I own the Marshall CODE 100H and CODE 212 cabinet.

I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use.

The following are issues that I would like to see changed.

All references to the MY LIBRARY list are referring to the list below the MY GATEWAY List on the MY GATEWAY web page.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

This makes it very awkward to find a preset in the MY LIBRARY section. 

The MY LIBRARY section should be arranged by columns as well.

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

This makes it awkward to know which presets from the MY LIBRARY are used in the MY GATEWAY

I would suggest adding the MY GATEWAY preset number to the MY LIBRARY list as the indicator.

3) There is no indication in either list whether a preset has been Modified or is a Factory Preset 

(must copy to MY LIBRARY section below and then edit to know if it was changed-not as convenient as it could be if it was marked as Factory Preset or Modified in the list)

4) There is no way to compare presets in the MY GATEWAY list vs the same named preset in the MY LIBRARY list.

(And a preset can be changed in the mobile app or on the amp and synced to the web, 

but the change doesn’t get applied to the same named preset in the MY LIBRARY list,

so the MY LIBRARY presets become inconsistent with the same named preset in MY GATEWAY. 

And, there’s no indication that the same named preset in the MY GATEWAY list is now different from the MY LIBRARY version.

Must be constantly manually checking / updating the MY LIBRARY list.

There should either be a “Date Changed” field in the Edit Preset dialog box so you can know which one is the most recent, or

There should be a prompt or checkbox to update the MY LIBRARY preset as well.

There should be a way to select two presets and then select “Compare”.

The compare screen should highlight the differences.

5) Renaming a preset in the MY GATEWAY section doesn’t also rename it in the MY LIBRARY.

Requires either deletion of the preset in the MY GATEWAY list and re-addition of the renamed preset,

or edit same named preset in both lists.  There should be a prompt or checkbox to update the MY LIBRARY preset as well.

6) Multiple presets can be named the same thing but have different configurations (really bad idea!)

This makes it hard to know which one is the most up to date.

This should be prohibited.

Copying a preset to the Library should pop up a warning message that a preset with that name already exists, and ask to replace or rename it differently.

7) Preset settings can only be  viewed / edited in the MY LIBRARY section but not the MY GATEWAY section.  

This means that you have to copy a preset from the MY GATEWAY list to the MY LIBRARY section first.

Then hunt down where it went in the MY LIBRARY list in order to edit it, Edit it, and then copy it back to the MY GATEWAY list. 

That seems to be a lot more awkward than it ought to be. It should be possible to view or edit preset settings from either list.

8) It would be nice if a preset could be marked as a favorite.

9) It would be nice if all Factory Presets had audio preview samples.

10) It would be useful to have a way to record a short audio sample via bluetooth on the mobile app and then be able to save it automatically to SoundCloud and add the url to the preset.

11) Where do I find backing tracks for to use with the amp?

I recently purchased a CODE 25 and love it. In the Gateway app I see a different list of presets when connected via Bluetooth versus not. Any suggestions of how to correct? 

When not connected I can see presets like Purple Plexi and Sweet Jubilee. Would like to check them out.

Thank you.

Dear Sirs,

I believe it's time to give answers for who brought a amp from Marshall Code series. There's several issues to connect it with the app Gateway. What shall we do? Deliver the amps because we were never informed that there are problem connecting via bluetooth? maybe that's the solution because i can read issues about this since the very beggining... 

Hola. Puedo enlazar mi celular xiaomi redmi note 4 con el amplificador code50 y reproducir música desde mi celular. Pero no puedo enlazarlo desde la aplicación porque no me muestra ninguna opción del amplificador cuando voy al menú de la aplicación. 

Ya borre el caché y también la instalación nuevamente a la aplicación pero tengo el mismo problema. 

I have followed all of your steps and while my Code 100 pairs to my device, when I open the Marshall Gateway it never shows the code connected, nor does it give me the option inside the app to connect. I have uninstalled and unpaired multiple times with the same result.

Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

Thanks!

I have an ipad 6th Generation, and I am having trouble getting the gateway app to run.

