Hello

when turning on my code 50 amp I wasn't able to get any public presets made by the community iv tried factory resetting the amp reinstalling the gate way app numerous times but when signing back in I get the same error message my amp has not been updated with the recent firmware but I'm unable to because I can't sign into my account on the gate way app any fixes

The error message says

"An SSL error has occurred and a secure connection to the server cannot be made"

Dear Marshall team:

I use the Code 25 amplifier, with the Gateway app and the Code series footswitch. The firmware is updated with the latest version available.

For a long time I have been noticing certain problems, mainly:

-The preset settings are changed on their own (sometimes the volume, other times the gain...) They are usually changed to the settings on the control knobs. I load the preset again, and after a while some of the settings are changed again.

-Another problem is that after using a preset for a while, when changing to another it does not change (it stays blocked). It does not respond either by using the pedal or by changing the preset from the app I have to turn off the amp. At first I thought it would be a Bluetooth problem, since I was using the Gateway application, with an iPhone. But now I'm using it with an Android phone and I continue to have the same problems.

Waiting for your comments, receive a cordial greeting.

Eduardo,

There used to be a choice on the my.marshall.com presets page called "Mygateway".  I want to view  my Code 50 presets from my amp on my computer's screen.  I no longer see this choice. (Don't want to use the phone app)

Thanks,

RF

After selecting a Preset, and after playing a song when I go back to the Gateway app I see a message saying, "Amp Disconnected, Connection with your CODE amp has been lost. Please check your amp and try to connect again." When I select "OK" it reconnects then I can select a preset. This seems like a new"bug" since the Gateway app has been updated to the current version. My iPhone is on a stand close to my CODE 50 the entire time. (about 1 or 2 feet at most).

Please advise. Thanks!

iPhone 13 Pro, iOS 16.4.1

Firmware: 01 Sep 2022 - v1.47

CODE 50

In case Marshall decides to do another round of Codes, or for people that want to buy one, here is my bottom line after dealing with this thing for a few years. I had Line 6 experience and wanted a simpler all-in-one modeling combo with a bluetooth app that could do hard rock. The Katana looked like a toy so I bought this.

PROS: Solid construction. Looks great. Good range of amps and effects. Bluetooth app is very good and can tune every parameter. Tones can be downloaded and backed up to/from Marshall site. Amp can sound very good (after a lot of tweaking). The Plexi, American OD, JTM Crunch and Acoustic amps are good. The Guv’nor, Compressor, Chorus, noise gate and all the delays and reverbs are useable. Marshall has done sufficient software updates to correct early issues (bluetooth, tones, bugs). Can be used at bedroom volume with Master on ‘1’. Optional footswitch gives good control. Documentation is good. Updater software on PC works well.

CONS: Other than those mentioned above, all the other amps and effects are bad. This includes the JCM800, JVM and Silver Jubilee. All the cabs are bad. None of the stock patches are usable. You have to make your own. There are user uploaded patches you can try but very few are usable. Learning curve is significant. The amp is too loud. When you turn up from bedroom level to louder, the sounds change and become very boomy which should not happen with a modeling amp. No effects loop. The ‘out’ is a mini USB. Connecting to a computer requires a mini USB to USB or Lightning cable, which is not included. I tried to use the USB to record to Garageband and sound came out but I couldn’t make it sound good. The footswitch also has a learning curve, and like other people I had to have mine replaced. 

ADVICE: Don’t buy it. I bought my Code 50 new from Sweetwater for $299 and now the same version of the amp is $399. If you must have a Code, get the 25 instead. It is cheaper and still absurdly loud. The higher volume available in the 50 is useless because it sounds bad. The extra hundred bucks just gets you painfully loud solid state power amp watts. 

If you do get a Code, upgrade all the firmware immediately. You need to connect to a computer to do this, but first you have to find the cable on Amazon. This is unforgivable.

BOTTOM LINE: I have spent too many hours tweaking the Code. This is what I hated about Line 6. But the Line 6 tones were superior. I never got a good JCM 800 sound out of the Code, after hundreds of hours of work. It’s only “great” amp sim, oddly, is the American OD. Marshall’s own Classic Metal patch uses this, not a “Marshall” sim! The Code is marketed as Marshall technology with amp sims created by Marshall, but it is not. Softube created the software and tones. This is not a Marshall amp. Line 6 Marshall sims are far better.

I have now bought a tube amp. I am keeping the Code because I have mastered it and can practice on it but I would not buy it again, certainly not for $399.

I turned all of the presets off, all i want is a plain Plexi or hot rod amp. I have my own reverb and my own delay and EQ. So I took Marshall Fury Lead which sounds pretty good and turned all the other stuff off...

then when i get app. on my phone turned on it goes and overwrites the preset on the Code 100 head. ??? wtf? Now its noisey and feeding back an out of control.

I cannot risk having an amp that squeals and changes presets like that without me asking it. There are too many settings too much to go wrong. 

I am starting to regret buying this thing.

