Questions
Showing results 1 to 20 of 196
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Hi Marshall team,

I got my Marshall Monitor II headphones yesterday, but the Marshall App doesn't seem to find, recognize, or connect to them.
Yes, I can see the message that you know about that issue my question is do you have any terms for when it will be fixed?
Because I tried Equalizer from the app on iOS and it's sorely lacking on Android.

Thank you in advance.

asked 07 Mar 2024 at 12:06 PM

Serhii Diachenko
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Just curious if there is a way to do this without a computer- can you use bluetooth headsets with the CODE 50 as a monitor when you play? In other words, I tried to use my headphones (wireless) to connect to my phone while the app is running, and I can't get any feed from the amp into the buds. Just wondering if there is a way to hear the amp wirelessly with the buds while also simultaneously having the amp speaker still audible.

asked 14 Jan 2024 at 05:19 PM

Richard Stackon
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After using Minor III  by use wear only one side per time for 2 or 3 days, my phone can't connect to the left side. I decided to unpair then pair again, I can only pair to the phone but can't connect to the in-air and  bluetooth system say "An app is needed to use this device". I also uninstall application then install again but can't fix this problem. How should I do?

 

Thank you,

View

asked 16 Dec 2023 at 11:56 AM

Chonlakarn Pombunmee
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I want to add my device to the Marshall Bluetooth app.

I keep pressing the button on the case as instructed, but the blue LED doesn't blink. (Nothing just happens.)

Double-click to turn on the orange light and press the button to turn on the green light.  I can't see the blue light blinking... ioi

The device and my phone are paired, so you can listen to music.

But I want use the Marshall Bluetooth app by adding my device.

How can I add my device via bluetooth mode?

asked 06 Dec 2023 at 12:58 AM

CHANG HYUN KO
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Hello, I have problems with my Minor 3 headphones. They are work via bluetooht, but i can't connect it to app. 

When I do it, they disconnect from my phone and I need to delete it from bluetooth devices list and pair it one more time. 

 

Somebody help me, as I know it's not only my problem.

asked 07 Nov 2023 at 08:36 AM

Nikita Kopylov
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Dear Marshall team:

I use the Code 25 amplifier, with the Gateway app and the Code series footswitch. The firmware is updated with the latest version available.

For a long time I have been noticing certain problems, mainly:

-The preset settings are changed on their own (sometimes the volume, other times the gain...) They are usually changed to the settings on the control knobs. I load the preset again, and after a while some of the settings are changed again.

-Another problem is that after using a preset for a while, when changing to another it does not change (it stays blocked). It does not respond either by using the pedal or by changing the preset from the app I have to turn off the amp. At first I thought it would be a Bluetooth problem, since I was using the Gateway application, with an iPhone. But now I'm using it with an Android phone and I continue to have the same problems.

Waiting for your comments, receive a cordial greeting.

Eduardo,

asked 24 Sep 2023 at 10:27 PM

Eduardo Rucandio (1)
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The Gateway app on my Android phone has been repeatedly losing connetion to my CODE head in recent months, and attempts to manually reconnect have usually failed. This unreliability is completely unworkable for gigging, so today I have tried to solve the problem through a thorough update and reset ... but now I can't get the connection to work at all. I deleted the Gateway app from my phone, unpaired the phone from the head (by "forgetting" the Bluetooth pairing), and have installed all pending firmware updates. When doing those installations, I noticed that several related to improving Bluetooth operation, so I was hopeful this would solve my problems. So I've gone ahead and carried out the "First connection" instructions on the website, but these instructions have failed at a very early stage. After I press Rev and Power and get the blue flashing light, when I attempt to "Pair new device" from my phone, I get the message "No nearby Bluetooth devices were found". This connectivity problem is definitely at the Marshall end, because I have checked that my phone is able to connect with other Bluetooth devices and it is doing so fine, so the fault is not with the Bluetooth operation of my phone. It seems like there have been some known Bluetooth connectivity problems that you've tried to fix during recent firmware updates, so is this something you can advise me about and give me a fix for? I hope so - there's not much point in you having a really good product if it's unusable in practice.

asked 09 Sep 2023 at 05:12 PM

Mark Worledge
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Hi ! 

i was wondering, is it possible to use MIDI via a bluetooth connection ?