I download the app, and when I open it I get the following:

Context 3d not available! possible reasons: wrong renderMode or Missing device support.

i have tried deleting and reinstalling the app, but I just get the same message. Tried on my wifes ipad, exactly the same.

The app runs on my iphone 6s with no problems.

please help!

brian

*****UPDATE :  PROBLEM SOLVED.  OR MORE CORRECTLY, NO PROBLEM TO BEGIN WITH.  APPARENTLY THIS IS NORMAL AS ALL OF THE PRESETS HAVE BEEN SAVED TO MY AMP.   NO REPLIES NECESSARY. THANKS! ****

Hello all,

I'm a new Code 50 owner and am just getting started.  I bought mine used from Guitar Center so I don't have the manual at hand and am running into an issue.    I have added a ton of user created presets to my library on the gateway page, and synched them to my android app.  When the app is connected to the amp I can see the presets when in gateway mode (blue dials).   

Here's the problem I'm having:  When I try to save the preset to the amp, I open the preset in the library, click on the arrow to the right, and put an x in the amp box.  When I click save however, the amp box unchecks and I'm back where I started.  

I'm not sure if this is a glitch or I'm missing a step somewhere.  Can anyone help me out?

Thanks much!

Mitch

Hi all,

I write small desktop app for CODE25.

Everything working except uploading whole preset into CODE.

This is sysex message which i sending into Amplifier to change active preset

sysex data=(0,33,21,127,127,127,114,2,0,68,101,97,116,104,32,83,121,109,98,111,108,105,99,32,50,32,32,0,75,55,20,40,50,1,1,0,25,50,25,1,12,30,0,0,50,50,0,50,0,0,0,0,50,50,50,1,2,35,25,30,20,1,0,75,75,1,7,1,2,3,4) time=0

what is wrong ?

thanks.

hello, sorry for my approximate english, i'm french .. I bought this little amp (code25). rather nice but I see a PB rather boring .....  if I use the quiet amp, in "standalone" mode without launching the app .... I am looking for a preset with the wheel, I play and hack the settings .... I finally my sound, cool , so I launch the gateway app to have a view of all parameters and can simply record ... and patrata, by launching the app, the amp starts on the preset number 1 and I lose all my settings from my preset precede ... rather boring. there is a solution so we can launch the app (after launching the amp, we do not necessarily launch the app all the time) without having a change of preset? thank you

Hi my problem is the Marshall gateway app not connecting Bluetooth to my amp I've paired successfully to my iPad but it only sometime connects to the amp does not connect automatically very frustrating I've deleted app several time still the same problems do you have a update to help regards Rob 

Has anyone any settings for Rory Gallagher or Derek Trucks Slide?

Je n'arrive plus a faire reconnaître mon téléphone dans l'appli gateway Marshall

Le téléphone se connecte via bluetooth mais l'appli ne me donne pas accès au réglage / pas de connection

Je ne plus piloter mon ampli avec le téléphone alors que cela fonctionnait parfaitement auparavant.

J'ai fait une mise a jour de l ampli par USB 

Quelqu'un rencontré le même problème ?

Merci pour votre réponse.

Éric.

I was having difficulty syncing my gateway app to my Marshall.com to add downloaded presets to my library. On the forums Marshal suggested doing a factory reset by holding the amp button down while restarting the amp. 
I did that. Now when I try to Bluetooth connect the gateway app and the amp I get this an error that says "connection rejected. You may only control amps you are already connected to for audio output". 
I have restarted the amp and phone but I keep getting the same error message. 

please advise on both this current problem as well as how to sync my gateway so that the downloaded presets get added to my gateway library. 

Hi,

I have a Nokia 6.1 running latest Android 9. Downloaded and installed app on sd card and it does not even start up, just a black screen.

Is the app not compatible with this phone and anroid version?

Can CODE 50 sync user presets  by iPhone app ?

I know the way by mac(chrome).

I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so  is there an App upgrade?

Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!

1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer

2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions

3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!

Fired up the Gateway app after upgrading my ipad to iPadOS 13.1.2 and I get a message "Context3d not available! Possible reasons: wrong renderMode or missing device support". Nothing happens after that. I have an ipad 6th generation.

This app is terrible ...cannot pair