Just received my Code 25.
I can't download the Gateway app on Google play store (Android) as I get a message "Your device is not suitable for this app" or something along those lines.
I use a Huawei P9
Thanks in advance
I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.
"Screen not supported - tThe minimum screen size is 640x960"
From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.
He usado la app gateway en varios dispositivos android y funcionan normalmente bien, sin embargo al instalarla en un HUAWEI Y9 2019 con EMUI 9 (android 9) no inicia la app.
¿Alguien sabe qué puedo hacer para solucionar este problema?
I've recently purchased CODE 25, installed Marshall Gateway, and paired the code 25 with my smartphone (Xiaomi Redmi Note 8 Pro, MIUI 12, Android 10).
All was fine, I've listened to some pre-sets using the application and tried to disconnect the CODE 25 from the phone. I've opened the Bluetooth settings on my phone, tapped to the CODE 25 device, and pressed to the "unpair" option.
BUT the CODE 25 still tries to pair with my phone every time, when the Bluetooth is on.
I've tried to reset the CODE 25 to the Factory settings, tried to update the firmware - no result.
Not even resetting the Bluetooth settings on my phone helped to solve the problem: the CODE 25 spams my phone with the requests of pairing every time I turn the device on.
When I pressing the Cancel button on the pairing request, the next request comes within several seconds.
It's really annoying!
How to force the CODE 25 to stop spamming my phone?
I've registered today on my.marshall.com and added some presets to "My Library" section. The thing is when I go to "My Gateway" section on this site, so I can add the presets I've just added to the library of presets list that I see on the APP on my phone (Android) so I can play them, I see the following message:
You haven't synced any presets from a Gateway app yet.
Click here to download the Marshall Gateway app now.
I've already downloaded the Gatewayy APP on my phone, and I'm actually logged in my phone too, and by the way I've synced my phone with the "Sync Now" button on "My Marshall" section on the APP many times just in case. On the other hand when I enter "My Gateway" section, the "My Library" list of presets I've just added it's there at the bottom of the page, but I can't move them to the 100 preset list that is already loaded in my phone like I've seen on tutorial videos (the 100 presets aren't there). Seems my.marshall.com can't recognize the syncing. I've logged in and out of my.marshall.com and on the app, with no effect; it doesn't make a difference if the amp is on or off. Any help would be greatly appreciated, thanks!!
Gateway works without problems on my Code 50 Amp up to yesterday 06th October 2020!
Amp is not often used, bought new on November 2018. Also checked for the latest update for this Amp on 06th October 2020.
Android Device is Samsung Galaxy S8, version 9, latest update 01st September 2020.
Several times i have again and again downloaded the Gateway App en have several times tried to get bluetooth connection between Amp with device and between device and Amp. Bluetooth connection between Amp and Device no problem. Is connected for streaming audio to the Amp. But no succesfull to connect App with the Amp. Tried over and over conform all the instructions on the Marshallwebsite /troubleshoooting.
Very, very strange that App is not working anymore!
Who can give me the solution to solve this very strange problem which give me headaches?
I have a Marshall Code 50 running MCU version 1.44 and Gateway (Android version 1.5.5) on a Samsung Galaxy S9+ running the latest OS. I can bluetooth pair to the amp and play music, but can not connect to the amp to change my presets from the library. I have reloaded the latest firmware on the amp, deleted and reinstalled the Gateway app, paired and unpaired several times. Nothing seems to work. I even grabbed my old Galaxy S7 Edge phone and that Gateway app on it does the same thing. Does my amp need to be serviced for Bluetooth connectivity?
Is there any possibility to add user presets from my.marshall.com into android app?
Now I can add them to my library on site, but when I sync in the app nothing happens
Thanks in advance
I have a set of Minor II Bluetooth headphones and they’ve worked great up until I switched from an Android phone to an iPhone. I like to have them connected to my phone and also my laptop at the same time whilst working. The problem is since I’ve been using the iPhone, I keep hearing the short noise as if the headphones have just connected to a device over and over again. Every minute or so, the sound dips and I hear that noise. It’s extremely annoying and I end up having to disconnect from the phone to stop it. Does anyone know how this could be fixed?