In fact i'd like to use a simple DAW application on my Android tablet to make some music using my Marshall Code. My Code amp connect to my tablet and the Gateway app runs nice, no problem. In the DAW app (which is for now BandLab), i see an option about a "Connected MIDI Devices" and my Code doesnt appear there. So i asked myself if the MIDI interface was really available with Bluetooth ? Or is there something special to configure or install ?

 

thanks in advance !

 

Z

edited 17 Aug 2023 at 07:24 AM

Zac Lebon

asked 17 Aug 2023 at 07:23 AM

Zac Lebon
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A hardware issue prevents connecting my CODE25 practice amp with Gateway via Bluetooth on my PC (Nox / Windows 10). Gateway freezes at 'Turning on Bluetooth' message (the Bluetooth hardware in my PC is faulty). Can Gateway be set to connect via USB instead as a device-level default? My CODE25 amp does connect to Gateway via Bluetooth on my Android smartphone; but the phone's screen is too small to use comfortably, so USB connection to PC is needed for its much larger (I have 26" to 46" PC displays available) displays. Being severely nearsighted and over 50 years old, my options are limited.

asked 13 Aug 2023 at 09:58 AM

John Horvath
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Please people, could you help us to developing a new firmware update to fix the DSP AMP simulations for Code 25/ Code 50?

If you could make a fast research on web, you are going to see that this is a very common issue for all Code users. Probably the last firmware updates is affecting just a part of the DSP boards, not all, but in my case and many other people, we can not use the AMP simulations anymore, and the Distortion and Overdrive FX are not ok too.

At least,  could you make the older firmware versions available for tests? I'm sure that most part of the users prefer to have the original and very nice tones than bluetooth running better, better connection with the App, or any other improvement.

Thank you, and please, consider our beg.

asked 26 May 2023 at 01:38 PM

Fabio Fujita
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Hello,

I am struggling to connect my newly bought acton 3 speakers to play as stereo, I bought them because I should be able to connect them together, but I am afraid I will need to return them. I tried everything from the Marshall bluetooth app, but it seems that it has some update, so tips from acton 2 don't work anymore. The app doesn't even show stereo mode anymore. Is there any manual which could help me? My last option here, before I will be force to return the speakers. Thanks a lot for any tips!

asked 15 Feb 2023 at 05:50 PM

Václav Pasák
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In case Marshall decides to do another round of Codes, or for people that want to buy one, here is my bottom line after dealing with this thing for a few years. I had Line 6 experience and wanted a simpler all-in-one modeling combo with a bluetooth app that could do hard rock. The Katana looked like a toy so I bought this.

PROS: Solid construction. Looks great. Good range of amps and effects. Bluetooth app is very good and can tune every parameter. Tones can be downloaded and backed up to/from Marshall site. Amp can sound very good (after a lot of tweaking). The Plexi, American OD, JTM Crunch and Acoustic amps are good. The Guv’nor, Compressor, Chorus, noise gate and all the delays and reverbs are useable. Marshall has done sufficient software updates to correct early issues (bluetooth, tones, bugs). Can be used at bedroom volume with Master on ‘1’. Optional footswitch gives good control. Documentation is good. Updater software on PC works well.

CONS: Other than those mentioned above, all the other amps and effects are bad. This includes the JCM800, JVM and Silver Jubilee. All the cabs are bad. None of the stock patches are usable. You have to make your own. There are user uploaded patches you can try but very few are usable. Learning curve is significant. The amp is too loud. When you turn up from bedroom level to louder, the sounds change and become very boomy which should not happen with a modeling amp. No effects loop. The ‘out’ is a mini USB. Connecting to a computer requires a mini USB to USB or Lightning cable, which is not included. I tried to use the USB to record to Garageband and sound came out but I couldn’t make it sound good. The footswitch also has a learning curve, and like other people I had to have mine replaced. 

ADVICE: Don’t buy it. I bought my Code 50 new from Sweetwater for $299 and now the same version of the amp is $399. If you must have a Code, get the 25 instead. It is cheaper and still absurdly loud. The higher volume available in the 50 is useless because it sounds bad. The extra hundred bucks just gets you painfully loud solid state power amp watts. 

If you do get a Code, upgrade all the firmware immediately. You need to connect to a computer to do this, but first you have to find the cable on Amazon. This is unforgivable.

