Hello,

Recently I bought a Code 100 and I've connected it to my phone (Samsung s10). 

When I save and store a new preset via app or amp, it stops playing completely. After a restart, the preset is saved and it starts to sound again.

Is there a way to prevent the "stop" of the amp? 

Thank you all.

Is there a pdf somewhere with all the amp presets.

I want to keep my own presets on the gateway app but restore the amp presets to factory settings.  Is this possible?

I have created a new preset using my gateway app. It appears in the preset menu on the amp but the sound has not changed. Any advice appreciated.

Hey!

I REALLY NEED Slash lead tone preset.

My guitar is Chibson Les Paul with SD SH-2 SLASH SIGNATURE PICKUPS.

Thanks, keep rockin' !

Marshall,

I purchased an iPad 2020 and I can not find an adapter that works to plug into my CODE to add presets. Any thoughts?

I created several presets on my Code 50 and named them.   When I log on to the site, however, my Gateway does not show these presets.  It shows the original factory presets.  How do I get my own presets backed up on to my Library and Gateway?

Hi!!

Is there a printable list of the factory supplied Code 100 preset (Amp Firmware 1.44, DSP 1.1, BT 3.1, Gateway 1.5.5)?

Thanks in advance for your help.

George Betts

Hello,

I took delivery of a Code50 last Friday, and already I have noticed a major flaw. I have updated the firmware, and it didn't solve the problem.

1. On many of the presets, there is what sounds to me like a slight buzz or a distorted sound as the chord is being held after about 4 or maybe 5 seconds. Obviously, this isn't going to be good when recording.

For example, I have been using many of the clean sounds, such as, American Clean (preset 32). This is a prime example of the unwanted buzz as the chord fades (only 4 or 5 seconds). There are so many more presets that also have this problem.

The issue occurs through both the Code50 built-in speaker and my Beyer Dynamic DT100 headphones. Using headphones proves that it is not the internal speaker at fault.

I can email a sound byte if you need one.

The last thing I want to do is re-box the amp and return it for a replacement only to have the same issue happen with the next unit. So, please can you let me know if this is a widely known fault because, if it is, I will unfortunately have to send it back for a full refund.

2. A second issue worth noting here is that the clean sounds are not very loud. When wearing headphones, I have to increase both volumes to 10, but I can still hear the strumming of the actual guitar with my plectrum coming through the headphones. The volume on the clean sounds are too weak and definitely not loud enough when also playing through the Code50 speaker, not just the headphones. Conversely, the distorted rock sounds are really loud when the volume is set to a low level, but the clean sounds couldn't be more opposite.

It will be a shame if I return the unit because I love the app and the ability to back up presets and also search for new ones.

Many thanks 

Hello,

I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.

      "Screen not supported - tThe minimum screen size is 640x960" 

From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.

thanks

alexsunny

Hi guys just wondering if anyone has got a preset to play the above 

cant seem to get the right sound on my Code 50 

Cheers in advance

Hi,
owned a code 25 for a while now but only really started using it during lockdown but have to say I'm really impressed. I'm just using it for living room playing and connected to my DAW as a way of laying down ideas but seriously, it's REALLY good.

For context, I've played guitar for 27 years and working in live music has been my primary source of income (pre lockdown....) for around 17 years. I'm usually a live-sound engineer and tour manager and occasionally fill in the gaps with some guitar-teching. I'm uk-based but have international clients, mostly guitar-based, playing mostly academy sized venues but have done major festivals worldwide and one short stint of an arena tour. The point here is not to blow my whistle, simply to say I've spent a lot of time being exposed to all manner of amps and modelling.

I own a line 6 helix and while the CODE isn't as flexible with regards to I/O, I genuinely feel like it's amp-modelling, especially for crunch, fuzzy or blown out tones, blows the Helix out of the water. Not that I'm as likely to use metal tones or had much cause to tweak them but I've noticed those kind of presets can sound a little thin. Also, higher gain sounds in general could benefit from a graphic EQ somewhere in the modelling chain, as it can be prone to squeak at frequencies usually outside of a regular amps range, presumably because of the full-range nature of the cab.

So, my query is, is there any chance that the CODE range is likely to get any substantial firmware updates or maybe 2nd generation hardware that could bring additional functionality/Pro level durability and a decent footswitch... I'm impressed that you've managed to get that much functionality out of a mono-jack but a few extra switches or even just midi connectivity for use with after market footswitched to access would open the amp right up.

Personally, I'd love to see one capable of more complex I/O routing i.e. the ability to record your dry input to DAW over usb and similarly, route from the DAW to the amp input for re-amping.

Midi I/O and an xlr input with phantom and a decent sounding pre would make it a nice little hub for a solo recording setup.

Anyway, great work Marshall/Softube, really hope you develop the line further.

Having problems storing presets to foot switch- manual not helpful. Does anyone have step by step instructions? Many thanks

WHY IS THERE NO DELETE OR RESET BUTTON ON GATEWAY APP TO REMOVE PRESETS WE DONT LIKE OR PUT ON BY MISTAKE?

on both sets of 100 presets i have  no.00 on amp as JTMChill but on gateway El34 heaven, WHEN I FIRST OUGHT AMP THIS WEEK I REMEMBER SEEING jtmCHILL so why has it been replaced on gateway app and where has EL34 Heaven come from how do i get JTM CHILL BACK ON GATEWAY

could somebody tell me why my preset no.00 on amp was called JTM chill but when i open gateway app its now EL34 Heaven which after looking at all parameters is a completley different preset i just got the amp and havent knowingly changed anything ? which is the default and how do i get them to match?

I have just got my new Code 25 so sorry for all the questions  ( despite watching all tutorials )im not quite  getting it , in  my library of presets , i just noticed that no.00 has changed names ,it was called something chill it has now changed to EL34 Heaven i didnt change it as i dont know how ,is this correct?

i have watched all the videos on this but still dont get it .

If i download one of the user presets  from My Marshall does it replace one of the 100 already there  ,or is there extra space that becomes available? and if saving to gateway does it have to replace one of those as when i open gateway library there are just 0-99 ,does this number keep going up?

is it possible to play code 25 amp naturally without having any presets on? if so please explain?

having never used amp with more than one volume what is purpose of volume dial and master volume,? and what volome should guitar default be when using presets , also is there a setting for playing a bit quieter without losing effect of the presets?