Questions
Showing results 1 to 20 of 155
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"Context3D not available! Possible reasons: wrong renderMode or missing device support" error message on iPhone 11. All I see when I open the app is a red bar with the error message in white letters.  Any idea how to fix this?

asked 02 Jan 2022 at 04:14 AM

Michael Dionne
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Hello All,

I have recently received the Marshall Acton 2 speaker which has a very good sound and design.

However it works only on my IOS phone, under Windows 10, I can pair the device but get's a message of battery low and cannot choose it as speaker.

Can you help me? 10.0.0.0.1 192.168.10.1 192.168.10.1

edited 26 Dec 2021 at 01:38 AM

Montell Daly

asked 18 Dec 2021 at 12:04 PM

Montell Daly
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2

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84

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Hy folks!!.

I just bought a marshall code 25, and when installing the marshall gateway app on mu iphone 12 (ios 14.8.1), and open app i get the following error: "context3D  not available!  Possible reason: wrongrendermode or missing devicr suport. " and it does not work. What I can do?

asked 29 Nov 2021 at 03:16 PM

Victor Herrero
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Hi there, just purchaced a Code 50, installed the Gateway app for iPad. All working a treat, eccept that if I am connected to the Amp via bluetooth, I am getting all the keypad sounds through the amp, also incoming messages, email notifications and phone calls. is there a way of stopping this????

asked 14 Nov 2021 at 08:16 PM

Christopher Read
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Hello. I recently bout the CODE 50 and it's great, but the gateway is pretty much useless for me. I have tried pretty much everything and it still will not connect to my iPhone 11 pro max. I have had friends try the app and it works fine on their phone, but when it comes to mine, nothing! Really love the amp and would like the bluetooth to work from my phone so i can adjust with ease. Not the end of the world, but it is advertised that you can control everything from your phone so that's what i would like to do. Any solutions? Thanks.

asked 20 Oct 2021 at 11:15 PM

Gabriel Loza
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Update to below- The iPhone 11 IOS 15.02 update fixed my issues. The app is working properly now & I'm very happy.
____________________________________________________I had a fault code & couldn't connect Gateway to my Code 50 a few months ago when I purchased it. I tried deleting the app to reload but when I reloaded, it was only accessible via the App Store & wouldn't appear on my Home Screen. I could connect for awhile. Recently it seems since the IOS 15 update to my phone, it no longer connects manually or automatically to my Code 50. The app is useless to me. I've search for an alternate app from another source that is compatible with the Code 50 but there doesn't appear to be one. The Gateway app and Bluetooth connectivity heavily influenced my purchase decision. If I had known the app was useless and I would have to physically go to the amp and try to dial in each sound, I would have just bought a fender. I really feel you should take my amp back if you can't correct the problem. 

edited 15 Oct 2021 at 01:05 PM

Eric Blomquist

asked 11 Oct 2021 at 02:26 AM

Eric Blomquist
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Bought a marshall acton II today and I'm unable to play music from my phone on it. It does not show on airplay either while connected on app. I suspect it's broken on ios15. Hope it gets fixed soon or Im requesting a refund as right now it's just standing as decoration. 

asked 09 Oct 2021 at 01:56 PM

Alexandre Freitas
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Hi everyone.

Since iOS does not support AptX I was curious what codec is used when I connect my iphone (12 pro) to my Stanmore. 

Turns out it uses SBC. By any mean it is not the end of the world, tho now I'm wondering if I have a malfuctioning BT module. 

 

 

asked 06 Oct 2021 at 09:00 PM

Nikita Yakovlev
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215

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Hi!
Just bought a Marshall emberton. I did connect the speaker to my iPhone (iOS 14.7.1). It starts playing but after 10 or 15 seconds it loses the connection and the bluetooth lighy on the speaker starts flashing.

Can you help me, please?

Thank you!

asked 02 Sep 2021 at 03:08 PM

João Picado
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2

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While using the Marshall Gateway App on my iPhone 7 or SE (I'm assuming this happens on other iPhone models as well),  the "Playback" page automatically defaults to "Apple Music" when I want to add tracks to jam to with my Code 50 amplifier. 

My question for Marshall Support is: Can you make the iPhone Gateway App allow selections of tracks from locations other than "Apple Music" on the "Playback" page?

