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Update to below- The iPhone 11 IOS 15.02 update fixed my issues. The app is working properly now & I'm very happy.
____________________________________________________I had a fault code & couldn't connect Gateway to my Code 50 a few months ago when I purchased it. I tried deleting the app to reload but when I reloaded, it was only accessible via the App Store & wouldn't appear on my Home Screen. I could connect for awhile. Recently it seems since the IOS 15 update to my phone, it no longer connects manually or automatically to my Code 50. The app is useless to me. I've search for an alternate app from another source that is compatible with the Code 50 but there doesn't appear to be one. The Gateway app and Bluetooth connectivity heavily influenced my purchase decision. If I had known the app was useless and I would have to physically go to the amp and try to dial in each sound, I would have just bought a fender. I really feel you should take my amp back if you can't correct the problem. 

edited 15 Oct 2021 at 01:05 PM

Eric Blomquist

asked 11 Oct 2021 at 02:26 AM

Eric Blomquist
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While using the Marshall Gateway App on my iPhone 7 or SE (I'm assuming this happens on other iPhone models as well),  the "Playback" page automatically defaults to "Apple Music" when I want to add tracks to jam to with my Code 50 amplifier. 

My question for Marshall Support is: Can you make the iPhone Gateway App allow selections of tracks from locations other than "Apple Music" on the "Playback" page?

It would be great to be able to select tracks from my other files like "One Drive" or "Files".  Your competitors like the Boss GT-1 and the Spark 40 allow tracks to be added from ANY location when using their jam-along features. Limiting your choice to "Apple Music" really limits the jam-along experience on your app.

Thank you for considering making this useful update to your iPhone app.

asked 20 Jul 2021 at 12:07 AM

Kevin Towns (31)
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I recently picked up a CODE 100 amp and plugged it into my macbook to try to record using GarageBand. The program recognised the amp so I set both input and output to CODE and was not getting any sound, not even the metronome. Eventually after thinking about it I realized that output was set to CODE so I turned up my master volume (had it all the way down because I wanted to hear the laptop not the amp), and all of the sound including the metronome were coming through the amp speakers. Then I figured out that I could get audio out of the laptop by changing the output to Built in output. Now I am having the same issue on the iPad and can't figure it out. I have a Camera adapter that allows me to plug USB into the iPad. When I connect it, the iPad recognizes it and asks if I want to turn monitoring on, I do. All of the sound, previously recorded tracks, metronome all of it come through the amp speakers. I want the monitoring to output to the iPad speakers, but I cannot find the setting to accomplish such a thing. Any Help would be greatly appreciated, thanks.

asked 24 Jun 2021 at 04:04 PM

Ryan Salge
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My new Code 50 Amp won't connect to my iPad. They are paired via Bluetooth, and Gateway detects the amp. When it tries to connect, it perpetually displays 'Connecting........'

What am I missing?

asked 06 Jun 2021 at 09:08 PM

GRAEME JOHNSON
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Hey Fellow Marshall Code enthusiast...As most of you are. I like to use all the features of my equipment hence the Marshall gateway. The short is after months of not getting it to connect to my iPhone I thought let me try the Gateway on my iPad Mini 2?? Aha it works...So the iPad is using iOS 12.5.2 and my iPhone uses iOS 14.4.2. I always keep any of my software up to date with rare exceptions..So it seems the problem is with the Gateway and the newer iOS? So maybe the gateway needs to be updated to work with the latest iOS? Hope this helps?

asked 02 May 2021 at 01:27 PM

Steve DeChurch
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I have successfully saved presets to my iPhone and can play them using the bluetooth pairing.

What is the best way to permanently transfer or sync them from the iPhone to my Code 50 amp? 

asked 14 Apr 2021 at 03:03 PM

Cliff Wilkins
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Hiya, I have the Code 25 Amp and have for the last couple of years. I have recently updated my phone to an Iphone 12 pro.  

The Gateway App has installed on my phone. My setting are saying the Code 25 is connected via bluetooth, but the Code 25 and the Gateway App are not connecting. 

I have removed the Gateway App from my phone and re-installed it as advised and have re-connected the Bluetooth from the phone to the Amp once again as advised. 

I try to scan for the amp but it will not connect via the bluetooth.

Can you please help with a solution. 

Thank you. 

 

asked 03 Mar 2021 at 12:37 PM

robert simons
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Hi There,

I have just bought a CODE 25 amp and i am having trouble pairint it with the Gateway app.

