Questions
Showing results 1 to 20 of 259
1

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every company who sells digital amp made some upgrade with more amp or efx or cabinet or upgrade a better firmware with better tones. you do nothing! I've asked you - almost one year ago -, by mail, if marshall was programming an upgrade and in your mail you answered yes..I think was untrue, it's the worst support I've ever seen in digital amplification.

CODE Cabinet Firmware tone update Support bettersound amps upgade

asked 27 Oct 2020 at 04:28 PM

Raimondo Dalmotto (7)
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Hi,
owned a code 25 for a while now but only really started using it during lockdown but have to say I'm really impressed. I'm just using it for living room playing and connected to my DAW as a way of laying down ideas but seriously, it's REALLY good.

For context, I've played guitar for 27 years and working in live music has been my primary source of income (pre lockdown....) for around 17 years. I'm usually a live-sound engineer and tour manager and occasionally fill in the gaps with some guitar-teching. I'm uk-based but have international clients, mostly guitar-based, playing mostly academy sized venues but have done major festivals worldwide and one short stint of an arena tour. The point here is not to blow my whistle, simply to say I've spent a lot of time being exposed to all manner of amps and modelling.

I own a line 6 helix and while the CODE isn't as flexible with regards to I/O, I genuinely feel like it's amp-modelling, especially for crunch, fuzzy or blown out tones, blows the Helix out of the water. Not that I'm as likely to use metal tones or had much cause to tweak them but I've noticed those kind of presets can sound a little thin. Also, higher gain sounds in general could benefit from a graphic EQ somewhere in the modelling chain, as it can be prone to squeak at frequencies usually outside of a regular amps range, presumably because of the full-range nature of the cab.

So, my query is, is there any chance that the CODE range is likely to get any substantial firmware updates or maybe 2nd generation hardware that could bring additional functionality/Pro level durability and a decent footswitch... I'm impressed that you've managed to get that much functionality out of a mono-jack but a few extra switches or even just midi connectivity for use with after market footswitched to access would open the amp right up.

Personally, I'd love to see one capable of more complex I/O routing i.e. the ability to record your dry input to DAW over usb and similarly, route from the DAW to the amp input for re-amping.

Midi I/O and an xlr input with phantom and a decent sounding pre would make it a nice little hub for a solo recording setup.

Anyway, great work Marshall/Softube, really hope you develop the line further.


CODE Presets USB Footswitch Firmware MIDI

asked 27 Oct 2020 at 02:41 PM

Jamie-Lee Warlow (1)
1

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2

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54

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Ok Marshall we bought your product thinking it would be a good product. With trusted support.  You have failed your customers and your products with no support for the code amps that your customers bought. And now most are stuck with a half working amp that they can't sell or not happy with.  When will you get off your butts and fix the amps with a firmware update? And support the product and the consumers?  Let us know so we can either stick it out or move on to another product.

CODE Firmware

asked 24 Oct 2020 at 06:25 PM

Kenneth Blizzard (1)
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1

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22

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Hi,

I just bought a Marshall Code 50, it is new but I think it have a problem.

When I move command buttons (Gain, Bass, Middle & Volume) nothing happend.

When I move Trebble button it change Trebble and Volume in the same time.

Also, I saw that settings change without touch buttons when I'm playing guitare.

 

Could you tell me what I have to do for fixing this issue please ?

I tried to reinstall the firmware but it didn't fixed the issue.

MCU 1.44

CODE Firmware

asked 21 Oct 2020 at 07:55 PM

vigan mathieu
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0

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14

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i have just bought my code25( oct2020) and see that we need to update firmware when needed , how do i know or find out which version my amp has ? i see that my gateway app shows me i have 1.5 so why doesnt that when connected to amp tell me which version of firmware the amp is runningi  surely updates should be like on iphone you get a reminder?

Gateway iOS Firmware

asked 17 Oct 2020 at 11:10 AM

Terry Lowe
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24

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Yes, I've read the many questions of the same nature on the forum, and performed all the suggested actions. None of them have been successful.  I've seen many questions similar to mine, and only a few who have been able to make it work... and of those who did, their solutions didn't work for me.