BOTTOM LINE: I have spent too many hours tweaking the Code. This is what I hated about Line 6. But the Line 6 tones were superior. I never got a good JCM 800 sound out of the Code, after hundreds of hours of work. It’s only “great” amp sim, oddly, is the American OD. Marshall’s own Classic Metal patch uses this, not a “Marshall” sim! The Code is marketed as Marshall technology with amp sims created by Marshall, but it is not. Softube created the software and tones. This is not a Marshall amp. Line 6 Marshall sims are far better.

I have now bought a tube amp. I am keeping the Code because I have mastered it and can practice on it but I would not buy it again, certainly not for $399.

edited 11 Feb 2023 at 01:42 PM

Tom Joyce (1)

asked 11 Feb 2023 at 01:42 PM

Tom Joyce (1)
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Gateway version 1.5.5 (Wireless Bluetooth selection from the set list, playback selection)
I bought CODE 25 because of its services.
This wasn't made for a concert, but it was great for practice. It took a lot of work to set up the sounds and I was able to play music to my liking with the help of my mobile phone. Now, against my will, version 2 is here, which does not know these things. It was difficult to download the 1.5.5 version again because I like it, but the next day I have the 2nd version on my phone again and this has happened several times. What right do they have to overwrite my phone's settings?
How could I use my favorite amp and settings again to my heart's content, because that's what I paid for, I worked for. If there is a new version, anyone who likes it can use it, but why prevent those who like the old version from continuing to use the system that was created with a lot of effort. This is why I can't return the amplifier! I am waiting for an urgent reply!

George

asked 01 Nov 2022 at 07:38 PM

Kovács György (1)
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Buenas tardes, el día de hoy actualicé mi aplicación gateway y también mi amplificador code 25 mediante USB. Lamentablemente al tratar de cambiar de preset a un preset guardado desde la app se desconecta el Bluetooth.

Por favor, necesito una solución! 

 

asked 09 Oct 2022 at 11:24 PM

Alvaro Arteaga Reyes
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Hi guys,

I just recently had my Acton 2. After connecting app it prompted a firmware update . After update is 100% completed it disconnected and doest work anymore. Both Bluetooth and Aux are lit. Tried to do the unplug and plug or reset but no success.  Thanks for the help in advance.

asked 01 Oct 2022 at 12:49 PM

Dee Dii
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435

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Gateway app is synched and connected to CODE 50 via bluetooth.  Not sure how to call up the presets from my library, to the amp?

asked 21 Aug 2022 at 12:02 AM

jo mom
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Quelqu'un pourrait il m'aider s'il vous plaît je n'arrive pas à connecter mon ampli code 50 sur l'application Marshall gateway il me met ce message: CONNECTION REJECTED You may only control amps you are already connected to for audio output.

Je précise je suis sur iPhone 13 dernière version d'iOS.  Le téléphone lui se connecte sans problème à l'ampli je peux joué de la musique mais c'est tout 

j'ai au préalablement supprimer et réinstallé l'application gateway, reset l'ampli, mis à jour le firmware de l'ampli, déconnecté l'ampli du téléphone et oublier l'appareil Bluetooth, essayer sur un autre iPhone (7)... bref je suis perdu du coup je ne peut en aucun cas faire mes préset depuis mon téléphone et c'est frustrant enfin bref si quelqu'un a une solution miracle je suis preneur et merci d'avance 👌💪

asked 18 Aug 2022 at 10:24 PM

Jacques Lesaar
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Bluetooth подключён к Code 25, но Gateway не видит его

edited 02 Aug 2022 at 05:08 PM

Nikita Skrupskij

asked 02 Aug 2022 at 05:07 PM

Nikita Skrupskij
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577

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I've been through the forums tried everything. bluetooth is on. iphone says connected. marshall gateway app says its not. Youv'e wasted my time. my money and patience. GET IT SORTED!!!!

asked 18 Jul 2022 at 06:09 PM

Chris Sherwood
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The connection via bluetooth and the  Androidphone will work. The amp and the phone ist pared but the gateway app doesn´t recognise the amp. What is wrong? Are i am stupid or what the f***** is the reason? I updated the firmware of the amp... Please help me or give me detailed advices!

asked 05 Jun 2022 at 10:21 PM

Andreas Paul Ukse
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