Questions
Showing results 1 to 20 of 341
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Why does my library under my gateway have mutiple copies of patches that I downloaded?

 

Thanks

Dave Brown

Gateway patches

asked 01 Jul 2020 at 10:54 PM

David Brown
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24

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Hi All,

I'm using the Gateway app on an iPAD mini with the latest IOS.  What I can't get to work is the auto-rotate function (to view it "sideways" when my iPAD is on its stand).  Is this a Gateway app limitation?

Gateway iOS

asked 20 Jun 2020 at 04:14 PM

Paul Hinchman
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0

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26

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is there an apps for pc like an app for mobile phones like having an equalizer control?

 

Gateway

asked 19 Jun 2020 at 01:52 PM

GERALD ANTHONY TOMINES
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1

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48

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Hello, i bought Stanmore II with the Alexa app and when I ask her to connect to spotify she replies that she is not support it. I have followed all the nessecary procedures but it doesn't work.

 

Gateway

asked 01 Jun 2020 at 08:46 PM

Filippos sevdalis
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2

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81

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Why in my "My Gateway" tab, in the list of presets on the left (from 00 to 50) there is the gear symbol for the changes of the presets, but in the list on the right there is not? (from 51 to 99) I cannot copy the presets from the list on the right to My Library without that command !!

Gateway Presets mylibrary

edited 01 Jun 2020 at 04:04 PM

Giuseppe CANNETIELLO

asked 31 May 2020 at 09:48 AM

Giuseppe CANNETIELLO
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1

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68

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I dont know why you removed the feature of turning off the standby mode. It was a terrible decision. We need smart devices and not dumb ones. You really expect me to press a button on the speaker every time I use it after 20 minutes? Please update the app and firmware so we can enable turning off this stupid feature.

Gateway Speaker Firmware

asked 25 May 2020 at 11:17 AM

Jake Ritter (1)
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1

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40

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Context3D not available!  Possible reason: wrong renderMode or missing device support."  
tried everything but the gateway app is off the air.  Any suggestions?
deleted and reinstalled about 5 times .. no go.

Gateway

asked 23 May 2020 at 08:18 PM

Tim Coleman
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2

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96

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Dear Marshall-Team,

just bought a code 25. I wanted to pair the code 25 with my IPhone X and the gateway app, but it doesn´t work.

The Phone is connected to the code 25 via bluetooth, but the gateway app is installed successfully, but doesn´t recognise the code 25 to pair.

I´ve already tried all recommended troubleshootings without success.

Could you please give me any further help.

Thank you in advance.

Kind regards

Oliver

CODE Gateway Bluetooth iOS

asked 22 May 2020 at 07:43 AM

Oliver Blatz
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1

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140

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Hi,

I just bought Stanmore 2, I can link it via Bluetooth to my iPhone 11 Pro just fine, but it just won't play anything. When I start playing any music in the iOS player, it just plays it via the iPhone speakers, not via Stanmore 2. I have tried "forgetting device", "manaully restarting" it by clicking the proper buttons as it says on your website. Even when I play music in the iOs player, the player in the Marshall app is empty and nothing is happening.

The only time it appeared to work was on my laptop, when both the speaker and laptop were muted and I moved the volume on Stanmore 2. The same however didn't work for either my PC or my iPhone. And both my PC and my laptop say that the speaker has "0 % battery". It wouldn't even firstly work on my laptop, only half an hour later.

So what the hell is going on? Do I have a faulty model? The speaker cost almost 350 USD, I wouldn't expect such problems. Could you please advise me what to do?

Thank you.

Best,

Jakub Doležal

Gateway Bluetooth iOS Speaker

asked 21 May 2020 at 06:42 PM

Jakub Doležal
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1

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48

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I have an iPhone 11 with the latest updates from Apple.  When I attempt to install the Marshall Gateway app on my phone the following error message appears:

"Context3D not available!  Possible reason: wrong renderMode or missing device support."  

How can I fix this?

Update:  I followed the instructions to ensure the app was not running in the background, uninstalled, reinstalled and it works!