It would be great to be able to select tracks from my other files like "One Drive" or "Files".  Your competitors like the Boss GT-1 and the Spark 40 allow tracks to be added from ANY location when using their jam-along features. Limiting your choice to "Apple Music" really limits the jam-along experience on your app.

Thank you for considering making this useful update to your iPhone app.

asked 20 Jul 2021 at 12:07 AM

Kevin Towns (31)
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1

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149

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Hy

I uninstalled the gateway application on my iphone because it did not work well, I reinstalled it and on the screen it tells me
( Context 3D not available posssible reason wrong render mode or missing device support ), Could you help me?

asked 19 Jul 2021 at 03:42 PM

Luis Yurzola
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0

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159

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I recently picked up a CODE 100 amp and plugged it into my macbook to try to record using GarageBand. The program recognised the amp so I set both input and output to CODE and was not getting any sound, not even the metronome. Eventually after thinking about it I realized that output was set to CODE so I turned up my master volume (had it all the way down because I wanted to hear the laptop not the amp), and all of the sound including the metronome were coming through the amp speakers. Then I figured out that I could get audio out of the laptop by changing the output to Built in output. Now I am having the same issue on the iPad and can't figure it out. I have a Camera adapter that allows me to plug USB into the iPad. When I connect it, the iPad recognizes it and asks if I want to turn monitoring on, I do. All of the sound, previously recorded tracks, metronome all of it come through the amp speakers. I want the monitoring to output to the iPad speakers, but I cannot find the setting to accomplish such a thing. Any Help would be greatly appreciated, thanks.

asked 24 Jun 2021 at 04:04 PM

Ryan Salge
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1

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169

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Hi, I tried to install mygateway app into my iphone X. It was successfully installed but I could not open the app. It shows error message in the phone screen.

Can you please help. Thanks

asked 12 Jun 2021 at 01:49 AM

Abdul Halik
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3

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274

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My new Code 50 Amp won't connect to my iPad. They are paired via Bluetooth, and Gateway detects the amp. When it tries to connect, it perpetually displays 'Connecting........'

What am I missing?

asked 06 Jun 2021 at 09:08 PM

GRAEME JOHNSON
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2

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806

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Dear All,

I have recently received the Marshall Acton 2 speaker which has a very good sound and design!

However it works only on my IOS phone, under Windows 10, I can pair the device but get's a message of battery low and cannot choose it as speaker.

Any tip or help?

I reset the bluetooth already a few times

BR Martie

asked 21 May 2021 at 09:35 AM

Martie Janssen
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1

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235

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Hey Fellow Marshall Code enthusiast...As most of you are. I like to use all the features of my equipment hence the Marshall gateway. The short is after months of not getting it to connect to my iPhone I thought let me try the Gateway on my iPad Mini 2?? Aha it works...So the iPad is using iOS 12.5.2 and my iPhone uses iOS 14.4.2. I always keep any of my software up to date with rare exceptions..So it seems the problem is with the Gateway and the newer iOS? So maybe the gateway needs to be updated to work with the latest iOS? Hope this helps?

asked 02 May 2021 at 01:27 PM

Steve DeChurch
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1

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258

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Looks fine on the My.Marshal site, but not within the app.

asked 02 May 2021 at 11:58 AM

Greg Jankowski
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1

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300

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I have successfully saved presets to my iPhone and can play them using the bluetooth pairing.

What is the best way to permanently transfer or sync them from the iPhone to my Code 50 amp? 

asked 14 Apr 2021 at 03:03 PM

Cliff Wilkins
1

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1

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374

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My Stanmore 2 speaker keeps turning off & back on again (sound plays and indicator lights go on & off) when playing vinyl through the RCA or AUX. Very annoying. No problem when playing on Bluetooth through my iPhone. Any ideas please?

asked 21 Mar 2021 at 08:10 PM

Nick Bowers (1)
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2

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343

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Hiya, I have the Code 25 Amp and have for the last couple of years. I have recently updated my phone to an Iphone 12 pro.  

The Gateway App has installed on my phone. My setting are saying the Code 25 is connected via bluetooth, but the Code 25 and the Gateway App are not connecting. 

I have removed the Gateway App from my phone and re-installed it as advised and have re-connected the Bluetooth from the phone to the Amp once again as advised. 

I try to scan for the amp but it will not connect via the bluetooth.

Can you please help with a solution. 

Thank you. 

 

asked 03 Mar 2021 at 12:37 PM

robert simons
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