I have done all the suggested processes, reboot, re install etc etc...

It was working yesterday afternoon, then in the evening it just will not connect?

The amp connects to th iphone 7 plus, finds the amp in the menu but wont connect, just keeps saying Connection Rejected!

So frustrating, please can you help?

Cheers DC

 

asked 03 Mar 2021 at 09:32 AM

Darren Coulthard
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I have had a chance to spend a few days with the Marshall code 25 and I would like to share with you a few of my findings. I have played guitar professionally for over 30 years and have had all makes and models of guitars and amps in my time, but in general I would have killed for the equipment available to guitarist today.

This is the point where I look at the Code 25 and think “that looks like fun”. I have a few amps kicking about already, mostly gigging volume amps but I also have a Blackstar ID-Core 40, so this would be in reality what I would compare the Code 25 against.

Firstly my experience with the amp and a look around these forums makes one thing apparent. This amp is well named because it is a bit of an enigma.Out of the box I would consider the amplifier not fit for purpose this is really down to a few reasons.

Firstly, some of the presets are just absolutely terrible, I mean some of the worst patches I’ve ever heard on anything, “Small combo” and the “Brit” overdrive amps for instance are shockingly bad. You can make the excuse that all amp and effects units come with bad presets. However this is usually down to strange or weird effects to give bizarre sounds to show off effects but that nobody would ever use in a musical context. However some patches (such as Small Combo) are just basic amp modelling with no effects and are still absolutely terrible. Maybe these sound better on the 50 or 100, but if that’s the case remove them from the 25 it just gives a bad impression.

Secondly, the amp is stupidly loud. I don’t know if this is a marketing decision, but Marshall should look at its target demographic. This thing is a small bedroom practice amp, maybe at a push for some very small live situations, but that is it. Why make the thing so loud? If you need to use this amp near anything over half volume you have bought the wrong amp it’s as simple as that.

Thirdly, some of the modelling is not all it could be with digital artefacts (in the low end in particular), and a fizzy noise gate that for some reason is on patches where there is absolutely no need to have it as the patch is pretty quiet. Once again this is not a professional gigging or recording product and it should be judgged accordingly.

The last bad point I would say against this amp is the tuner, both onboard and on the app are two of the least responsive and wildly inaccurate tuners I have ever seen. Really not even close to tune! Put this down to another marketing tick box.

 

OK, now the good points.

It seems pretty well made and solid for what it is.

I like the size and weight, ideal for a bedroom practice amp.

I like the complete range of controls on the amp, and how you can do everything on the amp that you can do on the app, and it’s easy to do. Great user interface design work.

I like the Bluetooth features and the app. I know people have had problems with Bluetooth, but both my IOS and Android phones connected right away and are stable. I can stream music no problem from outside the house or in other rooms with no issues.

I like having 100 presets to store all the patches I could want (My Blackstar only had 6, and you can only have 1 for each model).

The headphone socket sounds OK, but if I wanted that as a primary feature I would have just bought headphone amp with effects.

I don’t use the recording over USB feature. If I did I wouldn’t expect something this cheap to be amazing. Once again if you want this you probably have bought the wrong product, and are in the wrong price bracket.

I like the cost, its amazing what it does for the money.

I like the sounds, now that I’ve got rid of the awful ones.

It looks pretty cool.

It’s a Marshall.

 

To make this amp useable, I basically had to do the following:

  1. Delete all those terrible patches that are just filler and basically just give the user a bad experience. After doing this I was left with around 20 good sounding patches and 20 OK patches, the other 60 I replaced with a patch called “Blank” (which I have put up on this site). That way every patch sound good to me.
  2. I turned the Mater volume up to ¼ (around 9 o’clock)  and went through the remaining patches adjusting the patch volume of each to make it a sensible volume for bedroom levels. This ranged from around 0.3 to 5 for most patches depending on the patch. This means that you have more control over the master volume and can change patches without is suddenly blowing you head off. There is still plent of volume in the amp after doing this. OK I admit if I want to use headphones I have to turn the master up around half way, but that’s no big deal. Likewise as I said I don’t use the USB for recording, but I assume I would have to turn up the volume for that too. I don’t see that as a problem either for a product in this price range.

Overall I like the amp and doing just these 2 thing make it much more of a pleasure to use. The volume level are more what they should be for a product of this type and I don’t ever hear any of the awful patches (there are plenty of good ones).

