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Hello,

I took delivery of a Code50 last Friday, and already I have noticed a major flaw. I have updated the firmware, and it didn't solve the problem.

1. On many of the presets, there is what sounds to me like a slight buzz or a distorted sound as the chord is being held after about 4 or maybe 5 seconds. Obviously, this isn't going to be good when recording.

For example, I have been using many of the clean sounds, such as, American Clean (preset 32). This is a prime example of the unwanted buzz as the chord fades (only 4 or 5 seconds). There are so many more presets that also have this problem.

The issue occurs through both the Code50 built-in speaker and my Beyer Dynamic DT100 headphones. Using headphones proves that it is not the internal speaker at fault.

I can email a sound byte if you need one.

The last thing I want to do is re-box the amp and return it for a replacement only to have the same issue happen with the next unit. So, please can you let me know if this is a widely known fault because, if it is, I will unfortunately have to send it back for a full refund.

2. A second issue worth noting here is that the clean sounds are not very loud. When wearing headphones, I have to increase both volumes to 10, but I can still hear the strumming of the actual guitar with my plectrum coming through the headphones. The volume on the clean sounds are too weak and definitely not loud enough when also playing through the Code50 speaker, not just the headphones. Conversely, the distorted rock sounds are really loud when the volume is set to a low level, but the clean sounds couldn't be more opposite.

It will be a shame if I return the unit because I love the app and the ability to back up presets and also search for new ones.

Many thanks 

asked 17 Nov 2020 at 07:50 PM

R Cross
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1

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EDIT: found out that when I put my amp in bluetooth pairing mode it stops. Sound also comes out the speaker itself. So it's something internal for sure

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I have a CODE 100C and when I connect it to my interface with the HP out (or even the fx send -- or even when using the HP out as a HP out) I have this high end hiss/artifact.

Here is a recording of the sound: https://youtu.be/a9mjRFiqVX0
obviously it's not as loud as in the video.. but it's still there

Recording with the HP out is the best way for me to elimante latency, but the sound quality is just bad. Also with USB I can't get acceptable latency..

edited 15 Jul 2020 at 03:45 PM

Jeroen van Rijn

asked 15 Jul 2020 at 02:42 PM

Jeroen van Rijn
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Hi everyone, so I recently purchased a Marshall Code 25 off of a friend and the amp is perfect for what I need; however, every now and then it starts buzzing out of control. I'll turn it on in the morning to start recording and the buzz is so loud, it almost overpowers my guitar sound! I have tried 3 different guitars, acoustic and electric, bought a high-end Ernie Ball cable and even moved house and the buzz is still there! I was able to fix it in the past by updating ad overwriting the firmware and then leaving it unplugged for a few hours to a day and that solution worked for a long time, but now it's buzzing again and nothing I've tried has made any difference. Another thing, its plugged into the same power strip as my PC and monitor, but the power strip I've switched to is a $50 uninterruptible machine of a power strip that looks like a space ship, to no avail. Also, when I turn my amp on, it makes my PC monitor kind of short-circuit and the picture freezes and fragments for a split second and then goes back to normal. I have tried every possible amp setting, and only setting the noise gate to 80% gets rid of it, which is unusable. I have also tried other power outlets and it only works when it's in a separate part of the house. I should also mention that the sound does go away when I turn the preamp button off on the amp, which again, makes the amp unusable. The house I moved to is also relatively newly made and has had various electricians here to sort out any previous power issues in the past few weeks. I'm at my wit's end and I seriously need some help!

asked 10 Jun 2020 at 09:42 AM

Josh Williams
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Hi. I just bought Marshall 1959 HW and it's constantly humming when it's on. I have Wizard Modern Classic Amp and ENGL Powerball 2 and they don't hum like that when ON. Is it normal? Also when I strum a chord very loud mechanical noise going out of the back. Check the video I shot to hear how both issues sound:

asked 30 Jan 2020 at 04:15 AM

Andrew Zelenokhat
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1

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Hello,

I've noticed that there is rattling/jangling coming from the amp (not the speaker) when playing notes between low  A and C and their respective octaves above. It sounds like it is coming from the EL34 valves - is this due to the way that they are mounted without spring dampers? They have not gone microphonic as far as I can tell, and are otherwise performing as expected, so I feel this is more a mechanical issue with the chassis/mounting, or it's just an undesirable characteristic of the valves themselves. What I'd ideally like to know is, do all Origin 20Cs do this or is this the first anyone has heard about this?

I've removed every external variable there could be, moving the amp to another location and isolating it from floor vibrations in the studio. I've taken the 'amp' out of the cabinet so that I could lightly tap the valves, and check the screws around the supports are not loose. You can generate the rattle (or very similar) just by tapping lightly with the handle of a screwdriver, on both valves. This is what I was expecting if it was just physical vibrations from the speaker causing them to rattle in sypmathy. The rattling sound does not get amplified, so it's not in the audio path.

It's enough to be offputting when tracking/practicing in the studio unless pushing out really high volume so that you can only hear the guitar. I play fairly clean a lot of the time so it is more obvious under those conditions.

Would really appreciate some advice. If the answer is, "It's the same for all and there's not much that can be done..." then ok, I just need to know. That said, I spotted there was some sort of similar issue perhaps on Class 5 amps that a kit was developed for to resolve? I may have misunderstood though.

If there is any further mechanical troubleshooting to be done then please let me know. I wouldn't want to void the warranty status if possible. For what it's worth, I'm a systems and support engineer for a large format mixing console company, so I'm competent enough to poke around as required... just figured someone may have alreday solved this one before I carry on!

Kind regards,

Ed

 

edited 09 Sep 2018 at 11:28 AM

Edward Arnold (1)

asked 09 Sep 2018 at 11:27 AM

Edward Arnold (1)
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1

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Hi,

I recently bought a Marshall DSL20HR head and a Marshall 1936 Lead 2x12 cab. 

The head has a cab emulator out, so I hooked it up to my audio interface and was playing through my pc monitors. I turned up the volume and gain on the ultra gain channel and a strange buzz/noise came from the head when I would strum a chord or pick a note.

I only noticed this because I had the level on my interface low as I was just testing the cab emulator out. I have alos tested this with the head not plugged into either my interface or the cab and still get a strange noise/buzz.

As this is my first valve head I'm not sure if this is just something that happens when you turn up the volume and gain - as the amp is being pushed harder, or if there is a fault with the head and I need to take it back to the shop I purchased it from.

I will link below some video of the problem. The first video sounds worse than it is as I put my phone directly on top of the head as I play. It's not the signal noise from the amp that I am worried about, it's the rattle when I strum chords or hit notes...

https://youtu.be/ftOsSKeM8H4

https://www.youtube.com/watch?v=CWTiPugPfZ4

Any help would be greatly appreciated, I'm probably just over reacting, but it would be good to get some reassurance.

Thanks! \m/

asked 09 Jul 2018 at 06:08 PM

Rory Judge
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1

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633

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The noise comes and goes the more I play.

I love the sound of this amp but can't get rid of this noise.

Please help

asked 18 Feb 2017 at 05:07 AM

Doug Campbell
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1

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953

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A couple of weeks ago I bought aforementioned amp. I was very happy with it, no issues so far, but today while playing I noticed a weird buzzing sound that my amp makes whenever I play an A note on my guitar. I tried different fret position, plugging in my other guitar and even moving the amp in case something else than the amp itself was making the sound. Nothing helped. Did anyone else had a similar problem? Any ideas what might be causing it?

asked 15 Jan 2017 at 02:32 PM

Jan KrawczyƄski
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