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Showing results 1 to 20 of 266
0

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1

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10

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Looks like my usb PORT IS slightly bent around the edges ...maybe that's why it won't fit ? Dunno it looks weird ....I can still make great custom patches ....but will not upgrading the firmware be a problem in the distant future ?

asked 24 Jan 2021 at 12:02 AM

TONY HOLDEN
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1

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13

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Hey Folks

I love the sound of my amp just as is out of the box ....I never thought to update the firmware ...it's of no super significance because I can make my own custom presets ,...

Buit when I decided to use the usb connection it looks as though there are these ( teeth) looking holes in it ....where the usb cable gos and my question is 

What kind of CABLE ( speciality) or USB CABLE FITS THIS CODE 100 COMBO ? 

Micro USB OR ?? 

HIT ME UP When u can

asked 23 Jan 2021 at 09:11 PM

TONY HOLDEN
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1

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18

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Hi,

I have updated the firmware and it has totally messed with my amp. Footswitch is intermittent, bluetooth is awful. Anyone had a similar issue?

asked 21 Jan 2021 at 08:58 PM

Roy Bastin
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1

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19

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Yes, I've read the many questions of the same nature on the forum, and performed all the suggested actions. None of them have been successful.  I've seen many questions similar to mine, and only a few who have been able to make it work... and of those who did, their solutions didn't work for me.

When I connect my amp to my phone's bluetooth, it will pair for audio with no problems.  I can play audio through the amp.  When I open Gateway, there is no "red button" prompting me to connect.  When I tap on the CODE tab in the menu, it says "Not connected" and when I tap on the green "Scan for apps" button, nothing happens.

It will connect to my Samsung tablet with no issues.

Here are the steps I have tried:
Factory reset on the amp.
Unpair  and forget the amp in my phone's bluetooth settings.

Uninstall the app from my phone after clearing the cache and the data.

Update the firmware on the amp (the browser window said I was up to date but I installed the latest firmware anyway.)

What else can I do?  I don't want to return the amp because it sounds great, but not having the amp controls on my phone is a deal breaker.

asked 18 Jan 2021 at 10:07 AM

Karen laruane
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2

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57

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Hi guys,

Just bought a Code 50 for Christmas and I'm very dissapointed about it : the preset selection is changing randomly, without turning the switch.

The issue frequency increases as the ampli is supply-powered.

Then, I can't play anything, the sounds is always changing. I can't neither stay in a menu.

The issue appears even without any guitar plugged, nor anything plugged...

I tried the factory reset without succes, I upluoaded the firmware, even if it was already up to date... the issue is still here.

Have you any suggestion before to bring it back to the shop ?

asked 25 Dec 2020 at 09:40 PM

Nicolas Witkowski
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1

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273

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Hi!!

Is there a printable list of the factory supplied Code 100 preset (Amp Firmware 1.44, DSP 1.1, BT 3.1, Gateway 1.5.5)?

Thanks in advance for your help.

George Betts

asked 27 Nov 2020 at 08:34 PM

George Betts
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2

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213

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Hello,

I took delivery of a Code50 last Friday, and already I have noticed a major flaw. I have updated the firmware, and it didn't solve the problem.

1. On many of the presets, there is what sounds to me like a slight buzz or a distorted sound as the chord is being held after about 4 or maybe 5 seconds. Obviously, this isn't going to be good when recording.

For example, I have been using many of the clean sounds, such as, American Clean (preset 32). This is a prime example of the unwanted buzz as the chord fades (only 4 or 5 seconds). There are so many more presets that also have this problem.

The issue occurs through both the Code50 built-in speaker and my Beyer Dynamic DT100 headphones. Using headphones proves that it is not the internal speaker at fault.

I can email a sound byte if you need one.

The last thing I want to do is re-box the amp and return it for a replacement only to have the same issue happen with the next unit. So, please can you let me know if this is a widely known fault because, if it is, I will unfortunately have to send it back for a full refund.

2. A second issue worth noting here is that the clean sounds are not very loud. When wearing headphones, I have to increase both volumes to 10, but I can still hear the strumming of the actual guitar with my plectrum coming through the headphones. The volume on the clean sounds are too weak and definitely not loud enough when also playing through the Code50 speaker, not just the headphones. Conversely, the distorted rock sounds are really loud when the volume is set to a low level, but the clean sounds couldn't be more opposite.

It will be a shame if I return the unit because I love the app and the ability to back up presets and also search for new ones.