Maybe other people can share their first experiences or tips with the Code 25?

asked 02 Mar 2021 at 04:07 PM

Joliet Jake (44)
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I have a 25 amp code and I have been trying to pair of with my fire tablet. The tablet recognises it but won't connect. 

I have no problems connecting it to my iPhone which I normally use but the tablet would handy so my 10 year old son could use it when I'm at work. 

Can any one help?

asked 24 Feb 2021 at 10:22 PM

nigel hannon
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Good morning,

 I have a Code 25 and am using my Iphone with Gateway to control it. How do I add downloaded presets to the app so I can put them into the amp?

asked 19 Feb 2021 at 07:22 PM

David Ladish
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Can someone please tell me how to backup default presets from my Marshall Code 50 AMP to the My.Marshall website account (if this is even possible)?  I know there are a number of Manuals that can be downloaded; but I can find nothing that provides an overview of how to make that happen. I have Gateway on my iPhone, but that donesn't provide relevant information either. I will so appreciate information on whether it is possible to backup presets, preferably to my My.Marshall account?

Thanks,

Dick Gleason

asked 06 Feb 2021 at 04:54 PM

Richard Gleason
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I have followed all the Forum and Support threads, re-installed current  Amp firmware, updated the Gateway App, restared everything several times... the iPhone does not see the Amp when blue light is flashing to 'pair'. Also not visible to ipad or other devices so I'm assuming it's a problem with the CODE system itself. I haven't even got as far as connecting the Gateway App!

Looking through the forum, this is clearly not an isolated event - looks like the Amp firmware is WAY behind current Bluetooth versions.

Any suggestions please? I am still within my return for credit timeline - should I send it back to the dealer?

asked 06 Feb 2021 at 12:12 PM

Tony Hulbert
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I just bought a Marshall code and found the apps on iOS do not work. Research says that the problem is the app need s to be updated. When are you going to update the IOS apps ?  

asked 25 Jan 2021 at 09:15 PM

Karl Thelning (1)
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243

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Code 50 does not connect to the gateway app. Iphone 11.

asked 13 Jan 2021 at 07:43 PM

JOSE CLAUDIO DA SILVA MELO
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300

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I just got my Code 50 and played music via Bluetooth thru the amp. I noticed the volume is very low from the phone compared to my guitar as I play along. Is there a way to increase the volume of the Bluetooth separately? 
thanks 

asked 28 Dec 2020 at 01:11 PM

Billy DeVane
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445

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Marshall,

I purchased an iPad 2020 and I can not find an adapter that works to plug into my CODE to add presets. Any thoughts?

asked 30 Nov 2020 at 01:38 AM

Dominic DeHarde
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Having constant issues trying to connect iPad to Code25 via Bluetooth. Sometimes it works , sometimes it doesn't.No consistent behavior.  Yes I have made sure Code25 is latest version, yes I have updated IPad. Yes I have turned it off and on again (iPad and Code). I have not hit it with a hammer YET...Settings in Ipad says connected, Menu in Gateway App says not connected.  Do search in Menu > Code is found> tap Code ID and says its connecting , Just a whirling  wheel. Meanwhile IPad settings states connected. Extremely frustrated. Is there a solution to this or did I just get conned into buying something that doesn't do what it was sold to do. Help please............ 

asked 20 Oct 2020 at 05:10 PM

cameron speedie
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Hello, 

since several weeks, I can't use gateway app for my CODE 25.

It seems to be ok with bluetooth, because if I lauch a video on my iphone, i have sound on the amp, and the blue light is ok. 

but on the gateway app, impossible to connect. thera is not the little display (amp / iphone), 

when i do a scan, then i choose the CODE V020093C8E, but I have this message:

"You may only control amps you are already connected to for audio output"

I tried to do a new configuration of bluetooth, no success,

I tried to delete app from my phone, then download again, no success.

The amp is up to date.

help please.

Thanks.

Laurent

asked 09 Oct 2020 at 07:11 PM

laurent zanettin
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Hi Marshall,
I am havin issues connecting my CODE 50 with my iPhone via Marshall Gatway app. Bluetooth connection is working and is connected with iPhone, but when I open app, app finds the CODE 50 amp and then it says "Connecting..." and nothing is going on. If I tap on my amp under Amps Detected, gives me this message: 
"Connection Rejected - You may only control amps you are already connected to for audio output".  Please help.

asked 18 Sep 2020 at 04:12 PM

Zoran Prole
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