Forum Questions - my.marshall.com

Issues about my gateway and need suggestions for Improvement

Hello everyone, I own the Marshall CODE 100H and CODE 212 cabinet.I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use. The following are issues that I would like to see changed.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

?

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

edited 07 May 2021 at 12:13 PM

asked 07 May 2021 at 11:50 AM

Marshall code100 H (MCU v1.44 - BT v3.2) - troubleshooting

Hello everyone from Portugal,

I hope you guys are safe and keeping up. Proud of another Marshall product, adding to the existing Haze 40 and the pre JMP-1, the CODE 100H. I am still going thru the details of every aspect of the digital architecture, but some do seem permanent and require your support:

1. Each saved preset will freeze the unit, muting sound, disabling "preset" knob, only mitigated by turning off and on the unit. Actually this will happen exactly the same way if I'm using the app to save the preset.

2. If by chance the app is not detecting/recognizing the amp (after previous sync's), the only way to enable this is to shut down the app and turn it back on again.

3. When the unit is ON and the volume is 0, there is a clear hum coming from the speakers. This hum is non existing when using the headphones. I am using the original cabinet cable supplied.

4. My understanding of the CAB feature, is that it should be "on", if using the DAW or headphones, and OFF when connected to a cabinet (I'm using CODE 212 btw and enjoying it). Why all the presets are factory saved with CAB "on"?

The unit was bought with the 1.44 version already installed. I have not tried yet to reinstall anything. I am using Mac, with no Windows sw.

Thanks for the support,

Pedro

(cc to servicedesk@marshall.com)

CODE Gateway Presets Cabinet Mac USB

asked 02 Apr 2021 at 08:19 AM

Gateway Playback feature

On the Gateway app I can playback very little music. I can easily play music with iTunes (Bluetooth) but I am referring to using the playback feature. I have tried to playback 50-60 songs, some of it is purchased but all of it is downloaded. Why do only certain songs work. This is a huge issue for me and one of the main reasons I bought the Code 100H and 212 cabinet.

CODE Gateway Bluetooth Cabinet

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edited 07 May 2021 at 12:13 PM

asked 07 May 2021 at 11:50 AM

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asked 02 Apr 2021 at 08:19 AM

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asked 03 Sep 2020 at 01:45 AM