Questions
Showing results 1 to 20 of 75
0

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Dear all,

I am experiencing some trouble with my Minor II headphones, as they do not connect anymore. Tried to pair them again, but they do not appear on my iPhone (7).... when switching on, the white light constantly flashes to green, but I cannot find any info about a green light.

So my iPhone as well as my wife's iPhone do not show the device in the bluetooth menu when the Minor II is in pairing mode. I also can not find anything on the web about a green light? 
 
Support only answered with standard message, so maybe someone else has any suggestion?
 
Thx / Nik
Bluetooth iOS pairing minor

asked 18 Aug 2019 at 09:54 AM

Nik Frohnau
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1

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40

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Hello All,

What cable does someone use to hook up their ipad to a Code 50? it would a lightning to a ???

And why does one need a cable to  hook up to the Code? if the Code is synched via blutooth then anyhting on the APP, such as updates or presets, should also be able to get tot he Code via the blutooth and not need a cable. Could this be a glitch on Marshall's end or  they just never programmed it into the software to do it. Seems like an oversight, no? 

 

Thanks for any help anyone can give,

Lou

CODE Gateway iOS Presets

asked 15 Aug 2019 at 06:42 PM

Louis Cernilli
0

votes

6

answers

113

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I try all suggestions in FAQ Support until "Last resort" But ..... nothing, I can't see the CONNECTED red button.

CODE Gateway iOS

asked 07 Aug 2019 at 04:50 PM

Vincent Aldea
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2

answers

85

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I’m looking into getting a new IPad and I was curious if I can use GarageBand as my software and record direct from the USB port on my Marshall code 25 to record? Or should I spend the money for a new Mac book or Mac laptop will either of those work?

CODE iOS Mac USB

asked 09 Jul 2019 at 10:48 AM

Raymond Bell
0

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0

answers

65

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Running V1.43 firmware.

I have followed all instructions and can not get the iPad 6 to connect in Gateway app.

It, however "pairs" just fine Bluetooth wise on the iPad 6! 

AND Gateway works well on my iPhone 5, switches presets and everything.

So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.

 

Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.  

 

Then I reinstalled and paired the "9th" time, and it worked!!!!

I can turn the 100 Code head amp off, and back on and it still connects.

 

I'm glad it works now, but I dunno what I did differently.

 

 

 

 

 

 

CODE Gateway Bluetooth iOS Presets

edited 02 Jul 2019 at 06:24 PM

Michael Howell

asked 02 Jul 2019 at 04:17 PM

Michael Howell
0

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1

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87

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I just got this head recently and installed the latest firmware update the other night (6/20/2019).   When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit.   In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid.  On the app, it shows the head detected but when I press on that I get a "Connection Rejected"  (You may only control amps you are already connected to for audio output) and there's no control over the head from the app.   Now several other times it syncs right up.  I'm at a loss though.  Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else.  The manual doesn't really reference Bluetooth that well.  I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.

So is it me?  Is it the gateway software?  Is it the head??   Help please?

CODE Gateway Bluetooth iOS Manual Firmware

asked 22 Jun 2019 at 05:32 PM

Kim Lubstorf
0

votes

1

answer

81

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On my Android device Samsung Galaxy 8+, Software version G955USQU5DSDA.  The Gateway crashes whenever I attempt to import music.

On my iPad Pro  (9.7-inch), Software version 12.3.1,  The Gateway refuses to load music.

Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)? 

I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?

 

 

 

CODE Gateway iOS Android USB

edited 28 Jun 2019 at 07:10 PM

James R Jacobsen

asked 12 Jun 2019 at 10:40 PM

James R Jacobsen
0

votes

1

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67

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Hi,

when will  you solve gateway app problems ? we've all been waiting for 3 years and a half !

You can't hide behind "it's on Apple because ios evolved" !!

Of course, it evolves, that's the way things do. And as soon you enter apps world you will have to make Gateway do the same; it's obvious, and i'm pretty sure you're not so naive.

So, please stop relying on your brand, and release a new Gateway version to fix all those bugs.

Or, make Gateway opensource, and we will do it for you.

Stephane

 

Marshall Gateway last releases :

20 dec 2016

16 june 2016

21 jan 2016

 

Fender tone last releases :

6 jun 2019

14 mar 2019

12 fev 2019

14 sep 2018

....

Do you want us to switch from Marshall to Fender ? Such a bad experience with Code is leading us to.

Gateway iOS

edited 12 Jun 2019 at 07:18 AM

stephane ciceron

asked 12 Jun 2019 at 07:12 AM

stephane ciceron
0

votes

1

answer

110

views

I can get the Marshall CODE 50 to connect but not pair with the Iphone?

CODE iOS

asked 06 Jun 2019 at 02:50 AM

Brian Piccolo
0

votes

3

answers

130

views

I’ve just purchased a code 100 head, it great apart from the Bluetooth doesn’t seem to work. I stRt the pairing process, the blue light flashes on the amp and displays the Bluetooth code. But I don’t get any new devices to pair with on my phone or iPad, any other devices I pair with show up instantly. It feels like the Bluetooth module either faulty or nor present. I saw someone with a similar issue that said their module was no physically connected, does anyone have any more information on this or suggestions?

