Questions
Showing results 1 to 20 of 306
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Hello, All:  I have a CODE 50, about 18 months old.  I usually play a "clean" preset, like JTM45, and when I take a break from playing and come back, the preset sounds like it has had distortion induced and/or gain set higher.  This can happen in just a few minutes, or when I leave the amp turned on overnight.  To rememdy, I turn the preset selector know one click right or left, and it clears it up.  I've heard of one other person who has this problem, too.  Anyone else out there experience this?  If so, do you now of any "permanent" remedies?  TIA!

asked 13 Oct 2021 at 09:50 PM

Paul Hinchman
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36

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Is there any place to request presets?

asked 27 Sep 2021 at 06:34 PM

John Miller
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Salve a tutti ho un Marshall 25 code.Il problema è  che quando sono attivi i preset in sottofondo si sente un fruscio continuo e interferenze più alte del suono della mia guitar.  Come posso risolvere il problema. 

Grazie

asked 26 Sep 2021 at 08:27 AM

Ileano Cesare Franco CAVINATO
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3

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I have/had a Code 50 that was crashing when I saved a preset. I called Marshall support and they arranged for the amp to be collected. They called me a few days later and said they're experiencing the same issue, but they didn't have the part they need so they sent me a brand new one.

However, I've just received the replacement and it has the same issue. The man I spoke to on the phone said it had been tested before they sent it to me so I re-read the manual to check I wasn't doing anything wrong but I'm certain I'm not. 

I've uploaded a video of the issue to youtube here: 

EDIT: Looks like links aren't allowed. It's at youtube dot com/watch?v=HWUFDVkAN2Y

I've posted this message on here, because I first emailed contactus@marshall.com but didn't receive a response. When I phoned the customer services number the man I spoke to arranged collection straight away which was great but I'm not sure how to proceed now that the replacement also has the same issue.

I love the Marshall brand but I'm not confident I won't have the same issue with another replacement. I can't return it to the retailer either because I first purchased it over a year ago.

Any help would be appreciated. Thank you.

edited 23 Sep 2021 at 01:49 PM

Grant James

asked 23 Sep 2021 at 01:47 PM

Grant James
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My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing

edited 20 Sep 2021 at 04:35 PM

Jason Moberly

asked 20 Sep 2021 at 04:33 PM

Jason Moberly
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Hi all:

Love the code.  BUT had a couple of basic questions( I think).  THANKS for any answers the community may provide!  

1)  Does creating my own preset overwrite the one I've selected?

- Is there a means to KEEP all 100 and simply add my own library or presets?  

2) Is there a base preset that is the AMP in its essential or basic state from which I can build new presets?  

I've come from a long line of Marshalls,  Most of which are the kind that you just turn knobs and make sounds!  

asked 08 Aug 2021 at 09:28 PM

Matthew Kernodle (1)
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I hope this is a really easy fix - I am pretty sure I have missed something really basic so thanks for any support.

I have used Gateway to download new presets and reorderd them as on the tuition video. However, this new order is not showing on my Code head and is not available unless I am connected via a cable.

How can I fix this as I do not want to be constantly reliat on fiddling with my phone?

asked 29 Jul 2021 at 11:35 AM

Nick Benbow
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1

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107

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Interested to know if anyone has a preset to give a harmonica a Chicago blues sound?

asked 17 Jul 2021 at 07:16 AM

Jim Marshall (12)
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Hi Everyone,

I recently just got my Code 25 after many months of waiting for it to be back in stock. I'm loving it! There is so much to play with and so many different tones to explore.

I connected it to my phone and I love the feature of adjusting the settings with my phone. However, when I tried to download presets from the website, it won't let me.

I just wanted to ask, must the amp be plugged into a PC/Laptop in order to download the presets from the website or can this be done with just your phone?

The only reason I ask, is my laptop is very outdated and given that you can do everything on a tablet or phone these days, Iv'e never had the need to buy a new one.

Any help would be great as Iv'e some awesome looking presets I would love to try out.

Thanks.

asked 14 Jun 2021 at 03:57 PM

Ryan Humble (1)
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1

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306

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My brand new Code 50 is crashing after saving presets on amp. The firmware is the latest version 1.44. I applied the factory reset and the presets reset but neither were been helpful to fix this issue. After crashing, there is no output sound.

edited 13 Jun 2021 at 01:31 PM

The Persica (2)

asked 12 Jun 2021 at 12:33 AM

The Persica (2)
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1

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174

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I've had my Code 25 since xmas without issue until a couple of weeks ago when a strange sort of crowd clapping sound started whenever I would use reverb and the delay sounds like an old 8-bit arcade game. This is across all presets and settings. Updated the firmware but no change.  Any suggestions?

asked 05 Jun 2021 at 10:22 AM

Andrew Grant
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I am not able to use the product in a minimally satisfactory way due to the following problems and difficulties:

- It is not possible to change the order of patches saved in either the hardware or the mobile application. There is no way to back up the saved patch set;

- The foot controller only controls the patches of blocks 1, 2 and 3. I explain: the FS only handles A1, A2, A3, up to J1, J2 and J3, which totals only 30 patches out of the 100 available. It is not possible to handle patches numbers 4 to 10, 14 to 20, 24 to 30, 34 to 40, etc.

