I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download.
It’s very frustrating, Marshall or any support appreciated.
Hi. Is there anyway of Marshall making a low watt emulated preamp such as the dsl 1 for the code. I was wondering if this would make my code 25 a more useable bedroom amp as at the moment even adjusting levels in app its hard to achieve usable evening sound levels.
Thought I'd share what finally worked for me to get my CODE amp to connect to the gateway app.
I had tried literally everything, unpaired the amp, reinstalled gateway about 10,000 times, used 3 different devices. All with no success.
Until I tried this:
This worked for a Samsung Galaxy S2 tablet, but I suspect it would probably work with any device.
1. Uninstall gateway from your device
2. Unpair every single device you have paired with your device through your bluetooth settings.
3. Clear your bluetooth cache and data. On an Android device this is located in App Manager/System apps (to show system apps you might have to click the 3-dot symbol on top right of settings screen)/Bluetooth/Clear cache and data
4. Restart your device
5. Re-Install Gateway app
6. Pair AMP with device via bluetooth
7. Open Gateway app, and hopefully, you'll see your CODE amp has finally connected.
The key here is to unpair all bluetooth devices and clear bluetooth cache through your phone's settings.
Credit to Cris Lebrun who shared this solution elsewhere in the forum. It was kinda hidden so I thought i'd make a separate thread for it.
Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.
Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.
I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.
UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it.
The iOS Gateway app was unable to connect to my CODE 50 even though my MacBook Pro is connected via bluetooth, so I did a factory reset and then tried to do a firmware update. The first part of the firmware update (1.44) appeared to install correctly. Next I saw a DSP update and tried to apply that update. In the middle of the DSP update, I received an error message to the effect that the update failed and I should power off & on my computer/device. I powered my Mac off & on, but the CODE 50 shows a progress indicator (about 20%) and says "DO NOT SWITCH OFF."
I tried to reinstall the firmware/DSP update, but this time the update process would not even begin. I suspect the problem is the frozen progress indicator and whatever ongoing or frozen process is causing the "DO NOT SWITCH OFF" message.
Othe than ignoring the warning on the CODE 50 and powering it off & on, I don't see what else I can do. Is there a way to abort the ongoing or frozen process without turning the CODE off.
What should I do?
After have all try, can you tell me wich phone are you sure that turns right with Getaway ?
Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections. On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?
What cable does someone use to hook up their ipad to a Code 50? it would a lightning to a ???
And why does one need a cable to hook up to the Code? if the Code is synched via blutooth then anyhting on the APP, such as updates or presets, should also be able to get tot he Code via the blutooth and not need a cable. Could this be a glitch on Marshall's end or they just never programmed it into the software to do it. Seems like an oversight, no?
Thanks for any help anyone can give,
I have had my code 25 for about 6 months and for a while now, everytime I connect my phone and edit in the gateway app the preset freezes and I cannot change anything or change the preset. On the phone it says I am changing but there is no actual changes happening. On the little orange screen on the actual amp it stays on that preset even if I twist the knob to change preset but can still play and change volume.
TodayI was getting sick of it and looked up if there are updates for the amp and there are, which I then went and installed the latest firmware update. But now when I turn on the amp it shows that it's on and shows the preset but stays frozen and will not play sound at all. Is the amp done or can it be fixed?
I try all suggestions in FAQ Support until "Last resort" But ..... nothing, I can't see the CONNECTED red button.
I just notices this now. Im using a code 25. I have updated the firmware of the amp to 1.44. I also have updated the gateway 1.5.5. May phone connecting to the amp. But the gateway app is not connecting to the amp. Im using a galaxy note 9.
Any help please.
I just bought a CODE 100 combo. Bluetooth audio is pairing just fine but the app never finds or connects to my CODE!
I tried everything, i even uninstalled the app rebooted the phone and started from scratch following your guide but still no luck.
Galaxy s9+ up to date CODE firmware 1.44 and gateway app 1.5.5
Fix this please
Hey you guys ! Still loving my Code, for light rehearsals and mostly direct into my recorder! Any chance of Gateway for Windows PCs? I dig using my Code direct to my computer Studio, and it would be cool to have the Gateway on the big screen as well! Just wondering.
after correctly updating the CODE AMP and the Gateway, the connection is still wrong, I had hope with the last update but it has not helped me at all.
he version of android that I use is ANDROID 9, with the phone Galaxy J6 + ..... I do not understand where the problem may be.
I would appreciate Marshall's help in correcting this problem, they have already contacted me for a long time but the guidelines were erroneous from the beginning.
Thanks for all.
Can I save downloaded user presets to my footswitch and how???
Using the Code 50
Running V1.43 firmware.
I have followed all instructions and can not get the iPad 6 to connect in Gateway app.
It, however "pairs" just fine Bluetooth wise on the iPad 6!
AND Gateway works well on my iPhone 5, switches presets and everything.
So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.
Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.
Then I reinstalled and paired the "9th" time, and it worked!!!!
I can turn the 100 Code head amp off, and back on and it still connects.
I'm glad it works now, but I dunno what I did differently.
Hi, since the latest update of the Gateaway app a couple of days ago it has stopped working entirely on my phone (Huwawei P20) and now I can't use it in any way, shape or form to control my Code 50.
When I open the app, at first I see a flicker of how it should look (or used to) and then the screen changes immediately to almost blank with a couple of small coloured areas on and nothing else, nothing to click on, no words or other symbols.
Please can you let me know when a fix will be available as I believe lots of other users too are having the same problem since this latest update went out.
I just bought a Marshall Code100C from the Sweetwater sale.
Anyways I have 2 older Amdroid phone and NONE can get the Code Gateway App.
But my Newest LG Android phone can download the Marshall Gateway App and install it.
Problem is when I turn on the Code 100C and Turn on The Gateway App on my Android phone
it does NOT find the Marshall 100C and I downloaded the Newest Firmware for the Marshall 100C.
What can be my problem?.Thanks allllll....JT
I just got this head recently and installed the latest firmware update the other night (6/20/2019). When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit. In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid. On the app, it shows the head detected but when I press on that I get a "Connection Rejected" (You may only control amps you are already connected to for audio output) and there's no control over the head from the app. Now several other times it syncs right up. I'm at a loss though. Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else. The manual doesn't really reference Bluetooth that well. I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.
So is it me? Is it the gateway software? Is it the head?? Help please?
It took more than a year, but still!
Finally the annoying Bluetooth problem is fixed!
The amp turns on Bluetooth after power on, reconnects to the smartphone automatically without manual pairing and the application works fine (there's some problem with application scaling on LG G7 due to screen resolution, but I can live with that).
Thank you for this update, Marshall!
Even if the process was soooo slow that the 1-year warranty ended, it's good to know that you didn't abandon this product :)
Honestly I thought that we won't get any updates and I was surprised to see the Gateway application update and checked the forum just in case.