I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it.
I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.
-I've updated the amp to the latest firmware using my laptop/web browser.
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)
No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.
How do I sync my CODE 50 amp to my android phone? I updated presets on the phone and PC but they do not carry over to the amp. All help appreciated.
I have an issues when sometimes saving an editted patch on the Android gateway app V1.5.5.
Sometimes some settings (noticibly the gain and volume) do not save and those settings revert back to the previous settings for the patch you are overwritting.
It doesnt seem to matter if you are editing settings in Preset or Library mode. When you click the Save button those settings dont always save and instantly jump back to the previous settings.
I have had a chance to spend a few days with the Marshall code 25 and I would like to share with you a few of my findings. I have played guitar professionally for over 30 years and have had all makes and models of guitars and amps in my time, but in general I would have killed for the equipment available to guitarist today.
This is the point where I look at the Code 25 and think “that looks like fun”. I have a few amps kicking about already, mostly gigging volume amps but I also have a Blackstar ID-Core 40, so this would be in reality what I would compare the Code 25 against.
Firstly my experience with the amp and a look around these forums makes one thing apparent. This amp is well named because it is a bit of an enigma.Out of the box I would consider the amplifier not fit for purpose this is really down to a few reasons.
Firstly, some of the presets are just absolutely terrible, I mean some of the worst patches I’ve ever heard on anything, “Small combo” and the “Brit” overdrive amps for instance are shockingly bad. You can make the excuse that all amp and effects units come with bad presets. However this is usually down to strange or weird effects to give bizarre sounds to show off effects but that nobody would ever use in a musical context. However some patches (such as Small Combo) are just basic amp modelling with no effects and are still absolutely terrible. Maybe these sound better on the 50 or 100, but if that’s the case remove them from the 25 it just gives a bad impression.
Secondly, the amp is stupidly loud. I don’t know if this is a marketing decision, but Marshall should look at its target demographic. This thing is a small bedroom practice amp, maybe at a push for some very small live situations, but that is it. Why make the thing so loud? If you need to use this amp near anything over half volume you have bought the wrong amp it’s as simple as that.
Thirdly, some of the modelling is not all it could be with digital artefacts (in the low end in particular), and a fizzy noise gate that for some reason is on patches where there is absolutely no need to have it as the patch is pretty quiet. Once again this is not a professional gigging or recording product and it should be judgged accordingly.
The last bad point I would say against this amp is the tuner, both onboard and on the app are two of the least responsive and wildly inaccurate tuners I have ever seen. Really not even close to tune! Put this down to another marketing tick box.
OK, now the good points.
It seems pretty well made and solid for what it is.
I like the size and weight, ideal for a bedroom practice amp.
I like the complete range of controls on the amp, and how you can do everything on the amp that you can do on the app, and it’s easy to do. Great user interface design work.
I like the Bluetooth features and the app. I know people have had problems with Bluetooth, but both my IOS and Android phones connected right away and are stable. I can stream music no problem from outside the house or in other rooms with no issues.
I like having 100 presets to store all the patches I could want (My Blackstar only had 6, and you can only have 1 for each model).
The headphone socket sounds OK, but if I wanted that as a primary feature I would have just bought headphone amp with effects.
I don’t use the recording over USB feature. If I did I wouldn’t expect something this cheap to be amazing. Once again if you want this you probably have bought the wrong product, and are in the wrong price bracket.
I like the cost, its amazing what it does for the money.
I like the sounds, now that I’ve got rid of the awful ones.
It looks pretty cool.
It’s a Marshall.
To make this amp useable, I basically had to do the following:
Overall I like the amp and doing just these 2 thing make it much more of a pleasure to use. The volume level are more what they should be for a product of this type and I don’t ever hear any of the awful patches (there are plenty of good ones).
Maybe other people can share their first experiences or tips with the Code 25?
I have the Gateway apps on my android phone but I don't have WIFI at home so I can't reach the cloud to use my downloaded saved presets.
Is there a way when I am connected to a free WIFI to save my presets to a file on my phone and then when I am home send them blue tooth to my Code100 amp.
So I've got a new Emberton speaker, but it won't pair with my Android phone (OnePlus 7 Pro). Bluetooth light is blinking and "EMBERTON" appears in the bluetooth device list, but all pairing attempts only result in "Can't communicate with EMBERTON". What can be done here?
Just received my Code 25.
I can't download the Gateway app on Google play store (Android) as I get a message "Your device is not suitable for this app" or something along those lines.
I use a Huawei P9
Thanks in advance
I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.
"Screen not supported - tThe minimum screen size is 640x960"
From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.
He usado la app gateway en varios dispositivos android y funcionan normalmente bien, sin embargo al instalarla en un HUAWEI Y9 2019 con EMUI 9 (android 9) no inicia la app.
¿Alguien sabe qué puedo hacer para solucionar este problema?
I've recently purchased CODE 25, installed Marshall Gateway, and paired the code 25 with my smartphone (Xiaomi Redmi Note 8 Pro, MIUI 12, Android 10).
All was fine, I've listened to some pre-sets using the application and tried to disconnect the CODE 25 from the phone. I've opened the Bluetooth settings on my phone, tapped to the CODE 25 device, and pressed to the "unpair" option.