Many thanks 

asked 17 Nov 2020 at 07:50 PM

R Cross
2

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2

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223

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every company who sells digital amp made some upgrade with more amp or efx or cabinet or upgrade a better firmware with better tones. you do nothing! I've asked you - almost one year ago -, by mail, if marshall was programming an upgrade and in your mail you answered yes..I think was untrue, it's the worst support I've ever seen in digital amplification.

asked 27 Oct 2020 at 04:28 PM

Raimondo Dalmotto (9)
1

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2

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181

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Hi,
owned a code 25 for a while now but only really started using it during lockdown but have to say I'm really impressed. I'm just using it for living room playing and connected to my DAW as a way of laying down ideas but seriously, it's REALLY good.

For context, I've played guitar for 27 years and working in live music has been my primary source of income (pre lockdown....) for around 17 years. I'm usually a live-sound engineer and tour manager and occasionally fill in the gaps with some guitar-teching. I'm uk-based but have international clients, mostly guitar-based, playing mostly academy sized venues but have done major festivals worldwide and one short stint of an arena tour. The point here is not to blow my whistle, simply to say I've spent a lot of time being exposed to all manner of amps and modelling.

I own a line 6 helix and while the CODE isn't as flexible with regards to I/O, I genuinely feel like it's amp-modelling, especially for crunch, fuzzy or blown out tones, blows the Helix out of the water. Not that I'm as likely to use metal tones or had much cause to tweak them but I've noticed those kind of presets can sound a little thin. Also, higher gain sounds in general could benefit from a graphic EQ somewhere in the modelling chain, as it can be prone to squeak at frequencies usually outside of a regular amps range, presumably because of the full-range nature of the cab.

So, my query is, is there any chance that the CODE range is likely to get any substantial firmware updates or maybe 2nd generation hardware that could bring additional functionality/Pro level durability and a decent footswitch... I'm impressed that you've managed to get that much functionality out of a mono-jack but a few extra switches or even just midi connectivity for use with after market footswitched to access would open the amp right up.

Personally, I'd love to see one capable of more complex I/O routing i.e. the ability to record your dry input to DAW over usb and similarly, route from the DAW to the amp input for re-amping.

Midi I/O and an xlr input with phantom and a decent sounding pre would make it a nice little hub for a solo recording setup.

Anyway, great work Marshall/Softube, really hope you develop the line further.


asked 27 Oct 2020 at 02:41 PM

Jamie-Lee Warlow (1)
3

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7

answers

243

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Ok Marshall we bought your product thinking it would be a good product. With trusted support.  You have failed your customers and your products with no support for the code amps that your customers bought. And now most are stuck with a half working amp that they can't sell or not happy with.  When will you get off your butts and fix the amps with a firmware update? And support the product and the consumers?  Let us know so we can either stick it out or move on to another product.

asked 24 Oct 2020 at 06:25 PM

Kenneth Blizzard (2)
0

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1

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80

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Hi,

I just bought a Marshall Code 50, it is new but I think it have a problem.

When I move command buttons (Gain, Bass, Middle & Volume) nothing happend.

When I move Trebble button it change Trebble and Volume in the same time.

Also, I saw that settings change without touch buttons when I'm playing guitare.

 

Could you tell me what I have to do for fixing this issue please ?

I tried to reinstall the firmware but it didn't fixed the issue.

MCU 1.44

asked 21 Oct 2020 at 07:55 PM

vigan mathieu
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0

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77

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i have just bought my code25( oct2020) and see that we need to update firmware when needed , how do i know or find out which version my amp has ? i see that my gateway app shows me i have 1.5 so why doesnt that when connected to amp tell me which version of firmware the amp is runningi  surely updates should be like on iphone you get a reminder?

asked 17 Oct 2020 at 11:10 AM

Terry Lowe
0

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0

answers

84

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Yes, I've read the many questions of the same nature on the forum, and performed all the suggested actions. None of them have been successful.  I've seen many questions similar to mine, and only a few who have been able to make it work... and of those who did, their solutions didn't work for me.

When I connect my amp to my phone's bluetooth, it will pair for audio with no problems.  I can play audio through the amp.  When I open Gateway, there is no "red button" prompting me to connect.  When I tap on the CODE tab in the menu, it says "Not connected" and when I tap on the green "Scan for apps" button, nothing happens.

It will connect to my Samsung tablet with no issues.

Here are the steps I have tried:
Factory reset on the amp.
Unpair  and forget the amp in my phone's bluetooth settings.

