Questions
Showing results 1 to 20 of 252
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I've had the Marshall Code 100 for about 4 years, never done a firmware update and am having trouble connecting the head to my pc. I'm trying through Chrome and Edge, I've downloaded the Marshall utility, started with FX/MOD/REV....nothing...no connection.

Is the ONLY way to get a firmware update through the USB/tiny old outdated plug?  I'm guessing with all the technology involved with this amp, there should be another way no?

asked 28 Apr 2022 at 11:02 PM

Scott Toepfer
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Hi folks,

Reently got myself a CODE25, however I couldn't manage to get it connected to my phone. I assume its due to faulty bluetooth module, because when I turned on the amp, bluetooth version field is missing on the screen. The amp also did not show up on my phone although bluetooth pairing mode was activated.

I did follow the troubleshooter but it didn't help.

Updated to the latest firmware (1.46)

Anyone experiencing the same? Any suggestion how to fix this?

edited 23 Apr 2022 at 04:20 PM

Eldo` Baidowi

asked 23 Apr 2022 at 04:00 PM

Eldo` Baidowi
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1

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Hello,

I want to ask if I could get Marshall code 50's firmware source code, mainly because I want to run doom on it but also because the volume is trash. If not if it could be released as open source, and if not even that (I will totally get it) did somebody here tried to reverse enginner it?

Many Thanks

 

asked 21 Apr 2022 at 06:45 PM

Jakub Michalenko
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I have several custom presets in my Gateway (via my PC at my.marshall.com). I synchronized my PC with the Gateway App on my Android phone and all the new presets show up (so far, so good). The problem is that when I turn on the Code 100 amp, all of my presets (in the Gateway Library on my phone) get reset to the default presets.

If I turn off the amp and re-sync, all of my custom presets show up again. When I turn on the amp, they all get reset to default values.

I updated the firmware on my CODE 100 and tried several different startup configurations, but nothing works.

Why is the amp overwriting the presets on my Gateway App?

asked 20 Apr 2022 at 04:22 PM

Reid Beck (1)
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Hi.

I've tried uploading the firmware on my Marshall Code 25 using the Chrome, Opera and Edge latest browser versions on my Macbook pro 12.3 (Monterey) using a midi usb cable.

When doing the update the amp connects and allows me to click update... it shows the progress to 100% but then gives the error below:

"An error occurred. The update process was not completed. Please try restarting your computer/device, and then try the update process again."

I must have tried this a 100 times with no success.

Now when i resart my amp to play some tunes the display says "CHK USB" and the amp wont work.

This is all very frustrating and i hope someone can assist.

edited 27 Mar 2022 at 01:33 PM

Karl Benn

asked 27 Mar 2022 at 01:00 PM

Karl Benn
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I am in the process of buying a Code 100 Head and 4x12 Cab and just visited the Marshall.com website to see that it is a discontinued item. Do I stop the purchase now as I don't want to spend the money buying something that doesn't have any firmware updates or support of any kind should something go wrong. I have read some of the issues and don't want to sit with any and have nowhere to go with the problem. I'm based in a small town in South Africa so it's not just a quick trip to the Marshall store to get it checked or repaired. Marshall Support/Code 100 Owners ... Please give me some URGENT advice? The purchase process has already started :( 

asked 24 Mar 2022 at 10:03 PM

Stephen Allen
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Hello,

I have just bought the Marshall Code 100 which I was really excited about having read the description and watched the demo videos. The amp does sound amazing, but yesterday, on the first occasion that I actually tried the amp during a rehearsal, I was shocked to discover that when I step on the provided footswitch to change presets (like activate one with distortion or heavy delay), mid-song, the flow of the sound broke, there was a moment of silcence before it switched to the next preset. I've been trying to research this on the Internet, but have only found 2 instances of it being addressed, no one talks about this in review videos or blogs. This baffles me - how is (mostly) everyone ok with this?

This effectively makes it impossible to use the built-in effects of the amp, which is exactly what its main outstanding feature is. Why have a 100 presets when you can't switch mid-song? Are guitarists only supposed to use the Code family to select the main sound they want for a certain song, then keep using pedals for changes mid-song?

I'm extremely disappointed, since the built-in effects were the main reason I went for this amp - I wanted to use this as both an amp and a multi-effect board to some extent. Is there any fix for this? A firmware update maybe, or does the separately-sold Code pedal make a difference? 

