Questions
Showing results 1 to 20 of 64
2

votes

2

answers

48

views

First pairing is OK but after a restart NEVER the Blue Light goes on and, its clear,  no auto reconnect.What is the Problem?Please Fix It!

I use iphone 6s ,  ipad Air,  Samsung J5 and a old Samsung Node.NO Device works. (Android and iOS)

From my Point of View the Code 25 is the Problem not the Devices, because Bluetooth goes not ON if you turn the Code ON.

Please ask me its a Bug and you can FIX it with a new Bluetoot Version or is a Hardware Problem and you cant fix it.

Many Customers waiting for a Fix over 1 Year!!!!

I have the Code 25 just one Day and update the newest FW via Crome with my Mac.

If you cant fix the Problem i send the Amp back to the Dealer in Germany and get my Money Back.

I have a lot Amps from Marshall (like Slash Sounds) but this is a shame.

 

 

 

CODE Bluetooth iOS Android Mac

asked 11 Apr 2019 at 11:01 PM

Roman Binder (2)
0

votes

1

answer

75

views

Hey, Marshall! I connect my iPhone 8+ with my 100H without any problems. I’d like to dedicate a cheap tablet to it, in order to have a bigger screen and touch controls, and mount it to my mic stand. Does the Amazon Kindle Fire Tablet work with the gateway app? I know iOS and Android are compatible. What about Fire OS, or whatever it is that Amazon runs? Thanks for answers. 

CODE Gateway iOS Android

asked 28 Mar 2019 at 01:17 AM

Mark Solis (2)
0

votes

4

answers

107

views

hi support

why do not you solve this problem???

my hardware:

Iphone X, iOS 12.1.4

Ipad Pro, iOS 12.1.4

Marshall Code 25, Firmware 1.4.1, date of purchase 12.03.2019

CODE Bluetooth iOS Firmware

edited 22 Mar 2019 at 10:31 AM

Jens Lubo (1)

asked 22 Mar 2019 at 09:58 AM

Jens Lubo (1)
0

votes

1

answer

73

views

Hi all,

 

Just purchased a CODE 50 and am very pleased with the purchase, great modeling amp. However, I downloaded the Gateway app and any changes I am making on the my.marshall.com website do not seem to be syncing with the app. I added new presets from the user presets section but the change does not show up on my app (old preset I had is still there and not replaced). Also, now I have duplicates of several presets! No idea why. Every preset from 51 on is duplicated so now my list of presets is up to 148. What gives?? How do I correct these issues or are these known issues? 

I am using an iphone8 with iOS 12.1.4

Any help would be much appreciated and let me know if I am doing anything wrong. Thanks.

 

Jared

CODE Gateway iOS Presets

asked 05 Mar 2019 at 04:43 PM

Jared Wasser
0

votes

2

answers

119

views

I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp,  and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance. 

 

CODE Gateway Bluetooth iOS Presets

asked 24 Feb 2019 at 04:49 AM

Ron DeMartino
3

votes

2

answers

173

views

I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

 

CODE Bluetooth iOS Mac Firmware

asked 31 Jan 2019 at 11:33 AM

alexandre fabro (3)
0

votes

0

answers

48

views

Hi, I'd installed the Marshall Gateway app at my iPod Touch 4G 32GB with iOS 6.1.6. and the app everytime closed a few seconds after starting. Whats the matter? ... No problems with bluetooth connection to my Marshall Code 25 for music listening. Please help me! - Thanks.

CODE Gateway Bluetooth iOS

asked 13 Jan 2019 at 03:05 PM

Udo Hertweck
0

votes

1

answer

90

views

Hi, I have a problem with my Marshall Major II bluetooth, because all the time while using the microphone from the headphones the sound from that is very unclear. It's not depended on the system, it happens on Mac, Windows, iOS etc.

Bluetooth iOS Mac Marshall Major II bluetooth

asked 01 Jan 2019 at 11:58 PM

k sal
0

votes

5

answers

160

views

Gateway app working well except for playback. It crashes every time I tap to load a track. I have a purchased song (from iTunes) ready to go. Am I missing something?  Apple iPhone 8+ and Code 50 

CODE Gateway iOS

asked 31 Dec 2018 at 01:28 PM

chris adams
0

votes

1

answer

64

views

asked 21 Dec 2018 at 11:06 PM

LARRY CANN (2)
0

votes

3

answers

136

views

I have an iPhone with google chrome installed but when I try to get a preset it says midi not available everything else on Bluetooth is working. Are you telling me I have to have a desk top instead of using my iPhone to directly get presets? So confusing!!