Uninstall the app from my phone after clearing the cache and the data.

Update the firmware on the amp (the browser window said I was up to date but I installed the latest firmware anyway.)

What else can I do?  I don't want to return the amp because it sounds great, but not having the amp controls on my phone is a deal breaker.

 

 

asked 26 Sep 2020 at 06:59 AM

Jeremy Stroop
0

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1

answer

140

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Having this issue with Code 50 just updated the latest firmware 1.44v

The amp will hangs or store by itself and nothing works after operating for sometime.

Pressing the footswtich or amp buttons nothing works. Have to do a power reset on it.

Any idea what happen to this?

edited 14 Sep 2020 at 03:39 AM

lawrence Y

asked 14 Sep 2020 at 03:26 AM

lawrence Y
0

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1

answer

281

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Hello :

What are waiting for a firmware update. I cannot wait so long.  It has been more than one year since the latest update.

 

Best regards

edited 23 Sep 2020 at 10:43 AM

Mourad MEZANI (4)

asked 11 Aug 2020 at 12:56 PM

Mourad MEZANI (4)
1

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2

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212

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I have a Marshall Code 50 running MCU version 1.44 and Gateway (Android version 1.5.5) on a Samsung Galaxy S9+ running the latest OS. I can bluetooth pair to the amp and play music, but can not connect to the amp to change my presets from the library.  I have reloaded the latest firmware on the amp, deleted and reinstalled the Gateway app, paired and unpaired several times.  Nothing seems to work.  I even grabbed my old Galaxy S7 Edge phone and that Gateway app on it does the same thing.  Does my amp need to be serviced for Bluetooth connectivity?

asked 03 Aug 2020 at 12:12 PM

Kent Knudsen (1)
0

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1

answer

162

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hi, i got the marshall code 25, it stopped working when i connected it to my laptop right after i updated the firmware, i think there was a problem with the usb cable, now the amp doesn't respond to anything, and no sount comming out of it, i tried to factory reset stiil no responce, when i turn it on, i get on the screen marshall, then B0.6 , M0.0 , D1.1 , then CHK USB, now i was wondering if there is anything i can do to get it to work again just in case if the new usb wont work, please help

thanks

asked 01 Aug 2020 at 02:15 PM

yehya bahgat
0

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1

answer

278

views

 

Hi,

 

I have found a weird thing that may or may not be known with iOS + Bluetooth and the Code 50.

The CODE 50 when playing backing tracks / using it as a Bluetooth speaker is very quiet (So the master is wacked up and the playing guitar is extremely loud). 

 

and the weirdest thing (which physically makes sense but still it shouldn't do it) is that the Amp is predominatly a Left speaker when playing music through bluetooth as my phone (iPhone 6S) thinks my amp is bluetooth headphones rather than speaker (as the headphone icon pops up on the top right). 

 

My amp is on the latest firmware update.

 

Is there any fix for this? There's nothing in the gateway app for audio balencing

 

asked 26 Jul 2020 at 09:49 PM

Ed Thwaites
0

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1

answer

173

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Can I use my iPad too update firmware for code 25 .

asked 01 Jul 2020 at 03:07 PM

jack allen
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0

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208

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Hi everyone, so I recently purchased a Marshall Code 25 off of a friend and the amp is perfect for what I need; however, every now and then it starts buzzing out of control. I'll turn it on in the morning to start recording and the buzz is so loud, it almost overpowers my guitar sound! I have tried 3 different guitars, acoustic and electric, bought a high-end Ernie Ball cable and even moved house and the buzz is still there! I was able to fix it in the past by updating ad overwriting the firmware and then leaving it unplugged for a few hours to a day and that solution worked for a long time, but now it's buzzing again and nothing I've tried has made any difference. Another thing, its plugged into the same power strip as my PC and monitor, but the power strip I've switched to is a $50 uninterruptible machine of a power strip that looks like a space ship, to no avail. Also, when I turn my amp on, it makes my PC monitor kind of short-circuit and the picture freezes and fragments for a split second and then goes back to normal. I have tried every possible amp setting, and only setting the noise gate to 80% gets rid of it, which is unusable. I have also tried other power outlets and it only works when it's in a separate part of the house. I should also mention that the sound does go away when I turn the preamp button off on the amp, which again, makes the amp unusable. The house I moved to is also relatively newly made and has had various electricians here to sort out any previous power issues in the past few weeks. I'm at my wit's end and I seriously need some help!

asked 10 Jun 2020 at 09:42 AM

Josh Williams
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