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Hello,

I took delivery of a Code50 last Friday, and already I have noticed a major flaw. I have updated the firmware, and it didn't solve the problem.

1. On many of the presets, there is what sounds to me like a slight buzz or a distorted sound as the chord is being held after about 4 or maybe 5 seconds. Obviously, this isn't going to be good when recording.

For example, I have been using many of the clean sounds, such as, American Clean (preset 32). This is a prime example of the unwanted buzz as the chord fades (only 4 or 5 seconds). There are so many more presets that also have this problem.

The issue occurs through both the Code50 built-in speaker and my Beyer Dynamic DT100 headphones. Using headphones proves that it is not the internal speaker at fault.

I can email a sound byte if you need one.

The last thing I want to do is re-box the amp and return it for a replacement only to have the same issue happen with the next unit. So, please can you let me know if this is a widely known fault because, if it is, I will unfortunately have to send it back for a full refund.

2. A second issue worth noting here is that the clean sounds are not very loud. When wearing headphones, I have to increase both volumes to 10, but I can still hear the strumming of the actual guitar with my plectrum coming through the headphones. The volume on the clean sounds are too weak and definitely not loud enough when also playing through the Code50 speaker, not just the headphones. Conversely, the distorted rock sounds are really loud when the volume is set to a low level, but the clean sounds couldn't be more opposite.

It will be a shame if I return the unit because I love the app and the ability to back up presets and also search for new ones.

Many thanks 

asked 17 Nov 2020 at 07:50 PM

R Cross
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Hello,

I've noticed that there is rattling/jangling coming from the amp (not the speaker) when playing notes between low  A and C and their respective octaves above. It sounds like it is coming from the EL34 valves - is this due to the way that they are mounted without spring dampers? They have not gone microphonic as far as I can tell, and are otherwise performing as expected, so I feel this is more a mechanical issue with the chassis/mounting, or it's just an undesirable characteristic of the valves themselves. What I'd ideally like to know is, do all Origin 20Cs do this or is this the first anyone has heard about this?

I've removed every external variable there could be, moving the amp to another location and isolating it from floor vibrations in the studio. I've taken the 'amp' out of the cabinet so that I could lightly tap the valves, and check the screws around the supports are not loose. You can generate the rattle (or very similar) just by tapping lightly with the handle of a screwdriver, on both valves. This is what I was expecting if it was just physical vibrations from the speaker causing them to rattle in sypmathy. The rattling sound does not get amplified, so it's not in the audio path.

It's enough to be offputting when tracking/practicing in the studio unless pushing out really high volume so that you can only hear the guitar. I play fairly clean a lot of the time so it is more obvious under those conditions.

Would really appreciate some advice. If the answer is, "It's the same for all and there's not much that can be done..." then ok, I just need to know. That said, I spotted there was some sort of similar issue perhaps on Class 5 amps that a kit was developed for to resolve? I may have misunderstood though.

If there is any further mechanical troubleshooting to be done then please let me know. I wouldn't want to void the warranty status if possible. For what it's worth, I'm a systems and support engineer for a large format mixing console company, so I'm competent enough to poke around as required... just figured someone may have alreday solved this one before I carry on!

Kind regards,

Ed

 

edited 09 Sep 2018 at 11:28 AM

Edward Arnold (1)

asked 09 Sep 2018 at 11:27 AM

Edward Arnold (1)
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