- The unit is crashing during patch editing directly on the hardware (I have videos with the evidence).

Marshall Team, we need your support to resolve this, please! Thanks!

asked 24 May 2021 at 02:40 PM

Paulo Crush (1)
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5

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My Code25 over the last few months, has started to suffer from the volume suddently dropping. It doesn't seem to matter what preset I am using, though the main culprits seem to be the Jubilee Gain with the classic 100w power amp setting and 1960 cab. When it occurs, I either have to come out of the preset, try different presets by pressing the various buttons on the PEDL91009, or by turning the amp off and on. This doesn't happen every time I use the amp, but enough to be an issue, especially when out gigging. I am on the latest firmware of 1.44

An example of the problem can clearly be heard on this recording of a recent practice session. It start at full volume, then just drops considerably.

?

Is this a known issue? Is there likely to be a future firmware update which may adress it?

asked 24 May 2021 at 01:00 PM

Colin Heaps
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1

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163

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Most times on my Code 50 when I save a preset I have to switch my amp off and then back on again because the sound stops coming out of it. I can't even scroll it through different presets at all. It's pretty annoying to deal with

asked 22 May 2021 at 01:41 AM

Rhett Kraljevic (3)
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Hello everyone, I own the Marshall CODE 100H and CODE 212 cabinet.I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use. The following are issues that I would like to see changed.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

?

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

edited 07 May 2021 at 12:13 PM

Peter Marsi

asked 07 May 2021 at 11:50 AM

Peter Marsi
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I really would like someone to make a preset for the intro to Bleeding me by Metallica for the code 25! I really enjoy the song and really want to learn how to play it! It would be much appreciated if someone could make a preset!

asked 29 Apr 2021 at 08:24 AM

William Palmer
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1

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Salve! Non riesco a collegare il code 25 al sito My.marshall per provare i preset disponibili. L'appplicazione gateway si collega e la luce azzurra si blocca riconoscendo il Bluetooth.
Dal sito My.marshall mi dice codice non connesso.... anche se riesco ad usare l'applicazione Gateway e risulto connesso.
Qualche suggerimento? Sto usando Crome aggiornato con smartphone Android.
Grazie.

asked 26 Apr 2021 at 09:39 AM

Luigi Calvene
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1

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251

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I have successfully saved presets to my iPhone and can play them using the bluetooth pairing.

What is the best way to permanently transfer or sync them from the iPhone to my Code 50 amp? 

asked 14 Apr 2021 at 03:03 PM

Cliff Wilkins
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I need help with the code footswitch 

all I want to do is click one footswitch button to go from one preset(clean) to a overdrive preset  

like set the code 50 on 87 then hit the switch to like 50 or whatever. 
thanks in advance for the tutorial for me, tye moron. 

asked 03 Apr 2021 at 01:49 AM

Billy DeVane
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2

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241

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Hello everyone from Portugal,

 
I hope you guys are safe and keeping up. Proud of another Marshall product, adding to the existing Haze 40 and the pre JMP-1, the CODE 100H. I am still going thru the details of every aspect of the digital architecture, but some do seem permanent and require your support:
 
1. Each saved preset will freeze the unit, muting sound, disabling "preset" knob, only mitigated by turning off and on the unit. Actually this will happen exactly the same way if I'm using the app to save the preset.
 
2. If by chance the app is not detecting/recognizing the amp (after previous sync's), the only way to enable this is to shut down the app and turn it back on again.
 
3. When the unit is ON and the volume is 0, there is a clear hum coming from the speakers. This hum is non existing when using the headphones. I am using the original cabinet cable supplied.
 
4. My understanding of the CAB feature, is that it should be "on", if using the DAW or headphones, and OFF when connected to a cabinet (I'm using CODE 212 btw and enjoying it). Why all the presets are factory saved with CAB "on"?
 
The unit was bought with the 1.44 version already installed. I have not tried yet to reinstall anything. I am using Mac, with no Windows sw.
Thanks for the support,
Pedro
(cc to servicedesk@marshall.com)

asked 02 Apr 2021 at 08:19 AM

Pedro Faria
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