Questions
Showing results 1 to 20 of 69
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On my Android deivce Samsung Galaxy 8+, Software version G955USQU5DSDA.  The Gateway crashes whenever I attempt to import music.

On my iPad Pro  (9.7-inch), Software version 12.3.1,  The Gateway refuses to load music.

Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)? 

I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?

 

 

 

CODE Gateway iOS Android USB

asked 12 Jun 2019 at 10:40 PM

James R Jacobsen
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Hi,

when will  you solve gateway app problems ? we've all been waiting for 3 years and a half !

You can't hide behind "it's on Apple because ios evolved" !!

Of course, it evolves, that's the way things do. And as soon you enter apps world you will have to make Gateway do the same; it's obvious, and i'm pretty sure you're not so naive.

So, please stop relying on your brand, and release a new Gateway version to fix all those bugs.

Or, make Gateway opensource, and we will do it for you.

Stephane

 

Marshall Gateway last releases :

20 dec 2016

16 june 2016

21 jan 2016

 

Fender tone last releases :

6 jun 2019

14 mar 2019

12 fev 2019

14 sep 2018

....

Do you want us to switch from Marshall to Fender ? Such a bad experience with Code is leading us to.

Gateway iOS

edited 12 Jun 2019 at 07:18 AM

stephane ciceron

asked 12 Jun 2019 at 07:12 AM

stephane ciceron
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1

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45

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I can get the Marshall CODE 50 to connect but not pair with the Iphone?

CODE iOS

asked 06 Jun 2019 at 02:50 AM

Brian Piccolo
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3

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78

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I’ve just purchased a code 100 head, it great apart from the Bluetooth doesn’t seem to work. I stRt the pairing process, the blue light flashes on the amp and displays the Bluetooth code. But I don’t get any new devices to pair with on my phone or iPad, any other devices I pair with show up instantly. It feels like the Bluetooth module either faulty or nor present. I saw someone with a similar issue that said their module was no physically connected, does anyone have any more information on this or suggestions?

CODE Bluetooth iOS

asked 25 May 2019 at 11:46 PM

Ray Pering (11)
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2

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150

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I'm a beginner. I've experiemented with all the presets of my CODE50. It's an amazing amp/speaker combo. However, I would like to have a better understanding of what the switch and 4 knobs do on my Epiphone Les Paul, apart from all the amazing things that the CODE50 can do. This would seem to require that I set the CODE50 to work as a "pure amplifier," solely increasing the volume of the guitar output, without adding any effects to modify/model its output. Can I achieve this by doing the following using the iPhone app?

Turn to Pedal 1 preset (and not use a pedal)

Keep Pre-Amp at Natural

Turn Power-Amp and Cabinet off

Turn all FX off

Anything else?

Gateway iOS Presets Cabinet

asked 30 Apr 2019 at 02:26 AM

Jim Marshall (11)
3

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1

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150

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First pairing is OK but after a restart NEVER the Blue Light goes on and, its clear,  no auto reconnect.What is the Problem?Please Fix It!

I use iphone 6s ,  ipad Air,  Samsung J5 and a old Samsung Node.NO Device works. (Android and iOS)

From my Point of View the Code 25 is the Problem not the Devices, because Bluetooth goes not ON if you turn the Code ON.

Please ask me its a Bug and you can FIX it with a new Bluetoot Version or is a Hardware Problem and you cant fix it.

Many Customers waiting for a Fix over 1 Year!!!!

I have the Code 25 just one Day and update the newest FW via Crome with my Mac.

If you cant fix the Problem i send the Amp back to the Dealer in Germany and get my Money Back.

I have a lot Amps from Marshall (like Slash Sounds) but this is a shame.

 

 

 

CODE Bluetooth iOS Android Mac

asked 11 Apr 2019 at 11:01 PM

Roman Binder (3)
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1

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136

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Hey, Marshall! I connect my iPhone 8+ with my 100H without any problems. I’d like to dedicate a cheap tablet to it, in order to have a bigger screen and touch controls, and mount it to my mic stand. Does the Amazon Kindle Fire Tablet work with the gateway app? I know iOS and Android are compatible. What about Fire OS, or whatever it is that Amazon runs? Thanks for answers. 

CODE Gateway iOS Android

asked 28 Mar 2019 at 01:17 AM

Mark Solis (2)
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5

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169

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hi support

why do not you solve this problem???

my hardware:

Iphone X, iOS 12.1.4

Ipad Pro, iOS 12.1.4

Marshall Code 25, Firmware 1.4.1, date of purchase 12.03.2019

CODE Bluetooth iOS Firmware

edited 22 Mar 2019 at 10:31 AM

Jens Lubo (2)

asked 22 Mar 2019 at 09:58 AM

Jens Lubo (2)
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1

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113

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Hi all,

 

Just purchased a CODE 50 and am very pleased with the purchase, great modeling amp. However, I downloaded the Gateway app and any changes I am making on the my.marshall.com website do not seem to be syncing with the app. I added new presets from the user presets section but the change does not show up on my app (old preset I had is still there and not replaced). Also, now I have duplicates of several presets! No idea why. Every preset from 51 on is duplicated so now my list of presets is up to 148. What gives?? How do I correct these issues or are these known issues? 