When I connect my amp to my phone's bluetooth, it will pair for audio with no problems.  I can play audio through the amp.  When I open Gateway, there is no "red button" prompting me to connect.  When I tap on the CODE tab in the menu, it says "Not connected" and when I tap on the green "Scan for apps" button, nothing happens.

It will connect to my Samsung tablet with no issues.

Here are the steps I have tried:
Factory reset on the amp.
Unpair  and forget the amp in my phone's bluetooth settings.

Uninstall the app from my phone after clearing the cache and the data.

Update the firmware on the amp (the browser window said I was up to date but I installed the latest firmware anyway.)

What else can I do?  I don't want to return the amp because it sounds great, but not having the amp controls on my phone is a deal breaker.

 

 

CODE Gateway Bluetooth Firmware

asked 26 Sep 2020 at 06:59 AM

Jeremy Stroop
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1

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69

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Having this issue with Code 50 just updated the latest firmware 1.44v

The amp will hangs or store by itself and nothing works after operating for sometime.

Pressing the footswtich or amp buttons nothing works. Have to do a power reset on it.

Any idea what happen to this?

CODE Firmware

edited 14 Sep 2020 at 03:39 AM

lawrence Y

asked 14 Sep 2020 at 03:26 AM

lawrence Y
0

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1

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158

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Hello :

What are waiting for a firmware update. I cannot wait so long.  It has been more than one year since the latest update.

 

Best regards

Firmware

edited 23 Sep 2020 at 10:43 AM

Mourad MEZANI (3)

asked 11 Aug 2020 at 12:56 PM

Mourad MEZANI (3)
0

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1

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108

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I have a Marshall Code 50 running MCU version 1.44 and Gateway (Android version 1.5.5) on a Samsung Galaxy S9+ running the latest OS. I can bluetooth pair to the amp and play music, but can not connect to the amp to change my presets from the library.  I have reloaded the latest firmware on the amp, deleted and reinstalled the Gateway app, paired and unpaired several times.  Nothing seems to work.  I even grabbed my old Galaxy S7 Edge phone and that Gateway app on it does the same thing.  Does my amp need to be serviced for Bluetooth connectivity?

CODE Gateway Bluetooth Android Presets Firmware

asked 03 Aug 2020 at 12:12 PM

Kent Knudsen
0

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1

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84

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hi, i got the marshall code 25, it stopped working when i connected it to my laptop right after i updated the firmware, i think there was a problem with the usb cable, now the amp doesn't respond to anything, and no sount comming out of it, i tried to factory reset stiil no responce, when i turn it on, i get on the screen marshall, then B0.6 , M0.0 , D1.1 , then CHK USB, now i was wondering if there is anything i can do to get it to work again just in case if the new usb wont work, please help

thanks

CODE USB Firmware

asked 01 Aug 2020 at 02:15 PM

yehya bahgat
0

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1

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159

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Hi,

 

I have found a weird thing that may or may not be known with iOS + Bluetooth and the Code 50.

The CODE 50 when playing backing tracks / using it as a Bluetooth speaker is very quiet (So the master is wacked up and the playing guitar is extremely loud). 

 

and the weirdest thing (which physically makes sense but still it shouldn't do it) is that the Amp is predominatly a Left speaker when playing music through bluetooth as my phone (iPhone 6S) thinks my amp is bluetooth headphones rather than speaker (as the headphone icon pops up on the top right). 

 

My amp is on the latest firmware update.

 

Is there any fix for this? There's nothing in the gateway app for audio balencing

 
CODE Gateway Bluetooth iOS Speaker Firmware

asked 26 Jul 2020 at 09:49 PM

Ed Thwaites
0

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1

answer

114

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Can I use my iPad too update firmware for code 25 .

