigma.Out of the box I would consider the amplifier not fit for purpose this is really down to a few reasons.
Firstly, some of the presets are just absolutely terrible, I mean some of the worst patches I’ve ever heard on anything, “Small combo” and the “Brit” overdrive amps for instance are shockingly bad. You can make the excuse that all amp and effects units come with bad presets. However this is usually down to strange or weird effects to give bizarre sounds to show off effects but that nobody would ever use in a musical context. However some patches (such as Small Combo) are just basic amp modelling with no effects and are still absolutely terrible. Maybe these sound better on the 50 or 100, but if that’s the case remove them from the 25 it just gives a bad impression.
Secondly, the amp is stupidly loud. I don’t know if this is a marketing decision, but Marshall should look at its target demographic. This thing is a small bedroom practice amp, maybe at a push for some very small live situations, but that is it. Why make the thing so loud? If you need to use this amp near anything over half volume you have bought the wrong amp it’s as simple as that.
Thirdly, some of the modelling is not all it could be with digital artefacts (in the low end in particular), and a fizzy noise gate that for some reason is on patches where there is absolutely no need to have it as the patch is pretty quiet. Once again this is not a professional gigging or recording product and it should be judgged accordingly.
The last bad point I would say against this amp is the tuner, both onboard and on the app are two of the least responsive and wildly inaccurate tuners I have ever seen. Really not even close to tune! Put this down to another marketing tick box.
OK, now the good points.
It seems pretty well made and solid for what it is.
I like the size and weight, ideal for a bedroom practice amp.
I like the complete range of controls on the amp, and how you can do everything on the amp that you can do on the app, and it’s easy to do. Great user interface design work.
I like the Bluetooth features and the app. I know people have had problems with Bluetooth, but both my IOS and Android phones connected right away and are stable. I can stream music no problem from outside the house or in other rooms with no issues.
I like having 100 presets to store all the patches I could want (My Blackstar only had 6, and you can only have 1 for each model).
The headphone socket sounds OK, but if I wanted that as a primary feature I would have just bought headphone amp with effects.
I don’t use the recording over USB feature. If I did I wouldn’t expect something this cheap to be amazing. Once again if you want this you probably have bought the wrong product, and are in the wrong price bracket.
I like the cost, its amazing what it does for the money.
I like the sounds, now that I’ve got rid of the awful ones.
It looks pretty cool.
It’s a Marshall.
To make this amp useable, I basically had to do the following:
Overall I like the amp and doing just these 2 thing make it much more of a pleasure to use. The volume level are more what they should be for a product of this type and I don’t ever hear any of the awful patches (there are plenty of good ones).
Maybe other people can share their first experiences or tips with the Code 25?
Hello, i play on my marshall code 25 with a mobile phone app in bluetooth "songsterr" , it allow me to have the guitar sound on my amp with some other instrument from my mobile phone, when i use the usb cable to record on my computer , only the guitar sound is recorded on laptop, can you help me to have on the computer all the music from the amp on the computer : guitar and music from "songsterr " directly
How can i get my marshall code 50 to connect to my laptop? I have a USB cable connecting the two, and I also have a bluetooth connection but I can't use the live editor or the marshall gateway.
Hi Guys and Gals and the Marshall Team... I am trying to connect my Marshall CODE Amp to my Laptop via a USB Data Cable but its saying "CODE: Not Connected".. Any Solutions for a fix??? Do i need to PAIR my code amp with bluetooth again????? Thanks Ben
I just bought a Code. I can connect via bluetooth however it won't download any patches because it says it's not connected even though it is. I bought the USB #2 cable (that doesn't come with the amp) and the amp still says it's not connected to my computer even though it is. Other modeling amps don't have this issue. Marshall, you REALLY dropped the ball on this amp.
Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections. On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?
Cable plugged in to both computer and Code 50. Display shows 'Ready for Update' - but neither the browser or Desktop Utility will connect.
Rebooted everything and tried from laptop. Same results. What's wrong?
Why can we not update via bluetooth connection rather than USB cable?
Actually I'm totaly not interested in bluetooth connection, but of course I understand that it might be an essential prolem for some people...
But there are some other problems I'd like you to find good solution for.
1. Master volume. From 0 to 10% there is almost no sound, over 10% it becomes very loud.
2. Decreasing sound level with Volume pot results in decreasing USB signal level - not acceptable for players using USB output for recording in DAW software. It would be nice if for clean preamp gain at 2 and volume at 3 give recording level about -6 dB, now it is about -36 dB...
Best regards, Jacek.
P.S. What is a frequency range of CODE 25 speaker?
I am experiencing terrible interference when trying to use my Code 50 via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X. I am using a microphone to record the Code 50 and using the Bluetooth Movies series world to change patches. The clicks/pops/noise/interference is loud enough to interfere with the recording process. Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues? I am running the most current Firmware. Any current solution to my noise issues?
Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much
Is it possible to control and make changes to the existing preloaded patches of the Code App via the USB port connected to a Windows 10 Laptop?
or the Marshall Gateway App works only with Android/iPhone via Bluetooth?
I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced).
Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck. So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?
I'm using the USB connection from a PC to the Code 25, and found that the ouput sound on the headphones is only mono-left mixed. I get sound in both speakers on my headset, but when I test left/right channels, it's obvious that the sound is only coming from left channel.
This isn't an issue when I'm playing music through the Bluetooth connection, and both left/right channels come through ok.
Is there a firmware fix so that when sound is channeled through USB to the headphone 3.5mm jack, it'd be stereo instead of mono-mixed?
I timed it.
I’m not looking for trouble, im just looking for customer service. I’ve got far better use for my time then sitting on this forum, trolling for answers that will never come—unless YOU, Marshall Amplification changes, which is highly unlikely. You guys are going to be getting a very brutally cold visit from me at the NAMM show!
After going through the entire Blootooth connection process again, which takes like anywhere from 5-10 minutes to get connected, I went to the MyMarshall.com website to download some of the interesting amp models which other users have taken their time to create (thank you to all who have fond this!) When I download, it goes to my actual login like it’s supposed to, but how do I get it from the mobile device to the amp? Your video isn’t clear, but do I have to have my device connected to the USB of the amp? If so, when is the frigging purpose of having Bluetooth then? If not, what am I doing wrong?
I await for your robotic response. I’m sure I’ll still be right where I’m at after it comes!
Can I connect to my code 25 via USB to my RCA Voyager tablet cause I can't Bluetooth to work
I cannot use the Gateway app and USB connection together. If my Windows 10 laptop is connect to the amp via USB while the Gateway app is running, it freezes the controls settings in the amp and the app. I still get sound, but I cannot change presets or edit presets on the amp or with the app with the USB connected. I have to disconnect the USB cable to be able to use the app, or the amp controls. If I want to use USB, I cannot use the app. If I want to use the app, I cannot use USB. Any ideas?
I have the latest firmware and latest version of the app. I have tried disconnecting and reconnecting bluetooth connection. I've tried restarting the computer. I've tried disconnectiong Bluetooth, shuting down the amp and the computer, and starting everthing up again. Nothing helps.