Bluetooth iOS Presets MIDI

asked 18 Dec 2018 at 08:12 PM

jason coleman
0

votes

2

answers

150

views

So, for the first time, I wanted to download a preset or “patch” off of the my.marshall site from another fellow Marshall lover. I clicked on the preset link from YOUTUBE, which took me to the Marshall user on MY MARSHALL. I utilized my iPhone so the default browser is SAFARI of course. I read that My.Marshall does not work with SAFARI so I downloaded CHROME to my iPhone which is version 71.0. When I went back to My. Marshall to save the preset to my Library I STILL got the MIDI IS NOT AVAILABLE notice on the bottom of my screen.  I powered down my phone to restart thinking maybe I had to allow the Newly downloaded CHROME to “re-set” but still same thing MIDI IS NOT AVAILABLE.  PLEASE ADVISE as this is SO FRUSTRATING!!!!! Thank you in advance....

iOS Presets MIDI

asked 18 Dec 2018 at 03:36 PM

dwaine brosemer
0

votes

1

answer

87

views

I was trying to jam along with youtube so I plugged in my iPad to the "audio in" input of the amp.

Volume of the iPad is cranked to max.

I noticed that the iPad can only be  heard when the volume of each channel are turned up.

Problem is, especially in Ultra Gain Channel, the iPad will not be heard until the volume of the channel is set to pretty high (pass 9 o'clock), meanwhile, my guitar sound will be very LOUD that will cover the jamming track and also cause serious air to my neighbour (basically I only hear my guitar and cannot hear the iPad which is connected to the amp throught the "audio in" input).

Solution to the above is very much appreciated.

iOS DSL20HR AudioIn

edited 17 Dec 2018 at 12:08 PM

Marshall

asked 14 Dec 2018 at 08:47 AM

Daryl Dixon
0

votes

1

answer

174

views

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

 

CODE Gateway Bluetooth iOS Android Firmware

edited 11 Dec 2018 at 09:01 AM

Marshall

asked 10 Dec 2018 at 04:32 PM

jaison pandey
0

votes

1

answer

99

views

Hi there

I recently bought a code 25 and am inlove with the amp. One problem your app does not work on IOS. I have not tested it on android devices as I don't own any Android devices.

The app opens and everything but the sign in procedure does not work

Please fix your app!!

CODE Gateway iOS Android

asked 08 Dec 2018 at 06:06 PM

Corné Opperman
0

votes

1

answer

200

views

hi.my English is bad

After I updated my Marshall code 25to V1.41 , bluetooh can connect to my iPhone,but when I turn off my Marshall code,then open it again ,and turn on my iPhone Bluetooth , code’s blue light can’t auto light ,that mean I should forget pair and re-pair Bluetooth again,this is very very trouble to me .

So I push amp button and turn on my code  to try reset factory setting , is defeated,is still V1.41,what should I do?please help me,how long can fix this bug?

CODE Bluetooth iOS

asked 21 Nov 2018 at 10:29 AM

Lin Brian
0

votes

1

answer

195

views

Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

CODE Bluetooth iOS Android Presets USB Firmware

asked 16 Oct 2018 at 05:55 AM

Luis Ernesto Espinoza Guerra
1

vote

1

answer

216

views

One of the most potentially apepaling feature of the CODE amp system, the ability to change and store settings with bluetooth technology from my iphone, simply does not work. How does this sor tof problem reach ghe masrket in the first place. And MArshall's response, "We're working on it" for over a year is not reassuring.

Marshall:  How about an honest response like, "it can't be fixed" or "an update will be launched in the next 30 days" ?

CODE Gateway Bluetooth iOS

asked 24 Sep 2018 at 10:18 AM

Ron Caimi (1)
0

votes

1

answer

128

views

I was trying to jam along with youtube so I plugged in my iPad to the "audio in" input of the amp.

Volume of the iPad is cranked to max.

I noticed that the iPad can only be heard when the volume of each channel are turned up.

Problem is, especially in Ultra Gain Channel, the iPad will not be heard until the volume of the channel is set to pretty high (pass 9 o'clock), meanwhile, my guitar sound will be very LOUD that will cover the jamming track and also cause serious air to my neighbour (basically I only hear my guitar and cannot hear the iPad which is connected to the amp throught the "audio in" input).

Solution to the above is very much appreciated.

iOS DSL20HR AudioIn iPadPro

asked 24 Sep 2018 at 08:22 AM

BS Lee
0

votes

1

answer

188

views

When I download presets from the My Marshall website, how can I then transfer/import them to either the Gateway on my iPad, or to the Code 25 amp itself?

I can control the amp from the iPad, but it will only let me use the 99 presets already loaded.

 

 

CODE Gateway iOS Presets

asked 20 Sep 2018 at 04:29 PM

Nick Robertson
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