CODE iOS Firmware

asked 01 Jul 2020 at 03:07 PM

jack allen
0

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0

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117

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Hi everyone, so I recently purchased a Marshall Code 25 off of a friend and the amp is perfect for what I need; however, every now and then it starts buzzing out of control. I'll turn it on in the morning to start recording and the buzz is so loud, it almost overpowers my guitar sound! I have tried 3 different guitars, acoustic and electric, bought a high-end Ernie Ball cable and even moved house and the buzz is still there! I was able to fix it in the past by updating ad overwriting the firmware and then leaving it unplugged for a few hours to a day and that solution worked for a long time, but now it's buzzing again and nothing I've tried has made any difference. Another thing, its plugged into the same power strip as my PC and monitor, but the power strip I've switched to is a $50 uninterruptible machine of a power strip that looks like a space ship, to no avail. Also, when I turn my amp on, it makes my PC monitor kind of short-circuit and the picture freezes and fragments for a split second and then goes back to normal. I have tried every possible amp setting, and only setting the noise gate to 80% gets rid of it, which is unusable. I have also tried other power outlets and it only works when it's in a separate part of the house. I should also mention that the sound does go away when I turn the preamp button off on the amp, which again, makes the amp unusable. The house I moved to is also relatively newly made and has had various electricians here to sort out any previous power issues in the past few weeks. I'm at my wit's end and I seriously need some help!

CODE Firmware buzz Power

asked 10 Jun 2020 at 09:42 AM

Josh Williams
0

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1

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134

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Hello, i have been using my marshall cloud presets for a long time now and suddenly few days ago, when i entered my library or to user presets it says "internal server error"; I have my firmware up to date i dont know what coiuld be causing this.

Presets Firmware

asked 09 Jun 2020 at 01:10 PM

Robu Petru
0

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1

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450

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The new Stockwell 2 seems to come with an auto-standby mode, meaning it shuts off after between 5 min and 20 min (seems to be different from a phone versus a laptop?) even if the connection via bluetooth or jack-in is stable. Although the sound is nice for the size, the speaker is barely useful in settings where sound is not played all the time.

Team Marshall, can you please provide an option to define a custom time (let's say 2h) or completely disable the  auto-standby mode either by a Firmware update ob by integrating the Stockwell 2 into the Marshall app? Thanks.

Best
Rey

Bluetooth Speaker Firmware Standby Stockwell2

asked 09 Jun 2020 at 02:29 AM

N/A N/A
0

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1

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179

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I dont know why you removed the feature of turning off the standby mode. It was a terrible decision. We need smart devices and not dumb ones. You really expect me to press a button on the speaker every time I use it after 20 minutes? Please update the app and firmware so we can enable turning off this stupid feature.

Gateway Speaker Firmware

asked 25 May 2020 at 11:17 AM

Jake Ritter (2)
0

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1

answer

182

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I can't get the phone app and code 100 amp to connect. bluetooth does connect but the app will not show or allow to connect thus make the app unsuable. i have redownload app manty time. reconnected phone many times. amp is up to date firmware. i have had the app working fine and connected in the past.but now no matter how many redownloads, resets and starting fresh i can longer connect with the app to control it. i have been through every setting and all combinations on connecting updatig reseting and nothing seems to work. need help please. thank you.

CODE Gateway Bluetooth Firmware

asked 11 May 2020 at 03:31 PM

shawn isaac
2

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1

answer

202

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An annoying problem of Code 50 concerns the sound of low frequencies which are extremely "muddy"
using a Stratocaster's bridge single coils
: absolutely no attack & non-existent twang!.

I really like this amplifier and I am sure that with a firmware update this problem can certainly be solved

My current firmware version is 1.44.

Cheers

CODE Firmware Issues

asked 30 Apr 2020 at 01:29 AM

David Fusi (2)
0

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2

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323

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Got an issue with my Marshall Stanmore wifi speaker. When playing music through Wifi or Bluetooth the volume always goes down on its own. Have to turn up the volume between 5-10 times before it stops turning down the volume on its own. Wifi and Bluetooth connection are fine, it has this issue which each connected device I've tried and with all apps (spotify, Google Music, YouTube,...). Any idea on settings or stuff i can check? Maybe a firmware update something? 

Bluetooth Speaker Firmware

asked 29 Apr 2020 at 06:23 PM

Bart Vm
2

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0

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157

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In a new firmware We need more efects: uni-vibe indispensable,fuzz, efects modulations ,delays,reverb out in stereo please.

 

Thank you team Marshall

CODE Firmware

edited 29 Apr 2020 at 01:39 PM

Juan Antonio Redondo (1)

asked 29 Apr 2020 at 01:37 PM

Juan Antonio Redondo (1)
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