I have the Code 25, and just installed the latest updates (1.44) to the firmware. However, I still cannont get the Gateway app to recognize the amp. I am connected via blue tooth as I can play music from my Android phone over the amp, but the controls from the app don't work at all. Again, when I search it does not find an amp. Help?
Cant pair my code 25 and all phones in the house on the android (sumsung a70, lenovo a1000, micromax q385, sony xperia xa2 plus and others).
In the bluetooth settings, phones do not display the device name but its mac addres: "С8:DF:84:26:58:1F".
When pairing some phones it asks for a PIN code, the rest are not connected. In any case does not connect.
*****UPDATE : PROBLEM SOLVED. OR MORE CORRECTLY, NO PROBLEM TO BEGIN WITH. APPARENTLY THIS IS NORMAL AS ALL OF THE PRESETS HAVE BEEN SAVED TO MY AMP. NO REPLIES NECESSARY. THANKS! ****
I'm a new Code 50 owner and am just getting started. I bought mine used from Guitar Center so I don't have the manual at hand and am running into an issue. I have added a ton of user created presets to my library on the gateway page, and synched them to my android app. When the app is connected to the amp I can see the presets when in gateway mode (blue dials).
Here's the problem I'm having: When I try to save the preset to the amp, I open the preset in the library, click on the arrow to the right, and put an x in the amp box. When I click save however, the amp box unchecks and I'm back where I started.
I'm not sure if this is a glitch or I'm missing a step somewhere. Can anyone help me out?
Good day. Yesterday I bought Marshall Mode EQ headphones and ran into a problem.
Smartphone ASUS Zenfone 4 max, Android 8.1.0. When the headphone cable is shaken while listening to music, the volume on the smartphone spontaneously decreases. What can you advise?
I have a Nokia 6.1 running latest Android 9. Downloaded and installed app on sd card and it does not even start up, just a black screen.
Is the app not compatible with this phone and anroid version?
My Code 25 cannot communicate with my phone via Marshall Gateway. The software cannot find and connect to the amplifier as if there was no bluetooth connectivity, but there is as I can listening to music via that. I use Galaxy A5 android.
Could you help me to solve the problem?
Thought I'd share what finally worked for me to get my CODE amp to connect to the gateway app.
I had tried literally everything, unpaired the amp, reinstalled gateway about 10,000 times, used 3 different devices. All with no success.
Until I tried this:
This worked for a Samsung Galaxy S2 tablet, but I suspect it would probably work with any device.
1. Uninstall gateway from your device
2. Unpair every single device you have paired with your device through your bluetooth settings.
3. Clear your bluetooth cache and data. On an Android device this is located in App Manager/System apps (to show system apps you might have to click the 3-dot symbol on top right of settings screen)/Bluetooth/Clear cache and data
4. Restart your device
5. Re-Install Gateway app
6. Pair AMP with device via bluetooth
7. Open Gateway app, and hopefully, you'll see your CODE amp has finally connected.
The key here is to unpair all bluetooth devices and clear bluetooth cache through your phone's settings.
Credit to Cris Lebrun who shared this solution elsewhere in the forum. It was kinda hidden so I thought i'd make a separate thread for it.
I have downloaded the gateway app on my phone, however it loads but i have no graphics to show what I am changing.
Operating system is huawies own emui 9.0.0
is there anything i can change in the setting etc to make this work?
I haven't had luck with Samsung or LG phones or tablets. The tablet connects (listen to youtube audio thru the amp) but Gateway doesn't connect.
after correctly updating the CODE AMP and the Gateway, the connection is still wrong, I had hope with the last update but it has not helped me at all.
he version of android that I use is ANDROID 9, with the phone Galaxy J6 + ..... I do not understand where the problem may be.
I would appreciate Marshall's help in correcting this problem, they have already contacted me for a long time but the guidelines were erroneous from the beginning.
Thanks for all.
Marshall gateway app version 1.5.2 doesn't fit the screen of LG G7.
MENU button is not seen at all.
And the last preset number 99 it's not seen in the preset list.
Please see the screen. Android 8.0.0