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I recently purchased a CODE25 to use as a practice amp. It looked like something fun I could play around with.

The first few days it was ok as I was only using some of the factory presets. Trouble started as soon as I edited one or saved an online preset. The sound dissappeared (speaker) and the display got very faint. Restarting the amp made the display ok again but still no speaker sound. I reset the presets (hold down Amp while turning it on) and that seemed to do the trick.

But soon after the sound issue started again. I reset the amp presets, re-installed the firmware, but I only had sound for 2-3 seconds after boot, then nothing.

I have now discovered that if I plug in a headphone (which has sound) and then unplug it, I have speaker sound again. This makes me even more confused. I haven't tested long enough to confirm that this will work over time. 

I see that there is a lot of posts regarding sound issues and requests for a long overdue firmware. But have anyone found out any new tricks to overcome the issues?

I sent an email to Servicedesk last week but haven't recieved a response of any kind.

asked 14 Apr 2021 at 11:00 AM

Bjørn Gamlem
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New Gateway 1.4.1.  has some  problems on my Huawey p8 light  .  Playback don't works (don't load the song)  and sound of my presets in headphones is frequent distorted or noise .

I return to gateway 1.2.6 .

Vittorio Penza - Avellino - Italy -

asked 27 Dec 2016 at 05:43 PM

vittorio penza
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Hi, just bought a Code 25, I'm happy with the unit to a degree, but I have one niggling dought that I may have a faulty unit, it seems to be more noticable on certain guitars, when playing my Tokai strat, on the Bluesbreaker presets( 41,42,43), I get a horrible harch distortion ( as though its overloading the preamp, but ony around the 5 and 7th fret of the G and B strings) this also occours with headphones, if I back off the volume on the guitar it does reduce the distortion. Has anyone else noticed this? 

asked 02 Sep 2016 at 07:09 AM

Jeff Turner
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