After a "successful" installation or re-installation, the amp itself says its still on vers. 1.11. I've been having loads of problems with my amp, and was hoping this could be an easy fix. I can't control the settings from the actual knobs on the amp, I can't connect the amp to the app, and the sound quality is thin and lacking... I was really excited to own a Marshall. Now, not so much. Not very impressed. Neither the AMP nor the APP works like any of the demo videos state. Super frustrating. Please help.
1) Bought Code new, when released, USB port was loose and wont connect. Cant do Firmware or recording via USB. How to get service?
got at Guitar Center San Mateo Ca. When first released, hadn't ever really used USB, but realizzed it is messed up, like port is disconnected or broken. USB is wiggles and no connection.
2) Cant get Gateway to Recognize tye Amp while BT stream audio okay. tried all steps from this site cleared phone and cache, removed and reinstalled, no diifference. Multiple versions of Android. 5 to 8.