BUT the CODE 25 still tries to pair with my phone every time, when the Bluetooth is on.
I've tried to reset the CODE 25 to the Factory settings, tried to update the firmware - no result.
Not even resetting the Bluetooth settings on my phone helped to solve the problem: the CODE 25 spams my phone with the requests of pairing every time I turn the device on.
When I pressing the Cancel button on the pairing request, the next request comes within several seconds.
It's really annoying!
How to force the CODE 25 to stop spamming my phone?
I've registered today on my.marshall.com and added some presets to "My Library" section. The thing is when I go to "My Gateway" section on this site, so I can add the presets I've just added to the library of presets list that I see on the APP on my phone (Android) so I can play them, I see the following message:
You haven't synced any presets from a Gateway app yet.
Click here to download the Marshall Gateway app now.
I've already downloaded the Gatewayy APP on my phone, and I'm actually logged in my phone too, and by the way I've synced my phone with the "Sync Now" button on "My Marshall" section on the APP many times just in case. On the other hand when I enter "My Gateway" section, the "My Library" list of presets I've just added it's there at the bottom of the page, but I can't move them to the 100 preset list that is already loaded in my phone like I've seen on tutorial videos (the 100 presets aren't there). Seems my.marshall.com can't recognize the syncing. I've logged in and out of my.marshall.com and on the app, with no effect; it doesn't make a difference if the amp is on or off. Any help would be greatly appreciated, thanks!!
Gateway works without problems on my Code 50 Amp up to yesterday 06th October 2020!
Amp is not often used, bought new on November 2018. Also checked for the latest update for this Amp on 06th October 2020.
Android Device is Samsung Galaxy S8, version 9, latest update 01st September 2020.
Several times i have again and again downloaded the Gateway App en have several times tried to get bluetooth connection between Amp with device and between device and Amp. Bluetooth connection between Amp and Device no problem. Is connected for streaming audio to the Amp. But no succesfull to connect App with the Amp. Tried over and over conform all the instructions on the Marshallwebsite /troubleshoooting.
Very, very strange that App is not working anymore!
Who can give me the solution to solve this very strange problem which give me headaches?
I have a Marshall Code 50 running MCU version 1.44 and Gateway (Android version 1.5.5) on a Samsung Galaxy S9+ running the latest OS. I can bluetooth pair to the amp and play music, but can not connect to the amp to change my presets from the library. I have reloaded the latest firmware on the amp, deleted and reinstalled the Gateway app, paired and unpaired several times. Nothing seems to work. I even grabbed my old Galaxy S7 Edge phone and that Gateway app on it does the same thing. Does my amp need to be serviced for Bluetooth connectivity?
Is there any possibility to add user presets from my.marshall.com into android app?
Now I can add them to my library on site, but when I sync in the app nothing happens
Thanks in advance
I have a set of Minor II Bluetooth headphones and they’ve worked great up until I switched from an Android phone to an iPhone. I like to have them connected to my phone and also my laptop at the same time whilst working. The problem is since I’ve been using the iPhone, I keep hearing the short noise as if the headphones have just connected to a device over and over again. Every minute or so, the sound dips and I hear that noise. It’s extremely annoying and I end up having to disconnect from the phone to stop it. Does anyone know how this could be fixed?
I have the Code 25, and just installed the latest updates (1.44) to the firmware. However, I still cannont get the Gateway app to recognize the amp. I am connected via blue tooth as I can play music from my Android phone over the amp, but the controls from the app don't work at all. Again, when I search it does not find an amp. Help?
Cant pair my code 25 and all phones in the house on the android (sumsung a70, lenovo a1000, micromax q385, sony xperia xa2 plus and others).
In the bluetooth settings, phones do not display the device name but its mac addres: "С8:DF:84:26:58:1F".
When pairing some phones it asks for a PIN code, the rest are not connected. In any case does not connect.
*****UPDATE : PROBLEM SOLVED. OR MORE CORRECTLY, NO PROBLEM TO BEGIN WITH. APPARENTLY THIS IS NORMAL AS ALL OF THE PRESETS HAVE BEEN SAVED TO MY AMP. NO REPLIES NECESSARY. THANKS! ****
I'm a new Code 50 owner and am just getting started. I bought mine used from Guitar Center so I don't have the manual at hand and am running into an issue. I have added a ton of user created presets to my library on the gateway page, and synched them to my android app. When the app is connected to the amp I can see the presets when in gateway mode (blue dials).
Here's the problem I'm having: When I try to save the preset to the amp, I open the preset in the library, click on the arrow to the right, and put an x in the amp box. When I click save however, the amp box unchecks and I'm back where I started.
I'm not sure if this is a glitch or I'm missing a step somewhere. Can anyone help me out?
Good day. Yesterday I bought Marshall Mode EQ headphones and ran into a problem.
Smartphone ASUS Zenfone 4 max, Android 8.1.0. When the headphone cable is shaken while listening to music, the volume on the smartphone spontaneously decreases. What can you advise?
I have a Nokia 6.1 running latest Android 9. Downloaded and installed app on sd card and it does not even start up, just a black screen.
Is the app not compatible with this phone and anroid version?