I am using an iphone8 with iOS 12.1.4

Any help would be much appreciated and let me know if I am doing anything wrong. Thanks.

 

Jared

CODE Gateway iOS Presets

asked 05 Mar 2019 at 04:43 PM

Jared Wasser
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2

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165

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I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp,  and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance. 

 

CODE Gateway Bluetooth iOS Presets

asked 24 Feb 2019 at 04:49 AM

Ron DeMartino
3

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2

answers

218

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I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

 

CODE Bluetooth iOS Mac Firmware

asked 31 Jan 2019 at 11:33 AM

alexandre fabro (3)
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0

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65

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Hi, I'd installed the Marshall Gateway app at my iPod Touch 4G 32GB with iOS 6.1.6. and the app everytime closed a few seconds after starting. Whats the matter? ... No problems with bluetooth connection to my Marshall Code 25 for music listening. Please help me! - Thanks.

CODE Gateway Bluetooth iOS

asked 13 Jan 2019 at 03:05 PM

Udo Hertweck
0

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1

answer

112

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Hi, I have a problem with my Marshall Major II bluetooth, because all the time while using the microphone from the headphones the sound from that is very unclear. It's not depended on the system, it happens on Mac, Windows, iOS etc.

Bluetooth iOS Mac Marshall Major II bluetooth

asked 01 Jan 2019 at 11:58 PM

k sal
0

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6

answers

263

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Gateway app working well except for playback. It crashes every time I tap to load a track. I have a purchased song (from iTunes) ready to go. Am I missing something?  Apple iPhone 8+ and Code 50 

CODE Gateway iOS

asked 31 Dec 2018 at 01:28 PM

chris adams
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1

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88

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asked 21 Dec 2018 at 11:06 PM

LARRY CANN (2)
0

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3

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177

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I have an iPhone with google chrome installed but when I try to get a preset it says midi not available everything else on Bluetooth is working. Are you telling me I have to have a desk top instead of using my iPhone to directly get presets? So confusing!!

Bluetooth iOS Presets MIDI

asked 18 Dec 2018 at 08:12 PM

jason coleman
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2

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206

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So, for the first time, I wanted to download a preset or “patch” off of the my.marshall site from another fellow Marshall lover. I clicked on the preset link from YOUTUBE, which took me to the Marshall user on MY MARSHALL. I utilized my iPhone so the default browser is SAFARI of course. I read that My.Marshall does not work with SAFARI so I downloaded CHROME to my iPhone which is version 71.0. When I went back to My. Marshall to save the preset to my Library I STILL got the MIDI IS NOT AVAILABLE notice on the bottom of my screen.  I powered down my phone to restart thinking maybe I had to allow the Newly downloaded CHROME to “re-set” but still same thing MIDI IS NOT AVAILABLE.  PLEASE ADVISE as this is SO FRUSTRATING!!!!! Thank you in advance....

iOS Presets MIDI

asked 18 Dec 2018 at 03:36 PM

dwaine brosemer
0

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1

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109

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I was trying to jam along with youtube so I plugged in my iPad to the "audio in" input of the amp.

Volume of the iPad is cranked to max.

I noticed that the iPad can only be  heard when the volume of each channel are turned up.

Problem is, especially in Ultra Gain Channel, the iPad will not be heard until the volume of the channel is set to pretty high (pass 9 o'clock), meanwhile, my guitar sound will be very LOUD that will cover the jamming track and also cause serious air to my neighbour (basically I only hear my guitar and cannot hear the iPad which is connected to the amp throught the "audio in" input).

Solution to the above is very much appreciated.

iOS DSL20HR AudioIn

edited 17 Dec 2018 at 12:08 PM

Marshall

asked 14 Dec 2018 at 08:47 AM

Daryl Dixon
0

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1

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207

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I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

 

CODE Gateway Bluetooth iOS Android Firmware

edited 11 Dec 2018 at 09:01 AM

Marshall

asked 10 Dec 2018 at 04:32 PM

jaison pandey
0

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1

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118

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Hi there

I recently bought a code 25 and am inlove with the amp. One problem your app does not work on IOS. I have not tested it on android devices as I don't own any Android devices.

The app opens and everything but the sign in procedure does not work

Please fix your app!!

CODE Gateway iOS Android

asked 08 Dec 2018 at 06:06 PM

Corné Opperman
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