How do i fix it so that the preset stays in the cloud on the amp and everywhere else forever!.. Until i change it...Can anyone please help with that?

its a 100 watt Code. I just want it to be a dirty power amp, no cab simulator nothing...

thanks, NIck

When switching between presets, factory made and made by others - in the app the sound goes from low medium to max, up and down.. 

I use my amp on low in our living room, and its bad for my kids.. scary.

Also alot of fizz crackling when turning the master knob.  Common issue? Is there a fix? Sound jumping up and down.

When the sound is super loud i just touch the volume knob and it goes down in volume to where the volume knob actually is 

I am a newbie. I bought the Code 50 thinking it would be easy for it to work with pedal amps, like boss blue driver and metal zone. i did not know the code 50 did not "play" well with pedals. I even bout a noise suppressor. 

Anyways I have been googling and found out that there is a "natural" channel.  I could not figure out what that ment. I thought it was a channel I could just scroll to in the preset display. After further looking into it I fould a link to this site with instructions by a person name david doss:

?

I followed the instructions (and I downloaded gateway),  but very low sound would come out of the marshall with the guitar by itself. What I mean is low sound even when volume knob and master knob all the way up. I do get sound when I activate the blues pedal for example but mainly when I adjust the GAIN knob  ON CODE 50. The volume knob does little. Since when is GAIN the new volume button? I thought in the instructions by david doss GAIN was all the way to zero. 

Is there an easier way to connect my pedals to the amplifier? FYI I do not know the difference between amp and pre amp. I am really learning here. So please baby steps. Thanks in advance. 

This actually is a cluster of a few questions that are closely related.

To be able to carry adapted presets with you, you need to save them tot 'Device', the second Icon from the left.
However to link a preset to a position on the Footswitch it needs to be saved to the Amp, the most left Icon when saving.

Most of the time I actually want both, have them in my device and also in the Amp, because of the footswitch.
I have nog found an easy way to do that, both on a one by one and a 'all presets' basis. Anybody?

Because you need the presets in the Amp to link to the Footswitch, every now and then I would like to return the Amp to the original Factory presets.
There are clear instruction how to do that, but when I do, I do not get the Original Marshall Code Factory Settings, but basically what is in my 'MyMarshall'.
I seem not to be able to go back to the presets that were in the Code when I first bought it.
Is there a way to do that, or what is the logic behind it?

It is convenient to take my presets to another Code and use mine, but in a gig, they need to be linked to the footswitch.
So how to deal with that?

Thanks for anyones help!
Bram

my footswitch forgot the presets...can i gig with this thing? i can't have that happen... i set up a1, a2, a3 and b1, b2, b3, now its just flashing?

Or is the the app. screwing it up? 

this is looking more complicated than user friendly... 

please help!

nick

Buenas tardes, el día de hoy actualicé mi aplicación gateway y también mi amplificador code 25 mediante USB. Lamentablemente al tratar de cambiar de preset a un preset guardado desde la app se desconecta el Bluetooth.

Por favor, necesito una solución! 

My gateway app won't connect with my code 50 and the gateway on the pc with usb cable won't do anything either.

Hi Support,

I recently purchased a Marshall Code 50 but I am having issues with the App Sync. I moved the presets I want from my library to be items 97, 98 and 99 and they show correct in the broswer. But even after a sync they will not show in the app? What can I try to make this work please?

Gateway app is synched and connected to CODE 50 via bluetooth.  Not sure how to call up the presets from my library, to the amp?

I have several custom presets in my Gateway (via my PC at my.marshall.com). I synchronized my PC with the Gateway App on my Android phone and all the new presets show up (so far, so good). The problem is that when I turn on the Code 100 amp, all of my presets (in the Gateway Library on my phone) get reset to the default presets.

If I turn off the amp and re-sync, all of my custom presets show up again. When I turn on the amp, they all get reset to default values.

I updated the firmware on my CODE 100 and tried several different startup configurations, but nothing works.

Why is the amp overwriting the presets on my Gateway App?

I turned on bluetooth on my  phone then initiated the bluetooth feature on my code100. find the amp in the It found the amp on my phone so I connected to it and the blue light on the amp quit flashing indicating that they are synced together. When I open the gateway app on my android phone (samsung S20E) it will not find the amp in the menu section of the app. I see the blue tooth symbol there with the word CODE next to it and it says not connected. There is nothing next to the Amps Detected: and when I scan for an amp it turns gray for a few seconds and then back to green. Same thing when i switch between the phone and amp icon in the bottom left corner. when on the phone icon i have presets when I switch to the amp Icon I get nothing displayed. I do have audio .from phone to amp and that s what it says in the blue tooth section in my phone. It says that the code V020150FDU connected for audio

This issue is driving me crazy. My Code 50 used to work with my iphone and ipad, now it refuses to connect and I always get the above message.

I have performed the following:

1. Forgot bluetooth connection on both devices

2. Deleted iphone app and re-installed.

3. Re-paired and tried to connect with same issues,

4. Formed factor preset of amp with no luck.

I know the blueotth connects as I can play music through my amp from phone, I just cannot connect to update any presets.

Any solutions would be greatfully received, am getting so frustrated with this product.

My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.

On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.

After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.

FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.

Do you have any solutions?

My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing