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I just got this head recently and installed the latest firmware update the other night (6/20/2019).   When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit.   In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid.  On the app, it shows the head detected but when I press on that I get a "Connection Rejected"  (You may only control amps you are already connected to for audio output) and there's no control over the head from the app.   Now several other times it syncs right up.  I'm at a loss though.  Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else.  The manual doesn't really reference Bluetooth that well.  I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.

So is it me?  Is it the gateway software?  Is it the head??   Help please?

asked 22 Jun 2019 at 05:32 PM

Kim Lubstorf
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After some more hunting and pecking, I discoved how to get the listings to appear in My Gateway. I had to make sure my phone was connected to my computer then went through MENU on the Gateway phone app. After logging in, the app hilighted SYNC and once pressed away it went. I then managed to sort accordingly and save. The app does what it is supposed to do so now I have no problems at this point. Again, why isn't this explained in a document or tutorial...? Programmers and suppliers cannot expect users to understand their thought process without some clue here or there.

Regards.

 

edited 25 Nov 2017 at 10:00 PM

Dave Duncan (57)

asked 25 Nov 2017 at 09:16 PM

Dave Duncan (57)
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