Cheers 

Gateway iOS

edited 02 Jun 2020 at 04:02 PM

Millard Norris

asked 17 May 2020 at 05:36 PM

Millard Norris
0

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1

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57

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Hi

Can anyone give me the standard plexi settings please. I have adj mine so much i just want to reset it to factory Plexi. The marshall app has so many user presets on it now its got beyond a joke trying to find anything, and its in no order!. Thanks in advance

Gateway Presets Plexi

asked 13 May 2020 at 07:40 AM

martin jones
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1

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97

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I can't get the phone app and code 100 amp to connect. bluetooth does connect but the app will not show or allow to connect thus make the app unsuable. i have redownload app manty time. reconnected phone many times. amp is up to date firmware. i have had the app working fine and connected in the past.but now no matter how many redownloads, resets and starting fresh i can longer connect with the app to control it. i have been through every setting and all combinations on connecting updatig reseting and nothing seems to work. need help please. thank you.

CODE Gateway Bluetooth Firmware

asked 11 May 2020 at 03:31 PM

shawn isaac
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2

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81

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Hi all,

Along with a number of people on here it seems, I am having trouble with the Marshall Gateway App, which won't seem to connect to my Code 50 amp.

It worked first time round when I set it up, but now, a couple of weeks later, it won't connect. The phone says its connected and I can play music through it (when playing You Tube it comes out of the amp) but the gateway app says its not connected.

Unlike a few people on here, I can scan for amps and click the connect button, but with my phone sat on the amp, it just says 'connecting..." forever and ever and it doesn't. Why??!!

I've tried unconnecting and reconnecting the app on my phone as is recommended and switching the amp on and off but no joy.

Can anyone help and has anybody else had the same problem and managed to fix it?

Many thanks 

Craig 

CODE Gateway iOS

edited 02 May 2020 at 12:08 PM

Craig Gravil

asked 02 May 2020 at 12:05 PM

Craig Gravil
1

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0

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290

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I know GATEWAY is available for iOS. How is iPadOS?

Does it work on iPadOS without problem?

Gateway iPadOS

asked 29 Apr 2020 at 06:52 AM

Morimasa Matsuda (1)
1

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1

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155

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Guys - 

You need to get someone to fix the Bluetooth capabilities with this product line, like, yesterday. I updated the firmware yesterday, which was extremely difficult to do in the first place, uninstalled / reinstalled the Gateway app today, and still cannot connect to the amp except via my phone's native Bluetooth options to use it as a speaker. I am running ios 13.3.1.

I've scoured your web site, I've watched your videos, I've been all over Google and Youtube, and I am nowhere. In addition, I'm legitimately concerned by other reviews that the amp is simply not going to sound as good given I've updated the firmware. Will post again if that's the case. 

I will see if I can push new presets to the amp via a hard connection to my PC, but you need to do serious damage control on this product line considering your leading selling point has proven to not work as intended, if at all. 

Gateway Bluetooth iOS Presets Firmware

asked 16 Apr 2020 at 03:43 PM

Mike Hoye (1)
1

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0

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83

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For all you that have issues connecting amp with Gateway app (even though it's connected to your phone already) clear out all of your old bluetooth pairings (headphones, portable speakers, etc..).   That worked for me after screwing around for 30 min.  

Gateway Bluetooth

asked 13 Apr 2020 at 09:37 AM

indy jonz (2)
0

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1

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94

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asked 29 Mar 2020 at 03:39 PM

Victor Lee
0

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1

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76

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Thank you,But it won't work witht he bigger table I just bought. I don't know why, the new tablet has better specs. Thank you!

Gateway

asked 16 Mar 2020 at 07:10 PM

Edward Leverich
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1

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117

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Boa tarde pessoal.

Tenho o code 25 e ele não está conectando com o app Gateway. Ele conecta no blutooth do celular mas no app não. Alguém mais com esse problema? Se sim, como resolveram?

CODE Gateway

asked 06 Mar 2020 at 05:03 PM

Carlos Eduardo Silva da Costa
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3

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147

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My gateway app starting crashing today on start up. I launch the APP and a few seconds after opening, it just closes on it's on. help!

Gateway iOS

asked 27 Feb 2020 at 02:47 AM

Joe Peck
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