CODE Bluetooth iOS

asked 25 May 2019 at 11:46 PM

Ray Pering (11)
0

votes

2

answers

198

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I'm a beginner. I've experiemented with all the presets of my CODE50. It's an amazing amp/speaker combo. However, I would like to have a better understanding of what the switch and 4 knobs do on my Epiphone Les Paul, apart from all the amazing things that the CODE50 can do. This would seem to require that I set the CODE50 to work as a "pure amplifier," solely increasing the volume of the guitar output, without adding any effects to modify/model its output. Can I achieve this by doing the following using the iPhone app?

Turn to Pedal 1 preset (and not use a pedal)

Keep Pre-Amp at Natural

Turn Power-Amp and Cabinet off

Turn all FX off

Anything else?

Gateway iOS Presets Cabinet

asked 30 Apr 2019 at 02:26 AM

Jim Marshall (12)
3

votes

1

answer

202

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First pairing is OK but after a restart NEVER the Blue Light goes on and, its clear,  no auto reconnect.What is the Problem?Please Fix It!

I use iphone 6s ,  ipad Air,  Samsung J5 and a old Samsung Node.NO Device works. (Android and iOS)

From my Point of View the Code 25 is the Problem not the Devices, because Bluetooth goes not ON if you turn the Code ON.

Please ask me its a Bug and you can FIX it with a new Bluetoot Version or is a Hardware Problem and you cant fix it.

Many Customers waiting for a Fix over 1 Year!!!!

I have the Code 25 just one Day and update the newest FW via Crome with my Mac.

If you cant fix the Problem i send the Amp back to the Dealer in Germany and get my Money Back.

I have a lot Amps from Marshall (like Slash Sounds) but this is a shame.

 

 

 

CODE Bluetooth iOS Android Mac

asked 11 Apr 2019 at 11:01 PM

Roman Binder (3)
0

votes

1

answer

207

views

Hey, Marshall! I connect my iPhone 8+ with my 100H without any problems. I’d like to dedicate a cheap tablet to it, in order to have a bigger screen and touch controls, and mount it to my mic stand. Does the Amazon Kindle Fire Tablet work with the gateway app? I know iOS and Android are compatible. What about Fire OS, or whatever it is that Amazon runs? Thanks for answers. 

CODE Gateway iOS Android

asked 28 Mar 2019 at 01:17 AM

Mark Solis (2)
0

votes

5

answers

198

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hi support

why do not you solve this problem???

my hardware:

Iphone X, iOS 12.1.4

Ipad Pro, iOS 12.1.4

Marshall Code 25, Firmware 1.4.1, date of purchase 12.03.2019

CODE Bluetooth iOS Firmware

edited 22 Mar 2019 at 10:31 AM

Jens Lubo (2)

asked 22 Mar 2019 at 09:58 AM

Jens Lubo (2)
0

votes

1

answer

150

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Hi all,

 

Just purchased a CODE 50 and am very pleased with the purchase, great modeling amp. However, I downloaded the Gateway app and any changes I am making on the my.marshall.com website do not seem to be syncing with the app. I added new presets from the user presets section but the change does not show up on my app (old preset I had is still there and not replaced). Also, now I have duplicates of several presets! No idea why. Every preset from 51 on is duplicated so now my list of presets is up to 148. What gives?? How do I correct these issues or are these known issues? 

I am using an iphone8 with iOS 12.1.4

Any help would be much appreciated and let me know if I am doing anything wrong. Thanks.

 

Jared

CODE Gateway iOS Presets

asked 05 Mar 2019 at 04:43 PM

Jared Wasser
0

votes

2

answers

201

views

I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp,  and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance. 

 

CODE Gateway Bluetooth iOS Presets

asked 24 Feb 2019 at 04:49 AM

Ron DeMartino
3

votes

2

answers

260

views

I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

 

CODE Bluetooth iOS Mac Firmware

asked 31 Jan 2019 at 11:33 AM

alexandre fabro (3)
0

votes

0

answers

93

views

Hi, I'd installed the Marshall Gateway app at my iPod Touch 4G 32GB with iOS 6.1.6. and the app everytime closed a few seconds after starting. Whats the matter? ... No problems with bluetooth connection to my Marshall Code 25 for music listening. Please help me! - Thanks.

CODE Gateway Bluetooth iOS

asked 13 Jan 2019 at 03:05 PM

Udo Hertweck
0

votes

1

answer

136

views

Hi, I have a problem with my Marshall Major II bluetooth, because all the time while using the microphone from the headphones the sound from that is very unclear. It's not depended on the system, it happens on Mac, Windows, iOS etc.

Bluetooth iOS Mac Marshall Major II bluetooth

asked 01 Jan 2019 at 11:58 PM

k sal
0

votes

6

answers

335

views

Gateway app working well except for playback. It crashes every time I tap to load a track. I have a purchased song (from iTunes) ready to go. Am I missing something?  Apple iPhone 8+ and Code 50 

CODE Gateway iOS

asked 31 Dec 2018 at 01:28 PM

chris adams
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