Seriously considering returning it at this point.

asked 24 Mar 2022 at 08:56 AM

Erik Joó
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5

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This post is for all those who own a Marshall CODE of any version,
to report their failures or issues when installing the new Firmware 1.46,
since there are many problems that this has caused to users and it
is worth collecting said errors to request to Marshall the necessary
corrections in a new version.

asked 02 Mar 2022 at 02:12 PM

Sebastián Mancipe (8)
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2

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291

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Hi Marshall Support, 

After buying Marshall Code 25 yesterday, I feel something is wrong with it. My Marshall Code 25 suddenly muted  randomly, even sometime in the beginning I try to power on.  I already updated the latest firmware, but it still happen. 

What can I do with this situation? 

 

asked 20 Feb 2022 at 09:43 AM

Achmad Bahtiarsyah (1)
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237

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I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Samsung S10, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

asked 19 Feb 2022 at 11:19 AM

Todor Valkov
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1

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190

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hola, acabo de instalar el firmware actualizado a mi marshall code 100 combo y ahora no suena ningún preset..

asked 18 Feb 2022 at 05:00 PM

ISMAEL PEREZ
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4

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344

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I just bought the code 25, and only had it for a few days.  It was great on my iPad for effects via bluetooth, although after  I updated the firware it wont connect to thre app on my ipad anymore, it plays songs from my itunes app but the Gateway app says Im already connected and nothing works to adjust the affects. Im really bummed about this, any word on why this is happening and how to fix it?. 

asked 06 Feb 2022 at 05:13 AM

Barbara Andrews
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1

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127

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Hi!

I bought a Marshall CODE 100w in Oct/22. It wasn't even used 10 times.

Yesterday when I went to turn on the equipment, the amplifier started to make a noise. I thought it might be the cable, but it wasn't.
Even without the cable connected to the equipment, the noise continued.

I reinstalled firmware but it didn't work either. ?

I do not know what to do.

Could you please help?

edited 27 Jan 2022 at 11:55 PM

Gary Brady

asked 24 Jan 2022 at 04:55 PM

Gary Brady
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0

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137

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     hi there , 

 

    Is anyone else having the same issues downloading user presets from Marshall.com ? I have a code 25 and ive already installed the updated firmware , however im still having issues downloading the presents when i'm connected to my computer.

asked 16 Jan 2022 at 09:28 PM

michael bumpus
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3

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215

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Poseo un CODE 100 combo con firmware  v1.44  y mi amplificador funciona sin ningun problema, quisiera saber si la nueva version 1.46 realmente trae una mejora respecto al sonido especialmente en los graves, que suenan un poco embarrados, es decir si vale la pena la actualizacion ya que mi amp esta ok, o es solo solucion a problemas de bloqueo como dicen por aqui.?

asked 20 Dec 2021 at 04:30 PM

Enrique Ledezma
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2

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224

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Hello when I attempt to connect my Code 25 for a firmware update the device is not recognized. It says USB malfunction. I read a post that says I must use a midi compatible cable. Is there a particular way to identify if the cable is compatible or not. If I search the cables I find do not seem to have the proper connector. Thanks

asked 08 Dec 2021 at 01:09 PM

Bill Jones (1)
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5

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222

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When I use my marshall on the pc I get really strong buzzing when recording and hearing.

I tryed 3 different cables, and updated the firmware 3 times already.

I'm out of options, this turned to be a nightmare to me.

asked 27 Nov 2021 at 02:39 AM

Marcelo Vitor Pinheiro
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3

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264

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When I select the tuner the display only shows.  C : > | . I think the firmware is M1.1.

Any ideas? Thanks

 

asked 11 Nov 2021 at 09:24 AM

Bill Jones (1)
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1

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248

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My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.

On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.

After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.

FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.

Do you have any solutions?

asked 04 Nov 2021 at 02:15 PM

Gerry McIntosh
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1

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214

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The Marshall Code 50 I bought losses sound while in use. Turn the power on and off sometimes fixes it and also disconnecting it from the bluetooth device. However, recently I don't even connect a bluetooth device like my phone to avoid it, it still happens. Already tried installing the lates firmware, done factory reset, and still having this problem. I'm from the Philippines, the seller did not reply when I asked for assistance. I also don't know where I could bring it for technical support.

asked 04 Nov 2021 at 07:16 AM

Roger Brigido Lagatic
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